WordPress.org

Posted a reply to Post grid doesn’t save the “Hand picked posts”, on the site WordPress.org Forums:
Hi Orlando, Thanks for the report - we'll get this fixed in the next release…

2 weeks ago

Posted a reply to Order of Items in Columns on Collapse, on the site WordPress.org Forums:
Hi, At the moment this isn't possible, but it will be coming in a future…

3 weeks ago

Posted a reply to Mobile not responsive, on the site WordPress.org Forums:
Hi, Did this work for you? If so, could you change your negative star rating…

1 month ago

Posted a reply to Mobile not responsive, on the site WordPress.org Forums:
Hi, You can choose very quickly whether you want columns to stack on mobile (tablet…

1 month ago

Posted a reply to Mobile not responsive, on the site WordPress.org Forums:
Hi, It is responsive and also has specific mobile layouts if needed ? Did you…

1 month ago

Posted a reply to Multisite capable?, on the site WordPress.org Forums:
Yes it can :)

1 month ago

Posted a reply to Full Width Background Not Working, on the site WordPress.org Forums:
Hi , are you able to test with another theme quickly? eg Astra Sorry short…

1 month ago

Posted a reply to Full Width Background Not Working, on the site WordPress.org Forums:
Hi, Could you check you haven't selected 'full width content' in layout settings, Could you…

1 month ago

Posted a reply to Single Column Section “Encounters Error”, on the site WordPress.org Forums:
Actually it looks like we got a problem with the latest master - we'll fix…

1 month ago

Posted a reply to Single Column Section “Encounters Error”, on the site WordPress.org Forums:
Hi John, We fixed today - in latest master here https://github.com/pootlepress/caxton Will be testing tomorrow…

1 month ago

Posted a reply to Very Effect Section Layouts, on the site WordPress.org Forums:
Thanks John :)

1 month ago

Posted a reply to Single Column Section “Encounters Error”, on the site WordPress.org Forums:
Thanks for the report John, We'll get fixed up asap :) jamie

1 month ago

Posted a reply to Super Hero – Change image height?, on the site WordPress.org Forums:
Hi , Yes you can increased the top and bottom padding - this will increase…

2 months ago

Posted a reply to Responsiveness, on the site WordPress.org Forums:
Hi Yes it's responsive 'out of the box'. e.g columns will flex and stack on…

2 months ago

Posted a reply to Syntax Error, on the site WordPress.org Forums:
Hi, I think that might be because your server is running a very old version…

2 months ago

Posted a reply to Slider – what determines size, on the site WordPress.org Forums:
Hi, Currently the width is set by the margins of your themes page, and the…

3 months ago

Posted a reply to Block separators, on the site WordPress.org Forums:
And I'd recommend you use it with our Caxton Layout block, because you can add…

3 months ago

Posted a reply to Block separators, on the site WordPress.org Forums:
Hi, There is an option to place the Shape Divider either other the next block,…

3 months ago

Posted a reply to Conflicting with Yoast, on the site WordPress.org Forums:
Great news :)

3 months ago

Posted a reply to live edit – fonts changing on update, on the site WordPress.org Forums:
Hi, Could you publish the page , but not set it to be your front…

3 months ago

Posted a reply to Conflicting with Yoast, on the site WordPress.org Forums:
Hi, Yes we are aware of this - we have fixed and will be rolling…

4 months ago

Posted a reply to Block Disabler gone, on the site WordPress.org Forums:
Hi Alfred, Yes we've removed it in the latest update as we had some issues…

4 months ago

Posted a reply to Fails in Safari 9.1.3, on the site WordPress.org Forums:
Hi Nick, That's good news :) Thanks for taking the time to let me know…

5 months ago

Posted a reply to Fails in Safari 9.1.3, on the site WordPress.org Forums:
Hi Nick, Could you try updating your version of Safari, It seems to be working…

5 months ago

Posted a reply to Fails in Safari 9.1.3, on the site WordPress.org Forums:
Hi, Could you give us a little more detail on what's not working? thanks jamie

6 months ago

Posted a reply to Post Grids title. Change color, on the site WordPress.org Forums:
Great , we are on it :)

6 months ago

Posted a reply to UX, on the site WordPress.org Forums:
Hi, that's an incredibly harsh review :( We are not trying to compete with a…

6 months ago

Posted a reply to Product Builder, on the site WordPress.org Forums:
Hi, 99% of the time this is caused by other plugins conflicting, so could you…

6 months ago

Posted a reply to Woobuilder does not show up, on the site WordPress.org Forums:
Hi, Could you raise a support ticket here please and we'll help you out :)…

6 months ago

Posted a reply to Can’t update my changes, on the site WordPress.org Forums:
Hi, Could you raise a support ticket here please pootlepress.com/support-form kind regards jamie

9 months ago

Posted a reply to Fatal Error on Istall, on the site WordPress.org Forums:
Hi, That message is because your server is running a very old version of php,…

10 months ago

Posted a reply to Opt-in Perpetual Screen, on the site WordPress.org Forums:
ah ok, we've never had any customers with that message before, so im guessing it's…

1 year ago

Posted a reply to Opt-in Perpetual Screen, on the site WordPress.org Forums:
HI Thom, sorry to hear you are having problems, are you able raise a support…

1 year ago

Posted a reply to Issues with Parallax and full width?, on the site WordPress.org Forums:
Hi Zac, Apologies i haven't seen any support ticket come in from you - could…

2 years ago

Posted a reply to Page isn’t saved after modification, on the site WordPress.org Forums:
Hi Christian, Do you have a link to the page in question? Normally this is…

2 years ago

Posted a reply to Hyperlinks don’t (always) stay linked, on the site WordPress.org Forums:
Hi, Yes this should be working - could you check it isn't something else in…

2 years ago

Posted a reply to Update function not working in Live Edit, on the site WordPress.org Forums:
Hi Could you let me know who you are hosting with? Jamie

2 years ago

Posted a reply to Not a happy customer, on the site WordPress.org Forums:
Hi Also could you make sure you are using minimum php version 5.6 jamie

2 years ago

Posted a reply to Pagebuilder Pro/Canvas/Projects, on the site WordPress.org Forums:
Hi, Sorry for the delay - we're thinking about this, This caused quite a lot…

2 years ago

Posted a reply to How to edit Jetpack Custom Posts Testimonials with Pootle PageBuilder, on the site WordPress.org Forums:
Hi Sri, Thanks for your questions, here's some answers, 1) At the moment Pootle Pagebuilder…

2 years ago

Posted a reply to no setting page, on the site WordPress.org Forums:
Hi, There's a tutorial here http://www.pootlepress.com/2016/11/introducing-pootle-slider/ tks Jamie

2 years ago

Posted a reply to dont work, on the site WordPress.org Forums:
Also could you share a link to your ticket as we can't see that you…

2 years ago

Posted a reply to dont work, on the site WordPress.org Forums:
Hi, We are here to offer support - if you let us know your issue,…

2 years ago

Posted a reply to Full width page template problem?, on the site WordPress.org Forums:
Hi Al, Yes that's right there is no option in the drop down for full…

3 years ago

Posted a reply to Full width page template problem?, on the site WordPress.org Forums:
Hi, Yup in Canvas the full width page layout is done by selecting the full…

3 years ago