Profiles

  • Member Since: March 27th, 2021
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  • Posted a reply to Failed to generate Critical CSS, on the site WordPress.org Forums:
    Hi @niquolerenee13 It looks like you've disabled critical CSS and other Boost features. I'm not…

  • Posted a reply to Issue with jetpack-waf, on the site WordPress.org Forums:
    Thank you for letting us know and I'm happy to hear the issue has been…

  • Posted a reply to How to find E-Mail Subscribers?, on the site WordPress.org Forums:
    Thanks for letting us know. The support ticket should still make it to us if…

  • Posted a reply to Failed to generate critical CSS, on the site WordPress.org Forums:
    I'm glad to hear that the issue with generating critical CSS and the display of…

  • Posted a reply to php warning, on the site WordPress.org Forums:
    Thank you for reporting this issue.  We are aware of it and have already prepared a…

  • Posted a reply to Error on Woocommerce Checkout, on the site WordPress.org Forums:
    Thank you for reporting this issue.  We are aware of it and have already prepared a…

  • Posted a reply to Conflict with Rankmath, on the site WordPress.org Forums:
    @happyaxident I didn't give it a try. I had assumed that given the nature of…

  • Posted a reply to Related posts request feature suggestion, on the site WordPress.org Forums:
    Hi @guillermo77 I understand you'd like the Related Posts feature in Jetpack to reserve its…

  • Posted a reply to JetPack and Js and CSS minification, on the site WordPress.org Forums:
    Hi @devin104 Jetpack Boost can help with CSS and JS minification. Those features are called…

  • Posted a reply to Issue with proxy server , no help from jetpack since 2 weeks, on the site WordPress.org Forums:
    Hi @dabz123 Thank you for your patience. If you use our debug tool to check…

  • Posted a reply to JetPack 7-Day Highlights, on the site WordPress.org Forums:
    Happy to help! Thank you for choosing Jetpack.

  • Posted a reply to Conflict with Rankmath, on the site WordPress.org Forums:
    Hi @kamaleon I reviewed that other thread and the resolution was to choose which AI…

  • Posted a reply to JetPack 7-Day Highlights, on the site WordPress.org Forums:
    Hi @steve-kaye You still have the option to switch back to the old Stats experience…

  • Posted a reply to Issues removing the Jetpack cron – BUG, on the site WordPress.org Forums:
    Hi @chxz You site is currently marked as purged on our system. If you don't…

  • Posted a reply to Access denied to Jetpack dashboard, on the site WordPress.org Forums:
    Hi @grddigitalsolutions I'm seeing an issue with a missing Jetpack xmlrpc method that might be…

  • Posted a reply to Scheduled blog post notifications not being sent, on the site WordPress.org Forums:
    Hi @hollykny Thanks. I checked for two emails on your subscriber list and I'm seeing…

  • Posted a reply to Jetpack breaking admin page editor featured image setting, on the site WordPress.org Forums:
    Hi @jhmonroe Thanks. This isn't an issue that Jetpack should cause and I'm equally unable…

  • Posted a reply to “Read more of this post” link in newsletter DOES NOT WORK, on the site WordPress.org Forums:
    Hi @danielvos Thank you for reaching out about this. That should not be happening. Could…

  • Posted a reply to Migrating a site to staging so I can work on it, on the site WordPress.org Forums:
    Hi @westnorthantscouncil Thanks for reaching out. I'm seeing issues with the Jetpack connection indeed. That…

  • Posted a reply to upload my picture in bbpress starting a new group and the crop file wont load, on the site WordPress.org Forums:
    Hi @jaymzwayne Thank you for letting us know. Could you open a new report about…

  • Posted a reply to Prevent images from loading on i0.wp.com, on the site WordPress.org Forums:
    Hi @munabaly With Jetpack deleted from and inactive on your site and the Site Accelerator…

  • Posted a reply to Drafts/Published in mobile app not the same as in browser, on the site WordPress.org Forums:
    Hi @cedricvolk Thank you for getting in touch about this. I've performed some actions on…

  • Posted a reply to Is the free version of Jetpack plugin GDPR-compliant?, on the site WordPress.org Forums:
    Hi @chrisplaneta Thank you for your detailed feedback. It's crucial for us to ensure Jetpack…

  • Posted a reply to Killed Query and Filling up wpyk_options, on the site WordPress.org Forums:
    @mindtakerminis We can look deeper into this if you'd like. If you would like us…

  • Posted a reply to Jetpack Boost – unused CSS/JSS, on the site WordPress.org Forums:
    Hi @superbsalt Thank you for your patience and for sharing that extra information. Jetpack Boost…

  • Posted a reply to Performance Problems caused by Jetpack Boost, on the site WordPress.org Forums:
    Hi @kuechenlatein Are you still experiencing the issue? If yes, please check with your hosting…

  • Posted a reply to Jetpack causing Fatal Error to WP, on the site WordPress.org Forums:
    Hi @theivo Thanks for your patience. We're aware of similar issues with Jetpack causing E_COMPILE_ERROR.…

  • Posted a reply to Restoration of websites with All in one migration, on the site WordPress.org Forums:
    Hi @thyagonet88 Thank you for your patience. Restoring All in One Migration data to x2.com…

  • Posted a reply to Jetpack not connecting to Facebook, on the site WordPress.org Forums:
    Hi @vivdlionintothewild Thank you for your patience. I understand you're having trouble connecting Jetpack to…

  • Posted a reply to How to remove stats.wp.com/w.js and pixel.wp.com/g.gif request?, on the site WordPress.org Forums:
    Hi @suijimanbu Thank you for your patience. Uninstalling Jetpack and disabling the Stats module/feature should…

  • Posted a reply to Is «Sosial Media» interupting Facebook, on the site WordPress.org Forums:
    Hi @bjerkely911 Thank you for your patience. For the Facebook issue, ensure your images meet…

  • Posted a reply to Connecting to Facebook doesn’t show one page, on the site WordPress.org Forums:
    Hi @ipstenu Thank you for your patience. Could you confirm that the issue has been…

  • Posted a reply to Nonce verification failed error when replying to comments, on the site WordPress.org Forums:
    @leftofcentre Are you still encountering the issue? @iceknight Do you use Cloudflare? It makes sense…

  • Posted a reply to Incorrect image when sharing post to X, on the site WordPress.org Forums:
    @thathappyreader Based on what you've shared, it appears that you're seeing the incorrect image being…

  • Posted a reply to Site health issue (persistent object cache), on the site WordPress.org Forums:
    Hi @alkemy007 The message you're seeing relates to object caching, which can improve your site…

  • Posted a reply to request method: get status code: 400, on the site WordPress.org Forums:
    Hi @hamid123gold That SSL parameter instructs Site Accelerator to pull images via HTTPS. That is…

  • Posted a reply to Re https://wordpress.org/support/topic/undefined-array-key-extension-2/, on the site WordPress.org Forums:
    Hi @thomastolkien Thank you for the extra information. The "Undefined array key" error was introduced…

  • Posted a reply to WordPress database error Commands out of sync (errors caused site suspension), on the site WordPress.org Forums:
    That's good to know. Thanks for letting us know. Note that disabling wp-cron might also…

  • Posted a reply to Problem regarding images, on the site WordPress.org Forums:
    Hi @lextor1993, I'm sorry for the delay in responding and that you continued to experience…

  • Posted a reply to Still: Missing stats after deactivate/activate jetpack, on the site WordPress.org Forums:
    @chicoist The answer you received in that other thread sounds right. However, if you want…

  • Posted a reply to ModSecurity and XML-RPC?, on the site WordPress.org Forums:
    @fotov60 Your concerns about the changing IP addresses are totally valid. Our IPs haven't actually…

  • Posted a reply to Errros acurring due to Jetpack Plugin, on the site WordPress.org Forums:
    Hello @steenmn0 Thank you for reaching out to us regarding the issue you're experiencing with…

  • Posted a reply to It broke my webhooks due to safe mode, on the site WordPress.org Forums:
    Hello, We're sincerely sorry to hear about your experience with Jetpack, and we understand your…

  • Posted a reply to Chnage H3 tag from Comment title, on the site WordPress.org Forums:
    Hi @myerrorsandmysolutions, Unfortunately, changing the code directly is something we wouldn't recommend as plugin updates…

  • Posted a reply to iPhone SE display problems, on the site WordPress.org Forums:
    Hi @sailoraldo I see you already marked the thread as resolved. If you're on the…

  • Posted a reply to Jetpack Voultpress backup issue?, on the site WordPress.org Forums:
    Hi @mobilanyheter I'm so sorry you didn't get a response from us sooner. It looks…

  • Posted a reply to Stats are completely broken, on the site WordPress.org Forums:
    @ecommonist Thanks for the follow-up and for linking to that other thread. We're already investigating…

  • Posted a reply to No Captions In Tiled Gallery?, on the site WordPress.org Forums:
    I'm seeing captions on hover on this page. I assume you found a way to…

  • Posted a reply to Changes to script id causes issue, on the site WordPress.org Forums:
    Hi @maximus010 Are you reporting that WP Super Cache is responsible for for changing what…

  • Posted a reply to Updating a post clears all cache, on the site WordPress.org Forums:
    Hi @justwebman Thank you for your feedback and your kind words about our plugin. What…