ingasupranovich
@ingasupranovich on WordPress.org
- Member Since: May 2nd, 2019
Contribution History
ingasupranovich’s badges:- Plugin Developer
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Posted a reply to Unable to delete powered by Mobile Monkey, on the site WordPress.org Forums:
Hi @devispace Could you please redirect your request to support@customers.ai and specify the Facebook Page Id… -
Posted a reply to Frontend widget duplicates 5 times, on the site WordPress.org Forums:
Hi @paddydoran. Could you please redirect your request to support@customers.ai and specify some additional details:… -
Posted a reply to Error message from WordPress, on the site WordPress.org Forums:
Hi @igwebs. Could you please redirect your request to support@mobilemonkey.com and specify some additional details:… -
Posted a reply to Powered by MobileMonkey is still showing after disconnected & uninstalled., on the site WordPress.org Forums:
Hi, @dcalamin Please check now, it should be deleted Let me know if you have… -
Posted a reply to Remove Powered by MobileMonkey, on the site WordPress.org Forums:
Hello, @chevaline The “Powered by MobileMonkey” link is added to every page without a subscription.… -
Posted a reply to Can I hide the chatbot behind text, on the site WordPress.org Forums:
Hi, @seapetal Thanks for the feedback. We will consider your suggestion and if there will… -
Posted a reply to Translate the content from the form builder add on, on the site WordPress.org Forums:
Hi, @summer321 This use case is not supported. The only workaround if you have two… -
Posted a reply to Chatbot doesn’t update the content, on the site WordPress.org Forums:
Hi, @summer321 Can you please us an email to support@mobilemonkey.com and provide a link to… -
Posted a reply to Wrong Icon showing when not logged in, on the site WordPress.org Forums:
Hi, @thibltlefebvre I've updated your settings so it should only show the Facebook chat icon.… -
Posted a reply to What does it take to get rid of this?, on the site WordPress.org Forums:
Hi, @dja_440 What is your Facebook page that is currently connected to the bot? Please… -
Posted a reply to Connect to Facebook Page, on the site WordPress.org Forums:
Hi, @jhtongeluk Can confirm that your page is not connected yet. After you redirected back… -
Posted a reply to Unable to remove Powered by MobileMonkey, on the site WordPress.org Forums:
Hi, @harmonive Facebook has fixed the issue and the Powered By MobileMonkey link has been… -
Posted a reply to Unable to remove Powered by MobileMonkey, on the site WordPress.org Forums:
@harmonive thanks for connecting the page. Unfortunately, this is a Facebook bug, I just made… -
Posted a reply to Unable to remove Powered by MobileMonkey, on the site WordPress.org Forums:
Hi, @harmonive Thanks for the info. I see that the page is disconnected at the… -
Posted a reply to PHP notice in plugin dashboard, on the site WordPress.org Forums:
Hi, @jcvangent Thank you for the note! I'll forward it to our engineering team -
Posted a reply to PHP notice in plugin dashboard, on the site WordPress.org Forums:
@jcvangent thanks for the update! -
Posted a reply to PHP notice in plugin dashboard, on the site WordPress.org Forums:
@jcvangent can you please mention your Facebook page id or send a link to it? -
Posted a reply to PHP notice in plugin dashboard, on the site WordPress.org Forums:
Hi, @jcvangent Thanks for sending these notices. We will investigate the cause and deploy a… -
Posted a reply to PHP notice in plugin dashboard, on the site WordPress.org Forums:
Hi, @tzurko Can you please specify what is your website where the chat widget is… -
Posted a reply to Bug connecting to FB page, on the site WordPress.org Forums:
@gtcdesign, can you describe what exactly did you try to do? You can start with… -
Posted a reply to Bug connecting to FB page, on the site WordPress.org Forums:
Hi, @gtcdesign I believe this is a problem with the settings of the web hosting.… -
Posted a reply to Chatbot from Facebook, on the site WordPress.org Forums:
@avantiprodu, glad it works for you! -
Posted a reply to Chatbot from Facebook, on the site WordPress.org Forums:
@avantiprodu, in that case, better use the Quick Question widget as it allows up to… -
Posted a reply to Chatbot from Facebook, on the site WordPress.org Forums:
@avantiprodu, please watch it https://www.loom.com/share/2a39fcb7eaa742c599bd8b11a6b6920f -
Posted a reply to Chatbot from Facebook, on the site WordPress.org Forums:
@avantiprodu, this is not an answer this is the name of the option, for example… -
Posted a reply to Chatbot from Facebook, on the site WordPress.org Forums:
@avantiprodu, you can change your Welcomer dialogue as needed. Add text widget + buttons or… -
Posted a reply to Chatbot from Facebook, on the site WordPress.org Forums:
@avantiprodu, the error is unrelated to the connection of chat widget, this is related to… -
Posted a reply to Chatbot from Facebook, on the site WordPress.org Forums:
@avantiprodu, yes The "dialogue" created in MM can be used for multiple entry points like… -
Posted a reply to Chatbot from Facebook, on the site WordPress.org Forums:
@avantiprodu, Here is the way you can choose the dialogue, https://monosnap.com/file/g1OS1DgO1UkLE520DX79CyXvEWUhK5 The dialogue with the… -
Posted a reply to Chatbot from Facebook, on the site WordPress.org Forums:
Hi, @avantiprodu Yes, it is possible to run the same bot on the Facebook Fanpage… -
Posted a reply to Cant REMOVE this plugin, on the site WordPress.org Forums:
Hi, @ihas5088 Please email us at support@mobilemonkey.com as we need to make sure you are… -
Posted a reply to Mobile Monkey Google Play Pop Up, on the site WordPress.org Forums:
Hi, @mrsellshomes Thanks for the info, it seems like there might be some incompatibility with… -
Posted a reply to Repeat Facebook Page Welcomer Questions, on the site WordPress.org Forums:
Hi, @stelios1234 It already is working this way. A new user comes to the website… -
Posted a reply to Repeat Facebook Page Welcomer Questions, on the site WordPress.org Forums:
Hi, @stelios1234 Do you experience any issues with a repetitive question or do you want… -
Posted a reply to Cant Customize my form, on the site WordPress.org Forums:
@stelios1234 try if that working for you now I made an update to our backend -
Posted a reply to Cant Customize my form, on the site WordPress.org Forums:
@stelios1234, Δοκιμη UN is that your page name? Made an update for it. Give it… -
Posted a reply to Cant Customize my form, on the site WordPress.org Forums:
@stelios1234 to check your settings I need to know what is your website, please provide… -
Posted a reply to Cant Customize my form, on the site WordPress.org Forums:
Hi, @stelios1234 What is your Facebook page link or website address? You can edit the… -
Posted a reply to how to limit chat to new messages only, on the site WordPress.org Forums:
Hi, @quadlayers There is an option to hide widget for returning users on the website.… -
Posted a reply to Remove Powered by MobileMonkey, on the site WordPress.org Forums:
Hi, @quadlayers The link is displayed for all pages on the Free plan. So to… -
Posted a reply to Change position problem, on the site WordPress.org Forums:
Hi, @jdmacdiarmid Facebook does not provide an option and highly suggest not changing the default… -
Posted a reply to Linkback question, on the site WordPress.org Forums:
@monsur, All you need is to connect a page, and that's it. There is no… -
Posted a reply to Linkback question, on the site WordPress.org Forums:
Hi, @monsur The source code should contain the script: <script async="async" src="https://static.mobilemonkey.com/js/21032456229.js"></script> But the source… -
Posted a reply to Using this for multiple business pages?, on the site WordPress.org Forums:
Hi, @gtcdesign To answer your question, if you managing multiple pages and multiple websites than… -
Posted a reply to Not working on some devices, on the site WordPress.org Forums:
Hi, @kylejwilson Here is the helpdoc on how to disable Guest mode https://mobilemonkey.com/help/article/bgdi9b3byw-messenger-chat-widget-guest-mode Let me… -
Posted a reply to Powered by MobileMonkey after uninstallation, on the site WordPress.org Forums:
@pattmis that's weird, maybe this is an email address that you no longer use. Please… -
Posted a reply to Powered by MobileMonkey after uninstallation, on the site WordPress.org Forums:
Hi, @pattmis I sent you an email to your FB email ending with @hotmail.com. There… -
Posted a reply to Powered by MobileMonkey after uninstallation, on the site WordPress.org Forums:
Hi, @pattmis The page was disconnected with a failed token that's why the link was… -
Posted a reply to Cant REMOVE this plugin, on the site WordPress.org Forums:
@sergiom87 All set! Have a good day -
Posted a reply to Cant REMOVE this plugin, on the site WordPress.org Forums:
@sergiom87 Removed for all pages, let me know if all is good and if you…
Support Rep
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WP-Chatbot for Messenger
Active Installs: 5,000+