Posted a reply to WP VR tour not showing, on the site WordPress.org Forums:
Hi @linhualin , We're really sorry for the misunderstanding. You see, you are using the…

Posted a reply to Excellent Plugin, on the site WordPress.org Forums:
Hi @cbrss , Thank you so much for your kind words about our plugin. We'll…

Posted a reply to Error : The magic method Singleton, on the site WordPress.org Forums:
Hi @corinnespi , We're really sorry that you're facing this issue. You see, we have…

Posted a reply to update messed up my existing tour, on the site WordPress.org Forums:
Hi @chironchan , In that case, can you contact us on our website? We may…

Posted a reply to update messed up my existing tour, on the site WordPress.org Forums:
Hi @chironchan , We're really sorry for the issue you're facing. You see, we released…

Posted a reply to WP VR tour not showing, on the site WordPress.org Forums:
Hi @linhualin , Since you're using the Pro version, would you mind contacting us on…

Posted a reply to Great plugin, on the site WordPress.org Forums:
Hi @vueenplan , Thank you for your patience and cooperation. Hopefully, we'll be able to…

Posted a reply to Warning: getimagesize – getting LOTS of them daily!, on the site WordPress.org Forums:
Hi @dsl225 , That's great! We're glad that your issue is resolved. We'll definitely have…

Posted a reply to WP VR support on externally hosted CDN, on the site WordPress.org Forums:
Hi @malindabbw , You see, we don't have the support for externally hosted images yet.…

Posted a reply to Warning: getimagesize – getting LOTS of them daily!, on the site WordPress.org Forums:
Hi @dsl225 , Sorry for getting back to you late since we were busy with…

Posted a reply to Embed the tour on another website, on the site WordPress.org Forums:
Hi @svenjagata , You see, this is one of our pro features (Embed Add-on). Since…

Posted a reply to Warning: getimagesize – getting LOTS of them daily!, on the site WordPress.org Forums:
Hi @dsl225 , I understand and we're sorry if we have created any misunderstandings. So,…

Posted a reply to The plugin does not have a valid header., on the site WordPress.org Forums:
Hi @ankanmondalws , We haven't heard anything from you. Let us know if it has…

Posted a reply to Warning: getimagesize – getting LOTS of them daily!, on the site WordPress.org Forums:
Hi @dsl225 , Sorry for getting back to you late. Our developers had a look…

Posted a reply to The plugin does not have a valid header., on the site WordPress.org Forums:
Hi @ankanmondalws , Please follow these steps first on one of your sites: -> Uninstall…

Posted a reply to Tour export error – Missing media file, on the site WordPress.org Forums:
Hi @modoshawan , The Virtual Tour export feature is one of our premium features. You…

Posted a reply to Warning: getimagesize – getting LOTS of them daily!, on the site WordPress.org Forums:
Hi @dsl225 , We've added this to our current sprint and our developers are currently…

Posted a reply to zencdn.net, on the site WordPress.org Forums:
Hello @jr104 , We've just released an update of the plugin. Please have a look…

Posted a reply to zencdn.net, on the site WordPress.org Forums:
Hi @jr104 , Sure, hopefully, we'll be releasing an update of the plugin within a…

Posted a reply to Warnings, on the site WordPress.org Forums:
Sure, thank you for your patience.

Posted a reply to zencdn.net, on the site WordPress.org Forums:
Hi @jr104 , We're really sorry for the late reply. And thank you for notifying…

Posted a reply to Warning: getimagesize – getting LOTS of them daily!, on the site WordPress.org Forums:
Hi @dsl225 , We're really sorry for the late reply. I've forwarded your issues to…

Posted a reply to Warnings, on the site WordPress.org Forums:
Hi @dsl225 , We're really sorry for the late reply. I've forwarded your issues to…

Posted a reply to zencdn.net, on the site WordPress.org Forums:
Hi @jr104 , Let us know if you have tried this version. Your feedback will…

Posted a reply to Slow page loading and tour scene images can’t be accessed on mobile, on the site WordPress.org Forums:
Hi @korynorthrop , Thank you for giving us all the details about the issue. Since…

Posted a reply to Tour images not loading anymore, on the site WordPress.org Forums:
Hi @dsl225 , Here are the files with their respective paths: wp-content/plugins/wpvr/public/lib/pannellum/src/js/pannellum.js?ver=1, wp-content/plugins/wpvr/public/lib/pannellum/src/js/libpannellum.js?ver=1, wp-content/plugins/wpvr/public/js/video.js?ver=1, wp-content/plugins/wpvr/public/lib/pannellum/src/js/videojs-pannellum-plugin.js?ver=1,…

Posted a reply to Tour images not loading anymore, on the site WordPress.org Forums:
Hi @dsl225 , We're sorry if the documentation has created any confusion. You have to…

Posted a reply to Warnings, on the site WordPress.org Forums:
Hi @dsl225 , We're really glad that you could find a solution for this. Feel…

Posted a reply to zencdn.net, on the site WordPress.org Forums:
Hi @jr104 , We've prepared a fixed version for this. ZenCDN has been removed from…

Posted a reply to Update 7.3.6 breaks Portfolio of Salient theme, on the site WordPress.org Forums:
Hi @pinielc , Since we haven't heard anything from you in a while, we're now…

Posted a reply to Update 7.3.6 breaks Portfolio of Salient theme, on the site WordPress.org Forums:
Hi @pinielc , It's been a while since we heard from you. Can you please…

Posted a reply to Tour images not loading anymore, on the site WordPress.org Forums:
Hi @dsl225 , Sorry for the late reply and thank you for letting us know…

Posted a reply to Excellent support attitude, on the site WordPress.org Forums:
Hi @obeilisc , Thank you so much for your review. We'll continue to improve the…

Posted a reply to great tool, on the site WordPress.org Forums:
Hi @aion11 , Thank you so much for the review. We'll keep on working to…

Posted a reply to zencdn.net, on the site WordPress.org Forums:
Hi @jr104 , We're glad that you could exclude it in the settings. Thank you…

Posted a reply to Update 7.3.6 breaks Portfolio of Salient theme, on the site WordPress.org Forums:
Hi @pinielc , Can you please use both of them on a test page and…

Posted a reply to WPVR Warning: Undefined array key “wpvr_url_open”, on the site WordPress.org Forums:
Hi @corinnespi , We're glad to hear that. Feel free to open another thread if…

Posted a reply to Different music in each scene, on the site WordPress.org Forums:
Hi @elisarojas , The background music is one of our Pro features. You see, this…

Posted a reply to WPVR Warning: Undefined array key “wpvr_url_open”, on the site WordPress.org Forums:
Hi @corinnespi , Actually, we released an update of the plugin yesterday. Can you please…

Posted a reply to WPVR Warning: Undefined array key “wpvr_url_open”, on the site WordPress.org Forums:
Hi @corinnespi , We faced some of these PHP Warning messages in the last version…

Posted a reply to Notice: Undefined offset: 0, on the site WordPress.org Forums:
Hi @denverbright , Sorry for the delay. We have released an update of the plugin…

Posted a reply to Hot Spot Popups not working, on the site WordPress.org Forums:
Hi @sparearea , Sorry for the late reply. We can see that you're using the…

Posted a reply to problems setting initial view positions + fully zoomed out, on the site WordPress.org Forums:
Hi @oliversteel , You see, your queries are about the pro version of the plugin.…

Posted a reply to Video 360 appears as 2D regular video, on the site WordPress.org Forums:
Hi @waheed11 , Since we haven't heard anything from you in a while, we're marking…

Posted a reply to Very good!!!, on the site WordPress.org Forums:
Hi @brossern , Thank you so much! We'll continue to make the plugin even better…

Posted a reply to Video 360 appears as 2D regular video, on the site WordPress.org Forums:
Hi @waheed11 , Let us know if it solved the issue on your end. Regards,

Posted a reply to Video 360 appears as 2D regular video, on the site WordPress.org Forums:
Hi @waheed11 , Can you please to the plugin Settings page and see if the…

Posted a reply to Accessibility – Alt Text?, on the site WordPress.org Forums:
Hi @richardkrone , For your panorama images, you can set Alt texts from your media…

Posted a reply to great product, on the site WordPress.org Forums:
Hi @julian8109 , Thank you so much for the review. We'll try out our best…

Posted a reply to fontawesome css slow down website loading, on the site WordPress.org Forums:
Hi @fellah , That's great! Feel free to open another thread if you come across…