Posted a reply to Problems setting hight correctly, on the site WordPress.org Forums:
Hi @wpzugang , Thank you for the details. We're really sorry that completely missed the…

Posted a reply to Problems setting hight correctly, on the site WordPress.org Forums:
Hi @wpzugang , Here's the details: 2. We have identified it. It's a minor issue…

Posted a reply to Problems setting hight correctly, on the site WordPress.org Forums:
Hi @wpzugang , We tried to recreate it on our end and we weren't successful.…

Posted a reply to Load optimization, on the site WordPress.org Forums:
Hi @wpcitizen , Thank you for your interest in WPVR. Sure, here's how you can…

Posted a reply to Problems setting hight correctly, on the site WordPress.org Forums:
Hi @wpzugang , Thank you for using WPVR. Can you give us some more details…

Posted a reply to Tour import error – tour json file not found, on the site WordPress.org Forums:
Hi @modoshawan , Thank you for using WPVR. The Import & Export options are our…

Posted a reply to Target Scene Pitch/Yaw, on the site WordPress.org Forums:
Hi @plushvilla , It's really great that you found the solution. You see, our pro…

Posted a reply to Feature Request – bulk add 360 images, on the site WordPress.org Forums:
Hi @vaccinemedia , Sorry for the delayed reply. To be honest, we have added the…

Posted a reply to Target Scene Pitch/Yaw, on the site WordPress.org Forums:
Hi @plushvilla , Thank you for using WPVR. You see, the The Target Scene Pitch…

Posted a reply to Can’t access tour images, on the site WordPress.org Forums:
Hi @theocambercam , If you don't want to share the tour link publicly, you can…

Posted a reply to Audio stops when someone clicks on info box, on the site WordPress.org Forums:
Hi @magdalene1978 , Thank you for explaining. You're absolutely right about issue on Mobile devices.…

Posted a reply to Image does not upload, on the site WordPress.org Forums:
Hi @aslmturk , Hope you're doing fine. Please let us know if you have any…

Posted a reply to Audio stops when someone clicks on info box, on the site WordPress.org Forums:
Hi @magdalene1978 , You see, this is actually how we designed it. We a viewer…

Posted a reply to Can’t translate, on the site WordPress.org Forums:
Hi @chrischm , Sure, one we make them translatable, it'll be really easy to bring…

Posted a reply to Missing Image & Scene ID, on the site WordPress.org Forums:
Hi @schleewoon , First of all, we're extremely sorry for missing out your ticket for…

Posted a reply to Can’t translate, on the site WordPress.org Forums:
Hi @chrischm , Thank you for your interest in WPVR. You see, the content &…

Posted a reply to Can’t access tour images, on the site WordPress.org Forums:
Hi @theocambercam , Sorry for the delayed reply. Can you please give us a link…

Posted a reply to Missing Scene Settings, on the site WordPress.org Forums:
Hi @jcollier , Thank you for using WPVR. The options you're seeing in the documentation…

Posted a reply to Image does not upload, on the site WordPress.org Forums:
Hi @aslmturk , Thank you for using WPVR. Can you please share a link to…

Posted a reply to Font Awesome – against DSGVO/GDPR, on the site WordPress.org Forums:
Hi @brisch , Really sorry for making you wait. Actually, I don't have a clear…

Posted a reply to GDPR compliant, on the site WordPress.org Forums:
Hi @brisch , Thank you so much for your review. We'll do our best to…

Posted a reply to Font Awesome – against DSGVO/GDPR, on the site WordPress.org Forums:
You're welcome! Have a great week ahead. Regards,

Posted a reply to Font Awesome – against DSGVO/GDPR, on the site WordPress.org Forums:
That's great! Feel free to open another thread if you face any other issues or…

Posted a reply to Font Awesome – against DSGVO/GDPR, on the site WordPress.org Forums:
Hi @brisch , Thank you for trying out WPVR. Yes, we have the option to…

Posted a reply to Can’t access tour images, on the site WordPress.org Forums:
Hi @jacobpowell90 , So, it's working on your live site right now? Regards,

Posted a reply to Warning: Trying to access array offset on value, on the site WordPress.org Forums:
Hi @arhived , Thank you for using WPVR. Since you're a pro user, would you…

Posted a reply to Can’t access tour images, on the site WordPress.org Forums:
Hi @jacobpowell90 , Thank you for using WPVR. Sometimes when you add a tour to…

Posted a reply to Other info and Scene icons showing on the top layer, on the site WordPress.org Forums:
Hi @pat53 , Since we're already having a conversation on our website's support forum, I'm…

Posted a reply to Licence Not Activating, on the site WordPress.org Forums:
Hi @becjacobs , Sorry for getting back late. I believe the issue has been resolved…

Posted a reply to Other info and Scene icons showing on the top layer, on the site WordPress.org Forums:
Hi @pat53 , Thank you for all the details. 1. Are you facing the issue…

Posted a reply to Feature Request – bulk add 360 images, on the site WordPress.org Forums:
Hi @vaccinemedia , Thank you for the suggestion. Sure, it'll make the tour creation a…

Posted a reply to Error message : cannot access the image, on the site WordPress.org Forums:
Hi @dvandenzande , Sorry for getting back late. Sometimes when you add a tour to…

Posted a reply to Great plugin, great support!, on the site WordPress.org Forums:
Hi @ducsd , Thank you so much for the review. We'll continue working on the…

Posted a reply to Licence Not Activating, on the site WordPress.org Forums:
Hi @becjacobs , Thank you for using WPVR. Since you're using the paid version, would…

Posted a reply to Resource, on the site WordPress.org Forums:
Hi @amerlin , Since we didn't hear back anything from you, we're marking this thread…

Posted a reply to Tour not centres on page, on the site WordPress.org Forums:
Hi @brizkalla , Sorry for the delay. Actually, it's an issue with the Page builder…

Posted a reply to 100% recommended, on the site WordPress.org Forums:
Hi @elisarb , Thank you for your wonderful review and we're delighted to learn that…

Posted a reply to how upgrade plugin wpvr from ver 7.3.3 to 8.2.1, on the site WordPress.org Forums:
Hi @infozor , Since you're using the Pro version, would you mind contacting us on…

Posted a reply to WPVR full screen on iphone, on the site WordPress.org Forums:
Hi @arnaudquercycreations , You see, the issue is actually not related to the plugin. Apple…

Posted a reply to Resource, on the site WordPress.org Forums:
Hi @amerlin , Really sorry for getting back to you this late. Can you please…

Posted a reply to Issue when using multiple Virtual Tours, on the site WordPress.org Forums:
Hi @ianhsieh , Since we didn't hear back from you in a while, we're marking…

Posted a reply to how to take the photo, on the site WordPress.org Forums:
Hi @giuliafabris , You can use dedicated 360 degree cameras, a DSLR camera, or even…

Posted a reply to Issue when using multiple Virtual Tours, on the site WordPress.org Forums:
Hi @ianhsieh , Let us know if you have any updates on this. Regards,

Posted a reply to Tour images not loading anymore, on the site WordPress.org Forums:
Hi @dsl225 , Sorry for getting back late to you. Sure, you can send the…

Posted a reply to Uncaught TypeError: Cannot access offset of type string on string, on the site WordPress.org Forums:
Hi @creativeslice , We have released an update with the fix to this. Please let…

Posted a reply to Resource, on the site WordPress.org Forums:
Hi @amerlin , Let us know if you have any updates on this. Also, can…

Posted a reply to Resource, on the site WordPress.org Forums:
Hi @amerlin , Can you please let us know when are you facing this issue?…

Posted a reply to Issue when using multiple Virtual Tours, on the site WordPress.org Forums:
Hi @ianhsieh , Actually, this is happening due to having many WebGL contents on a…

Posted a reply to Tour not centres on page, on the site WordPress.org Forums:
Hi @brizkalla , We just had a look at your page. Apparently, you're using the…

Posted a reply to hotspot for scene should show scene name by default on hover, on the site WordPress.org Forums:
Hi @brizkalla , We've added this option to our backlog and it'll be released within…