Profiles

Posted a reply to Not Working, on the site WordPress.org Forums:
@chelles4, Ivan Atanasov from SiteGround here. I must disagree with @andrejpavlovic (apologies for that) -…

Posted a reply to Plugin doesn’t work, on the site WordPress.org Forums:
Hello @enpractica, Ivan Atanasov from SiteGround here. I installed the GeoTargeting Lite - WordPress Geolocation…

Posted a reply to Search and Replace after migration?, on the site WordPress.org Forums:
If the customer is willing to re-do the process, I believe this is the better…

Posted a reply to Search and Replace after migration?, on the site WordPress.org Forums:
Hello @joecanwrite, Ivan Atanasov from SiteGround here. I took the liberty of checking the WordPress…

Posted a reply to Can’t save settings, on the site WordPress.org Forums:
@acal, exactly my point. Deactivating a mod_sec rule with the offered example here is not…

Posted a reply to CFDB7 incompatible with PHP 7.1, on the site WordPress.org Forums:
Hello, Ivan Atanasov from SiteGround here. I decided to post a short update to mention…

Posted a reply to Server CPU Spike after Force HTTPS, on the site WordPress.org Forums:
Hello @johnnadeau, When the Force HTTPS option is activated in SG Optimizer, the plugin will…

Posted a reply to Multiple wordpress hacked – strange favicon***.ico e php files, on the site WordPress.org Forums:
@wowtech, Ivan Atanasov from SiteGround here. I noticed your post in https://wordpress.org/support/topic/wordfence-scan-fails-the-current-scan-looks-like-it-has-failed/#post-10730690 and it appears…

Posted a reply to Getting Access Denied message, on the site WordPress.org Forums:
Hello @suepj, Ivan Atanasov from SiteGround here. I reviewed the recent logs for any entries…

Posted a reply to SSL on domain, on the site WordPress.org Forums:
Hello @shoves, Ivan Atanasov from SiteGround here. I decided to post an update in this…

Posted a reply to unable to reach the admin page, on the site WordPress.org Forums:
Hello @sasquatters, Are you hosted with SiteGround. If you are, I will gladly take a…

Posted a reply to WordPress site suspended. not opening., on the site WordPress.org Forums:
Hello @eliotzein, Ivan Atanasov from SiteGround here. I am posting a reply in this thread…

Posted a reply to Exclude URL not working, on the site WordPress.org Forums:
Hello @liquid8, Ivan Atanasov from SiteGround here. It appears that the curl request for the…

Posted a reply to Can’t save settings, on the site WordPress.org Forums:
Hello @masterchef93, I am not entirely sure what the issue here is. It has not…

Posted a reply to IPN 500 Error – WooCommerce, on the site WordPress.org Forums:
Hello :) Ivan Atanasov from SiteGround here. @mrsullivan, could you please give me the ticket…

Posted a reply to Orders stuck on pending, on the site WordPress.org Forums:
For all SiteGround customers: For now, you can consider the PayPal identity token workaround. Consider…

Posted a reply to Orders stuck on pending, on the site WordPress.org Forums:
@cutty3d, Can you please check now?

Posted a reply to Orders stuck on pending, on the site WordPress.org Forums:
@gerasimovich, May I ask for the domain name you are facing issues with? Or just…

Posted a reply to Orders stuck on pending, on the site WordPress.org Forums:
@mikeg9999, I am afraid I don't have much to add here for now. Maybe we…

Posted a reply to Orders stuck on pending, on the site WordPress.org Forums:
@mikeg9999, this should be done from your PayPal account. It will not be available in…

Posted a reply to Orders stuck on pending, on the site WordPress.org Forums:
Guys, it really appears that this is not a server problem. We checked this on…

Posted a reply to Fixing WordPress current installation, on the site WordPress.org Forums:
Hello @gemini23, Ivan Atanasov from SiteGround here. I took the liberty of reviewing the application…

Posted a reply to Orders stuck on pending, on the site WordPress.org Forums:
@riggers2000 @obversebooks Ivan Atanasov from SiteGround here. I am only posting this reply to let…

Posted a reply to Can’t save settings, on the site WordPress.org Forums:
Hello @lbellipanni, Ivan Atanasov from SiteGround here. I am not entirely sure who recommended the…

Posted a reply to Manual Firewall Config – OneHphpvar error, on the site WordPress.org Forums:
@abuzon, I believe it will be easier if you start the process from the beginning.…

Posted a reply to Manual Firewall Config – OneHphpvar error, on the site WordPress.org Forums:
Hello @abuzon Ivan Atanasov from SiteGround here. I decided to post a reply here to…

Posted a reply to Cache not purged while saving Gutenberg post, on the site WordPress.org Forums:
Hello @ejoweb, Ivan Atanasov from SiteGround here. If you update a post, this action will…

Posted a reply to Still can’t install to Siteground, on the site WordPress.org Forums:
I suspect that the used setup of the php.ini file was not configured to be…

Posted a reply to Still can’t install to Siteground, on the site WordPress.org Forums:
Hello @sdagency Ivan Atanasov from SiteGround here. Could you please share the ticket ID where…

Posted a reply to Allow purge SG cache for editor role, on the site WordPress.org Forums:
@ianatkins @medinagraphics Please excuse the delayed response. I am posting to confirm that the Purge…

Posted a reply to unable to reach the admin page, on the site WordPress.org Forums:
Hi :) Ivan Atanasov from SiteGround here. Posting this reply to offer more information on…

Posted a reply to WPMS Memcached & Global hide settings, on the site WordPress.org Forums:
Hello @chakra1010, Ivan Atanasov from SiteGround here. When installed in WordPress Multisite SG Optimizer will…

Posted a reply to Problems accessing network admin, on the site WordPress.org Forums:
Please excuse the delayed response, @daninor95. I took the liberty of testing this myself. Indeed…

Posted a reply to After trying to install a plugin, I get add privacy policy error. Can’t login., on the site WordPress.org Forums:
Hello @joyfulheart, Ivan Atanasov from SiteGround here. I am posting this reply to let you…

Posted a reply to WordFence scan fails: “The current scan looks like it has failed.”, on the site WordPress.org Forums:
Hello @bcasey, Ivan Atanasov from SiteGround here. I took some time to check your account…

Posted a reply to Not syncing.., on the site WordPress.org Forums:
Hello @nikeri, Ivan Atanasov from SiteGround here. @khungate 's suggestion is reasonable. I am only…

Posted a reply to 404 error, on the site WordPress.org Forums:
Hello @joaofst, Ivan Atanasov from SiteGround here. The HTML code you posted is for our…

Posted a reply to Problems accessing network admin, on the site WordPress.org Forums:
Hello @daninor95, Ivan Atanasov from SiteGround here. The thread is a bit old, however, I…

Posted a reply to I think my sites been hacked :(, on the site WordPress.org Forums:
Hello @littlemooshealthyliving, Ivan Atanasov from SiteGround here. I realise that this is a post from…

Posted a reply to Incorrect PHP setting when optimizing firewall, on the site WordPress.org Forums:
Hello @drmoldawer Ivan Atanasov from SiteGround here. I took the liberty of briefly checking the…

Posted a reply to wordpress account, on the site WordPress.org Forums:
Hello @print001 Ivan Atanasov from SiteGround here. From what I understand, you want to download…

Posted a reply to List of stores not generating, on the site WordPress.org Forums:
Hello @cfclol, Ivan Atanasov from SiteGround here. I took the liberty of checking this issue…

Posted a reply to Switching from wordpress.org to wordpress.com, on the site WordPress.org Forums:
Hello @carlyncultivates, Ivan Atanasov from SiteGround here. I checked and was not able to locate…

Posted a reply to Unable to configure firewall properly with Siteground (not typical), on the site WordPress.org Forums:
Hello @risebatplay, Ivan Atanasov from SiteGround here. It is possible that you have another php.ini…

Posted a reply to Can’t save settings, on the site WordPress.org Forums:
Hello @smaragost, Ivan Atanasov from SiteGround here. The IfModule tag @w3eden offered in this thread…

Posted a reply to Allow purge SG cache for editor role, on the site WordPress.org Forums:
Hello @ianatkins, This is an option that is already included in SG Optimizer. In order…

Posted a reply to Caching issues with UpdraftPlus, on the site WordPress.org Forums:
Hello @washley, Ivan Atanasov from SiteGround here. It is always a good idea to isolate/disable…

Posted a reply to Can’t find directory, on the site WordPress.org Forums:
@rinthm, Not sure if the nested folder will be a problem. The plugin devs will…

Posted a reply to Can’t find directory, on the site WordPress.org Forums:
Hello @rinthm, Ivan Atanasov from SiteGround here. I checked your account and can confirm that…

Posted a reply to Conflict with Blubrry Audio Player, on the site WordPress.org Forums:
Hello @pxr5 , Ivan Atanasov from SiteGround here. There is an ongoing investigation for the…