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Berg (woo-hc) contributes 10 hours per week to the Support team.

  • Member Since: January 8th, 2016
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  • Posted a reply to Can’t translate strings, on the site WordPress.org Forums:
    I'm sorry, I missed that, thank you 🙏🙏

  • Created a topic, Can’t translate strings, on the site WordPress.org Forums:
    I'm getting the same issue as him:https://wordpress.or…

  • Posted a reply to Images and Product images have been enlarged, on the site WordPress.org Forums:
    Hi there! Are you referring to the main image on the left (on a desktop…

  • Posted a reply to Select all button in WooCommerce endpoints in nav menu items is not working, on the site WordPress.org Forums:
    Hi there! Thank you for reporting this. I have created a bug report here:https://github.com/woocommerce/woocommerce/issues/37090 If…

  • Posted a reply to High TTFB on cart / checkout pages, on the site WordPress.org Forums:
    Hi @oldzogwort! Your site's loading time can be affected by a variety of factors, including…

  • Posted a reply to Product attributes, on the site WordPress.org Forums:
    Hi there! You can go to Products → Attributes to add, edit, and remove attributes. And…

  • Posted a reply to Cant Upload (Import) All Products to New Site, on the site WordPress.org Forums:
    Hi there!We would need a little more information to understand what might be causing the…

  • Posted a reply to rest api php error, on the site WordPress.org Forums:
    Hi there! As a first step, could you please share a copy of your site’s…

  • Posted a reply to Warning past-due action found, on the site WordPress.org Forums:
    Hi there!Please navigate to WooCommerce → Status → Scheduled Actions → Past due Be sure…

  • Posted a reply to Product seems to redirect to another…, on the site WordPress.org Forums:
    Hi @eighty0ne I couldn't reproduce the issue you're describing. On my end, clicking "Request a…

  • Posted a reply to Contact Us Page – Limiting Entry Size?, on the site WordPress.org Forums:
    Hi @fedkaone, Could you let us know which plugin you're using for your contact us…

  • Posted a reply to Color Variations in single product don’t fit, on the site WordPress.org Forums:
    Hi @santi23sbdThank you for reaching out! I have checked your store, and it seems that…

  • Posted a reply to CSS font-display – how to add?, on the site WordPress.org Forums:
    Hi @siutek The Google fonts import rule on Storefront can be edited on a child…

  • Posted a reply to WooCommerce→商店详细信息(国家/地区)不可用, on the site WordPress.org Forums:
    Hi @jovker Thank you for sending the System Status and error logs. Please try setting…

  • Posted a reply to about woo menu question, on the site WordPress.org Forums:
    Hi @raychy424 You can upload it to a service like Snipboard.io, Droplr or CloudApp, and…

  • Posted a reply to I cannot see the page numbers in my shop, on the site WordPress.org Forums:
    Hi @thefrugalmompreneur I can see that you're using the Products by Category block on that…

  • Posted a reply to Translation doesn’t work, on the site WordPress.org Forums:
    Hi @sabineboogaard1985 I have tested the checkout page, and found the texts translated to Dutch…

  • Posted a reply to Filtering by Attribute wigdet doesn’t filter the query, on the site WordPress.org Forums:
    Hi @miglaraujo This is a fairly complex development topic. We're going to leave this thread…

  • Posted a reply to How to change thousand separator?, on the site WordPress.org Forums:
    Hi @jakaria5482 I understand that changing the thousand separator settings is not taking effect on…

  • Posted a reply to Hide description of (sub) categories in menu, on the site WordPress.org Forums:
    Hi @rhinebow I have checked your page's source code, and found an issue with your…

  • Posted a reply to Hide description of (sub) categories in menu, on the site WordPress.org Forums:
    Hi @rhinebow I have tested the code on different browsers, and it is removing the…

  • Posted a reply to Website Logo stretched, on the site WordPress.org Forums:
    Hi @suncoastorganics To apply the rule to all screen sizes, simply remove the media query…

  • Posted a reply to Why do i have a random woocommerce product injected into into my blog posts?, on the site WordPress.org Forums:
    Hi @therandomagency Thank you for reaching out. I understand that a product is being displayed…

  • Posted a reply to Very large amount of scheduled actions, on the site WordPress.org Forums:
    Hi @mellevm, thank you for checking that. Next, please disable the remaining plugins as well,…

  • Posted a reply to Website Logo stretched, on the site WordPress.org Forums:
    Hi @suncoastorganics Storefront's header area is optimized for logos that are larger horizontally, but this…

  • Posted a reply to Hide description of (sub) categories in menu, on the site WordPress.org Forums:
    Hi @rhinebow, thank you for reaching out. Storefront doesn't show categories' descriptions on menus. I…

  • Posted a reply to How to check if my CSS if boken, on the site WordPress.org Forums:
    Hi @topboj You should place the closing bracket where you want the @media(max-width: 800px) condition…

  • Posted a reply to Change Font Color on Shop Page, on the site WordPress.org Forums:
    Hi @cresor I have checked your site, and it looks that the buttons' texts on…

  • Posted a reply to multiple product filter attributes do not negate other attributes, on the site WordPress.org Forums:
    Hi @dkifiak Nice! If you run into any trouble or have any questions while using…

  • Posted a reply to Page Title and Heading different font from rest of site, on the site WordPress.org Forums:
    Hi @hautecreations It seems that your typeface file name has a blank space in it,…

  • Posted a reply to Error processing checkout. Please try again in checkout page (mobile version), on the site WordPress.org Forums:
    Hi @iceballro I could reproduce the failure with a hidden error on a mobile. By…

  • Posted a reply to WC_REMOVE_ALL_DATA did not work, on the site WordPress.org Forums:
    Hi @erichboileau and @siprof It sounds like you’re running into a similar problem as is…

  • Posted a reply to multiple product filter attributes do not negate other attributes, on the site WordPress.org Forums:
    Hi @dkifiak Thank you for your update For screenshots you can use https://snipboard.io – please…

  • Posted a reply to Page Title and Heading different font from rest of site, on the site WordPress.org Forums:
    Hi there! This could be due to a number of reasons, but I'd say that…

  • Posted a reply to WooCommerce v2 API doesn’t update products anymore, on the site WordPress.org Forums:
    Hi @advan22 Thank you for sending the details. Upon checking your system status, it seems…

  • Posted a reply to Erreur lorsque je crée un article avec WordPress, on the site WordPress.org Forums:
    Hi @vitoutso We only provide support in english, I’ll use Google translate to help us…

  • Posted a reply to How to remove “Select options” bar when scroll down, on the site WordPress.org Forums:
    Hi @rainmanne Thank you for sending us the URL. To disable WooCommerce's sticky "Add-To-Cart/Select Options"…

  • Posted a reply to Google Listings & Ads won’t let me complete the setup, on the site WordPress.org Forums:
    Hi @takexo Please make sure that your Phone number is verified, and that all information…

  • Posted a reply to PayTrust88, on the site WordPress.org Forums:
    Hi @hajar2901 If they don't reply, you can try suggesting the development of this payment…

  • Posted a reply to single product page full width, on the site WordPress.org Forums:
    Hi @mounasis A screenshot won't do much help, we would need to inspect the page.…

  • Posted a reply to Storefront logo and primary menu, same line and centered, on the site WordPress.org Forums:
    Hi @magefix You can add the following custom CSS code to center and align vertically…

  • Posted a reply to Filter by attribute bug, on the site WordPress.org Forums:
    Hi @rdmgrl What you are seeing is the default behavior of WooCommerce. When browsing a…

  • Posted a reply to Product views show as 0 in Google Analytics -> conversions, on the site WordPress.org Forums:
    Hi @pleazo Thank you for the update. I have checked the source code of your…

  • Posted a reply to Woocommerce settings does not work, on the site WordPress.org Forums:
    Hi @miszka84 The error message look like an SSL issue. You might want to try…

  • Posted a reply to View Orders By Skipping From One Order To The Next, on the site WordPress.org Forums:
    Hi @ospreylinks I'm afraid this feature is not available on the core WooCommerce plugin. On…

  • Posted a reply to How to attach icons to a widget, on the site WordPress.org Forums:
    Hi @intman1958 You can display categories like that using the Product Categories List block. On…

  • Posted a reply to How to regulate the displacement of the WooCommerce Price Filter?, on the site WordPress.org Forums:
    Hi @dianaclient Can you send a screenshot showing what you see on your price filter…

  • Posted a reply to How to add a full width image on SHOP Page above the products, on the site WordPress.org Forums:
    Hi @kristinubute You can try adding a Cover Block to your page, by navigating to…

  • Posted a reply to delivery method issue in Firefox, on the site WordPress.org Forums:
    Hi @vvikihc I have tested the cart page of your site and couldn't reproduce any…

  • Posted a reply to Weak passwords allowed, on the site WordPress.org Forums:
    Hi @jlstysis WooCommerce uses its own built-in password strength meter. You can set Woocommerce to…