Ibrahim Sharif (@ibrahimsharif) – WordPress user profile

Ibrahim Sharif

Product Support Lead (FluentCRM, FluentSMTP) at WPManageNinja LLC

@ibrahimsharif Bangladesh joined Apr 2024

ibrahimsharif.com github.com/shuvoaftab Slack: @Ibrahim Sharif

Teams Core Performance Core Hosting Openverse Playground Test CLI

Bio

Mountain Lover

Interests

Travelling

WordPress Origin Story

❏ 2011:
My WordPress journey began when I built my very first website, hosted on cPanel. At the time, I was drawn to WordPress for its simplicity and the endless possibilities it offered for creating and managing websites.

❏ 2012–2015:
Over the next few years, I explored WordPress more deeply, experimenting with themes, plugins, and customizations. During this time, I started helping friends set up their websites, which gave me hands-on experience and fueled my passion for WordPress development.

❏ 2014–2022:
I ventured into freelancing, working on a wide range of WordPress projects. From setting up small blogs to managing complex websites, I developed expertise in WordPress core, troubleshooting, custom plugin development, and server management. Freelancing allowed me to understand the needs of clients from various industries and fine-tune my skills in delivering tailored solutions.

❏ 2022–Present:
I joined WPManageNinja LLC as part of the team behind innovative WordPress products. For the past 3 years, I’ve been serving as the Product Support Lead for FluentCRM and FluentSMTP. My role involves providing top-notch technical support, improving product documentation, mentoring team members, and contributing to the overall user experience. It has been a fulfilling experience to work closely with the WordPress community, helping users maximize the value of these tools.

Throughout this journey, WordPress has been at the core of my professional growth. From my first website in 2011 to leading product support for industry-leading plugins, I’ve grown alongside WordPress, and I’m excited to continue contributing to its vibrant community and ecosystem.

Badges

CODE

1 badge

Plugin Developer

CONTENT

1 badge

Photo Contributor '25

PRACTICE

1 badge

Support Contributor '26

POLYGLOTS

1 badge

Translation Contributor '25

Current Job

Product Support Lead (FluentCRM, FluentSMTP)

Present

WPManageNinja LLC

Recent impact

Score weights high-impact work (commits, releases, approved translations, props) at 3x routine activity.

Last 30 days

5contributions

high0

medium5

score5

Last 90 days

8contributions

high0

medium8

score8

Last 12 months

126contributions

high1

medium125

score128

Team focus

Across 7 teams, with no team-attributable contributions in the last 365 days

Contributions

Type

September 2026

Sep 28 Mon · 12:39

Forums med

Posted a reply to [FluentSMTP – WP Mail SMTP Plugin with Amazon SES, SendGrid, Mailgun, Postmark, Cloudflare, toSend, Gmail and Any SMTP] Urgent: 2.4.1 update produces 401 Forbidden error for Mailgun, on the site WordPress.org Forums:
Hi @dmpinder, Thank you for the detailed report and for testing this on multiple sites.…

Sep 17 Thu · 15:10

Forums med

Posted a reply to [FluentSMTP – WP Mail SMTP Plugin with Amazon SES, SendGrid, Mailgun, Postmark, Cloudflare, toSend, Gmail and Any SMTP] Feature Request: Ability to disable a connection without deleting it, on the site WordPress.org Forums:
Hi @markussss, Thank you for reaching out and sharing such a detailed and well-thought-out feature…

Sep 17 Thu · 10:56

Forums med

Posted a reply to [FluentSMTP – WP Mail SMTP Plugin with Amazon SES, SendGrid, Mailgun, Postmark, Cloudflare, toSend, Gmail and Any SMTP] New UI – layout issue with long error message in Settings > Connection list, on the site WordPress.org Forums:
Hi @markussss, Thank you so much for reaching out and for providing such a detailed…

Sep 14 Mon · 11:08

Forums med

Posted a reply to [FluentSMTP – WP Mail SMTP Plugin with Amazon SES, SendGrid, Mailgun, Postmark, Cloudflare, toSend, Gmail and Any SMTP] Pushover Alert don’t work, on the site WordPress.org Forums:
Hello @jpnl, Thank you for reaching out to us, and I appreciate you taking the…

Sep 14 Mon · 11:08

Forums med

Posted a reply to [FluentSMTP – WP Mail SMTP Plugin with Amazon SES, SendGrid, Mailgun, Postmark, Cloudflare, toSend, Gmail and Any SMTP] Remote server returned ‘550 5.7.708, on the site WordPress.org Forums:
Hello @idealynx, Thank you for reaching out to us! I am sorry to hear about…

July 2026

Jul 21 Tue · 03:01

Forums med

Posted a reply to [FluentAuth - The Ultimate Authorization & Security Plugin for WordPress] WordPress 7, on the site WordPress.org Forums:
Hello @chefspuntozero, Thank you for reaching back out to us. I completely understand your cautious…

Jul 11 Sat · 09:35

Forums med

Posted a reply to Blank Settings page, on the site WordPress.org Forums:
Hello @attila73, Given that you have already performed such a thorough initial investigation, it is…

Jul 10 Fri · 09:54

Forums med

Posted a reply to Unsubscribed, on the site WordPress.org Forums:
Hello @istok, Thank you for reaching out to us. I completely understand your perspective, and…

June 2026

Jun 05 Fri · 11:04

Forums med

Posted a reply to Need to renew client secret with Azure for Fluent SMTP?, on the site WordPress.org Forums:
Hello @joycegrace, Thank you so much for reaching out to us, and I sincerely appreciate…

Jun 05 Fri · 10:48

Forums med

Posted a reply to Microsoft Forbidden/Failing to send – failure remains after re-authenticate, on the site WordPress.org Forums:
Hello @frankzappafication, Thank you for reaching out to us. I am sorry to hear that…