Profiles

Posted a reply to email alert unsubscribes, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! Currently, it's not possible to set an email notification…

Posted a reply to Issues, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! The mailpoet.com website is up and running and we…

Posted a reply to MailPoet Subscription Review, on the site WordPress.org Forums:
Hi there, @dboudeau. Thanks for reaching out! I checked your account and noticed that your…

Posted a reply to Mailpoet free version – all my data disappeared, on the site WordPress.org Forums:
Hi there, @idgme. Thanks for reaching out! All MailPoet data is stored on your website's…

Posted a reply to Unable to receive test emails or newsletter submissions., on the site WordPress.org Forums:
Hi there, @momo-fr! Thanks for reaching out! the tests and newsletters arrived 2 hours late,…

Posted a reply to Human to check my settings, on the site WordPress.org Forums:
Hi there, @crazydiamond23. Thanks for reaching out! You received this ticket from Twilio, right? Additionally,…

Posted a reply to Finding a “Newsletter task scheduler” method that works!, on the site WordPress.org Forums:
Hey @doctorproctor, Thanks for the update. You are right. The System Status checks if the…

Posted a reply to MailPoet free version – No approval or confirmation email after 48 hours, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! I'm sorry to hear you've been waiting more than…

Posted a reply to Password Update, on the site WordPress.org Forums:
Hi there @gregorymcg, Thanks for reaching out! Can you try to reset your password using…

Posted a reply to Subject Line showing in body of newsletter using Alpha Email Editor on Mobile, on the site WordPress.org Forums:
Hey @dougweiss , Thanks for reporting that! Can you send us a screenshot of the…

Posted a reply to immagini non caricate su email, on the site WordPress.org Forums:
Hi there, @emilianor. Thanks for the thorough description of the issue you are experiencing and…

Posted a reply to How to set up an automation with custom field birthday, on the site WordPress.org Forums:
Hey @gansel. You are right that MailPoet does not have “Date Occurs” or “Annually Recurring…

Posted a reply to Manually created newsletters not sending, on the site WordPress.org Forums:
Hi @wegi01 , Thanks a lot for sharing what caused the issue in your case…

Posted a reply to Realy Good!, on the site WordPress.org Forums:
Hi there @borismantilla, Thank you for taking the time to leave your feedback! We are…

Posted a reply to multi license installation premium support, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! That depends on your plan. If your multi-license is…

Posted a reply to Deprecation warnings with PHP 8.4 in MailPoet 5.16.4, on the site WordPress.org Forums:
Hi there @zkaterina , Thank you so much for taking the time to share these…

Posted a reply to Confused re: validating CNAME and TXT records, on the site WordPress.org Forums:
Hi there, @tcervowp. Thanks for reaching out! If you still wish to use MailPoet Sending…

Posted a reply to How to limit excerpt limits at both new products and post notifications?, on the site WordPress.org Forums:
Hi there @brs76 , The snippet you shared above should work. Have you tried adding…

Posted a reply to My site don’t work with Mailpoet enabled, on the site WordPress.org Forums:
Hey @kvantumpeter ! That's odd! Can you delete the MailPoet plugin folder via FTP and…

Posted a reply to The wrong e mail getting triggered in automation, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! I have the automation is active .. but the…

Posted a reply to plugin great – but payment with debit card hardly works, on the site WordPress.org Forums:
Hi there @pigsound , We haven't received reports of MailPoet being added to a blacklist.…

Posted a reply to Artificially filling your subscriber list, on the site WordPress.org Forums:
Hi there @artankrasniqi1988, I've just replied to this thread with a more detailed explanation of…

Posted a reply to Disable automatic sync of (Woo)-users to MailPoet lists and empty trash can, on the site WordPress.org Forums:
Hi there, @artankrasniqi1988. I'd like to clarify a few things about the behavior you are…

Posted a reply to Indenting a paragraph in MailPoet, on the site WordPress.org Forums:
Hi there, @stevenrichardnewsletter. Thanks for sharing the solution you found. Typically, using custom HTML does…

Posted a reply to MailPoet Woocommerce checkout email not received, other emails a-ok, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! It's likely that the admin email addresses that are…

Posted a reply to we haven’t been able to send any newsletters, on the site WordPress.org Forums:
Hi there, thanks for reaching out! As you have a paid plan, you have access…

Posted a reply to “Sending has been paused”, on the site WordPress.org Forums:
Hi there @drbrahm, Thanks for reaching out! Sending has been paused due to a technical…

Posted a reply to Contradiction between MailPoet docs and WP Mail Logging: no logs from transactio, on the site WordPress.org Forums:
Hi there, @hakuna4matata. Thanks for reaching out! That's a great question! The short answer is,…

Posted a reply to Sending still paused after successful verification, on the site WordPress.org Forums:
Hi there, @comcate . Thank you for reaching out! I apologize for the delay. I…

Posted a reply to Unsubscribed mail adresses who never subscribed before, on the site WordPress.org Forums:
Hi @greendroid, We've recently discovered that when Opt-in on Checkout is disabled in MailPoet >…

Posted a reply to Post notifications not sending, on the site WordPress.org Forums:
Thank you for giving it a try. Can you try changing your task scheduler method…

Posted a reply to My site don’t work with Mailpoet enabled, on the site WordPress.org Forums:
Thanks for letting us know @kvantumpeter . Could you please follow the instructions to re-install the…

Posted a reply to Not compatible with real-life store operations, on the site WordPress.org Forums:
Hi there @hermcupadmin , I appreciate your feedback. But I think there is some misunderstanding…

Posted a reply to Reviewing your subscription, on the site WordPress.org Forums:
Thanks for checking it, John. Let's continue the communication via email, then. I'm marking this…

Posted a reply to Subscribers Sign-Up to Lists, on the site WordPress.org Forums:
Thanks for getting back to us with more details, @voicetoons . Having subscribers automatically added…

Posted a reply to Pending account, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! I see your subscription was approved yesterday. If you…

Posted a reply to Keeps crashing my WooCommerce, on the site WordPress.org Forums:
Hi there, Thanks for sharing your feedback. In fact, priority support via email is only…

Posted a reply to Subscribers Sign-Up to Lists, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! I understand you are looking to add subscribers to…

Posted a reply to After newsletter signup get “Confirm you’re not a robot” page, on the site WordPress.org Forums:
Hi there, I tested subscribing to your form and it worked just fine. I checked…

Posted a reply to Post notifications are not being sent out, on the site WordPress.org Forums:
Thanks for sending the system status. I don't see anything wrong there, though. Can you…

Posted a reply to Preview emails not sending, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! To help you investigate this issue, can you give…

Posted a reply to Database errors in 5.14.0, on the site WordPress.org Forums:
Hi there, Thanks for reporting this issue. We recently encountered a few similar cases like…

Posted a reply to I need to change account email, on the site WordPress.org Forums:
Hi there, @andymason. Thanks for reaching out! Please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a…

Posted a reply to Confirmation emails are not being sent, on the site WordPress.org Forums:
Hi there, @babiskalogirou . Thanks for reaching out! I've just tested subscribing to the MailPoet…

Posted a reply to Emails Going to Junk and Logo Not Displaying — Need Help, on the site WordPress.org Forums:
Hi there, First of all, I'd like to apologize for the delay. We missed this…

Posted a reply to Seems submission forms have come to a screeching halt, on the site WordPress.org Forums:
Thanks for sharing your website URL. I see an error related to LiteSpeed Cache in…

Posted a reply to No popup window, on the site WordPress.org Forums:
Hey @sterlingana . To confirm, is the Pop-Up form not showing even while having all…

Posted a reply to Activate Button is Disable in Post Notification Email, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! I'm afraid the screenshot didn't come through. Can you…

Posted a reply to Automatic latest content widget, on the site WordPress.org Forums:
Hi there @crazydiamond23, Thanks for reaching out! I'll be happy to clarify how the Automatic…

Posted a reply to No popup window, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! Have you had the chance to go through the…