Profiles

Posted a reply to Email Verification Does not work, on the site WordPress.org Forums:
Can you please share a screenshot of your Email Verification settings page (located under WooCommerce…

Posted a reply to Email Verification Does not work, on the site WordPress.org Forums:
Draft reply: Do you use the default WooCommerce registration form on the My Account page?…

Posted a reply to PluginHive Woocommerce Shipping Services Integration, on the site WordPress.org Forums:
Hi @josh_meyer25, Yes, AST PRO includes a Fulfillment Dashboard where you can view all unfulfilled…

Posted a reply to Change Tracking Email, on the site WordPress.org Forums:
This email is not related to our plugin. It is the default WooCommerce order note…

Posted a reply to Change Tracking Email, on the site WordPress.org Forums:
Hi @nexgenbryce, Can you please share a screenshot of the email you want to modify?…

Posted a reply to How recover the ast shipment tracking folder in uploads, on the site WordPress.org Forums:
Legend! 🙌 Thanks so much for the 5-star review, mate — really appreciate it. If…

Posted a reply to How recover the ast shipment tracking folder in uploads, on the site WordPress.org Forums:
Thanks for the feedback, mate — really appreciate it! You're right, the “Sync Carriers” option…

Posted a reply to How recover the ast shipment tracking folder in uploads, on the site WordPress.org Forums:
Great to hear everything’s working now! If you’re happy with the plugin, we’d really appreciate…

Posted a reply to How recover the ast shipment tracking folder in uploads, on the site WordPress.org Forums:
Hi @lovebeans, Please sync the shipping carriers, which will recreate the folder and restore all…

Posted a reply to Change Tracking Email, on the site WordPress.org Forums:
Hi @nexgenbryce, You can override the email layout by copying and modifying the following template…

Posted a reply to DTDC Courier link is not tracking order, on the site WordPress.org Forums:
Hi @craftaffair, DTDC doesn’t provide a direct tracking URL that automatically loads the tracking details…

Posted a reply to Asendia Tracking Link Redirects to Login Page, on the site WordPress.org Forums:
Hi @danzilana, Glad to hear the issue has been resolved! If you’re enjoying the plugin,…

Posted a reply to PluginHive Woocommerce Shipping Services Integration, on the site WordPress.org Forums:
Hi @josh_meyer25, Right now, we don't have an integration with WooCommerce Shipping Services by PluginHive.…

Posted a reply to Asendia Tracking Link Redirects to Login Page, on the site WordPress.org Forums:
Hi @danzilana, We've updated the Asendia Global and Asendia UK tracking URL in AST's shipping…

Posted a reply to Asendia Tracking Link Redirects to Login Page, on the site WordPress.org Forums:
Hi @danzilana, Do you use Asendia Global, Asendia USA, Asendia UK, or Asendia Germany? This…

Posted a reply to Problem with NovaPost tracking, on the site WordPress.org Forums:
Hi @sayplayaa, We've updated the Nova Post Global tracking URL in AST's shipping carriers list. To…

Posted a reply to Email not sending, on the site WordPress.org Forums:
Hi @lyndad4y, We’ve set the tracking link for An Post as:https://www.anpost.com/Post-Parcels/Track/History?item=%number%and it’s working properly on…

Posted a reply to Problem with NovaPost tracking, on the site WordPress.org Forums:
Hi @sayplayaa, Can you please share a sample tracking number for Nova Post Global so…

Posted a reply to Email not sending, on the site WordPress.org Forums:
You mean when you click on the tracking link from the email tracking widget, it…

Posted a reply to Email not sending, on the site WordPress.org Forums:
Thanks, Lynda. I checked the screenshot, and it shows a browser warning: "Your connection is…

Posted a reply to Email not sending, on the site WordPress.org Forums:
Hi @lyndad4y, Yes, we do have compatibility with YayMail – WooCommerce Email Customizer. To display…

Posted a reply to Product purchase via direct link possible, but shouldn’t, on the site WordPress.org Forums:
Hi @mmshopm, You can upload the screenshots to Google Drive, Dropbox, or any similar file-sharing…

Posted a reply to Email not sending, on the site WordPress.org Forums:
Hi @lyndad4y, Thanks for reaching out, Lynda. Do you use any email customizer plugins, or…

Posted a reply to “Shipped On” date for all orders shows today’s date, on the site WordPress.org Forums:
@reznunt - Thanks for the update. The plugin supports only two date formats: DD-MM-YYYY and…

Posted a reply to “Shipped On” date for all orders shows today’s date, on the site WordPress.org Forums:
Hi @reznunt, If the date_shipped value is not passed correctly in the REST API request,…

Posted a reply to Problem with GLS-SPAIN LINKS, on the site WordPress.org Forums:
Hi @scrinf, We've updated the GLS SPAIN tracking URL in AST's shipping carriers list. To reflect…

Posted a reply to Tracking numbers import failed due to invalid shipping provider, on the site WordPress.org Forums:
Hi @tictubso, It’s possible that there was a temporary issue with the CSV file—sometimes invisible…

Posted a reply to Verification Popup taking too long, on the site WordPress.org Forums:
Hi @drewstilch, Thanks for reporting this. It sounds like there may be a conflict or…

Posted a reply to Tracking numbers import failed due to invalid shipping provider, on the site WordPress.org Forums:
Hi @tictubso, Thanks for reaching out. Can you please share the example CSV file you’re…

Posted a reply to “Shipped On” date for all orders shows today’s date, on the site WordPress.org Forums:
Hi @reznunt, Thanks for reaching out. Can you please let us know how you’re adding…

Posted a reply to tracking plugin issue, on the site WordPress.org Forums:
Hi @icecream113, No, there wasn’t any specific reason behind removing this functionality. We’re already working…

Posted a reply to Only need tracking number, don’t need shipping, on the site WordPress.org Forums:
Hi @envisiondesign, Yes, absolutely. Our plugin does not handle or interfere with shipping rates. It’s…

Posted a reply to tracking plugin issue, on the site WordPress.org Forums:
Hi @icecream113, In the latest version of the plugin, we removed the "add tracking on…

Posted a reply to Tracking number not displayed in customer emails, on the site WordPress.org Forums:
@moderator - Thanks for the reminder — we’ll make sure to follow the forum guidelines…

Posted a reply to WP6.8: Code not added inside order, on the site WordPress.org Forums:
Hi @thaann, We tested the Add Tracking Info functionality from the order edit page (wp-admin/post.php)…

Posted a reply to Tracking number not displayed in customer emails, on the site WordPress.org Forums:
Hi @webfluid, Can you please switch to the default Storefront WooCommerce theme and check if…

Posted a reply to tracking plugin issue, on the site WordPress.org Forums:
Hi @icecream113, Thanks for reaching out. We haven’t made any recent changes in the plugin…

Posted a reply to Error in Spanish translation, on the site WordPress.org Forums:
Hi @djboro88, We’re currently unable to access customer websites directly, but we’ll guide you through…

Posted a reply to Error in Spanish translation, on the site WordPress.org Forums:
Hi @djboro88, Thanks for reporting this. We’ve tested the latest version (3.8.0) on our development…

Posted a reply to Customer Info plugin notice is not going away after update, on the site WordPress.org Forums:
Hi @kinduweb, Sorry for the inconvenience caused. We’ve fixed the issue with the Customer Info…

Posted a reply to Printful integration, on the site WordPress.org Forums:
Hi @earl_d, The Printful integration is available only in the AST PRO plugin. To enable…

Posted a reply to [NSFW] Conflict with razorpay Plugin, on the site WordPress.org Forums:
Hi @saurabh2698, Can you please share a screenshot or record a short video showing the…

Posted a reply to Outdated Carrier Tracking Link (ELTA GR), on the site WordPress.org Forums:
Hi @axenm, We've already updated the ELTA Courier tracking URL in AST's shipping carriers list. To…

Posted a reply to NZ Post eShip logo issue, on the site WordPress.org Forums:
Hi @japenz, Thanks for the update! Currently, there’s no built-in option to set a custom…