Profiles

Posted a reply to [Advanced Shipment Tracking for WooCommerce] order status not upgraded “Completed” email notification, on the site WordPress.org Forums:
Hi Alex, Our plugin doesn’t include any printing settings, and we also don’t generate or…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] Portuguese translation needs fixing, on the site WordPress.org Forums:
Hi @webdados, Thank you for bringing this to our attention, and for the work you’ve…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] Feature Request, on the site WordPress.org Forums:
Hi @jasonhouge, Thanks for the kind words — great to hear you’ve been using AST…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] not working, on the site WordPress.org Forums:
Hi @andrewrobo, How are you adding the tracking information to your WooCommerce orders? Also, in…

Posted a reply to [Country Based Restrictions for WooCommerce] Exception to country restriction for specific user, on the site WordPress.org Forums:
Hi @jcharouz, At the moment, the plugin doesn’t include an option to bypass the restriction…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] Tracking information has stopped transmitting to Amazon, on the site WordPress.org Forums:
Hi @seethroughweb, Nothing has changed on our side — AST doesn’t have any direct integration…

Posted a reply to [Zorem Local Pickup] Great developers, on the site WordPress.org Forums:
Thank you so much for your kind words — we really appreciate it!

Posted a reply to [Advanced Shipment Tracking for WooCommerce] Tracking information not appearing, on the site WordPress.org Forums:
Really glad to hear that — thanks! If you’re enjoying the plugin and the support,…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] Error on order list, on the site WordPress.org Forums:
Hi @janmoreno, Thanks for sharing the error details. To understand why the carrier name isn’t…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] Status Bar Stuck on ‘Shipped’ in ‘Completed Order’ Email, on the site WordPress.org Forums:
Thanks for your message. You’re correct — without TrackShip, the tracking widget in the Completed…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] Status Bar Stuck on ‘Shipped’ in ‘Completed Order’ Email, on the site WordPress.org Forums:
Hi @jeff1245, Thanks for your message. With the AST Free version, the tracking information is…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] Tracking information not appearing, on the site WordPress.org Forums:
Hi @guavacreations, We’ve tested AST with the latest WordPress 6.9 update, and the tracking information…

Posted a reply to [Country Based Restrictions for WooCommerce] Products Removed from Cart, on the site WordPress.org Forums:
Hi @sarafabrizi, This usually happens when the cart is being cached.Do you use any caching…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] Suggestion: 2nd tracking Email notification, on the site WordPress.org Forums:
Hi @syberpro, Thanks for the suggestion — and I completely understand the situation. In the…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] Meta key for the tracking number., on the site WordPress.org Forums:
Hi @gaurab74, Yes, the meta key is still the same: _wc_shipment_tracking_items If your function isn’t…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] Update Pass the Parcel tracking link, on the site WordPress.org Forums:
Really glad to hear that — thanks! If you’re enjoying the plugin and the support,…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] Update Pass the Parcel tracking link, on the site WordPress.org Forums:
Hi @bentwingbird, We've updated the Pass the Parcel tracking URL in AST's shipping carriers list. To…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] How to remove the shipment tracking section from customer completed order emails, on the site WordPress.org Forums:
Great to hear that it worked perfectly! 😊If you’re enjoying the plugin and our support,…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] How to remove the shipment tracking section from customer completed order emails, on the site WordPress.org Forums:
Hi @magsmyk00, Thanks for reaching out. The tracking section in the Completed Order email isn’t…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] Enable Shipping Carriers – no shipping carriers, on the site WordPress.org Forums:
Hi @rr00700, You don’t need to configure anything additional for the shipping carriers to appear.…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] Shipping method available in trackship, on the site WordPress.org Forums:
Hi @19db, We added BOX NOW to AST’s shipping providers list, please sync the shipping providers…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] Unable to Disable AST Tracking in Emails and Remove Completed/Partially Shipped, on the site WordPress.org Forums:
Hi @nikostsolakos, At the moment, there isn’t an option to completely remove the tracking widget…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] Tracking website link is not correct, on the site WordPress.org Forums:
Hi @imabdurrahman, We've updated the Franch Express tracking URL in AST's shipping carriers list. To…

Posted a reply to [Customer Email Verification for WooCommerce] Latest version bug, on the site WordPress.org Forums:
Hi @organu, Thank you for reporting this. We’ll check and try to replicate the issue…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] CSV Import on a different page, on the site WordPress.org Forums:
That’s not possible right now — the CSV Import feature is only available inside the…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] CSV Import on a different page, on the site WordPress.org Forums:
Hi @moonfolk, No, currently there isn’t a way to have the CSV Import on a…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] Courier Name Amendment, on the site WordPress.org Forums:
Hi @xhasbix, We’ve removed Poslaju from the shipping carriers list. We’re unable to change the…

Posted a reply to [Advanced Shipment Tracking for WooCommerce] Request Update JNE Tracking Link, on the site WordPress.org Forums:
Hi @rtash, We've updated the JNE Express tracking URL in AST's shipping carriers list. To…

Posted a reply to Issue with order emails & order status, on the site WordPress.org Forums:
Hi @perthwebdevelopers, How are you adding the tracking information to the WooCommerce orders? The Advanced…

Posted a reply to SFTP Issue, on the site WordPress.org Forums:
Hi @robadeedoo123, Yes—we received your WooCommerce.com ticket and replied to sales@characterparties.com.au. Please check your spam/junk…

Posted a reply to SFTP Issue, on the site WordPress.org Forums:
Hi @robadeedoo123, The SFTP connection issue is not related to the Advanced Shipment Tracking PRO…

Posted a reply to Fatal Errors, on the site WordPress.org Forums:
Hi @nanxnx, We have the ast-customizer.php file included in our plugin package. Please try to…

Posted a reply to Product page loads indefinitely, on the site WordPress.org Forums:
Hi @afaceripedia, Did you get any error or warning message on the product page that…

Posted a reply to GTA GSM Error, on the site WordPress.org Forums:
We’ve updated the tracking link format for GTA GSM to correctly append the tracking number.Please…

Posted a reply to GTA GSM Error, on the site WordPress.org Forums:
Hi @syberpro, We've updated the GTA GSM tracking URL in AST's shipping carriers list. To reflect…

Posted a reply to GTA GSM Error, on the site WordPress.org Forums:
Hi @syberpro, Can you please share an example GTA GSM tracking number so we can…

Posted a reply to Remove shipment tracking widget in “Completed” email notification, on the site WordPress.org Forums:
Hi @designguideat, In the PRO version as well, we don’t have any direct option to…

Posted a reply to Show Pickup otion after address is added, on the site WordPress.org Forums:
Hi @raunhar, You will need to set this from your WooCommerce Shipping settings. Create a…

Posted a reply to Remove shipment tracking widget in “Completed” email notification, on the site WordPress.org Forums:
Hi @designguideat, At the moment, there isn’t a direct option to remove the tracking widget…

Posted a reply to Seo, on the site WordPress.org Forums:
Hi @mryess, Our plugin is SEO-friendly. If you want Googlebot (and other crawlers) to still…

Posted a reply to pre sales question, on the site WordPress.org Forums:
Hi @lexxie2015, Yes, you will need the PRO version to achieve this. With AST PRO,…

Posted a reply to pre sales question, on the site WordPress.org Forums:
Hi @lexxie2015, Thanks for reaching out. In Advanced Shipment Tracking PRO we don’t have a…

Posted a reply to New Shipping Company Adding, on the site WordPress.org Forums:
Hi @rastgelelik, We can’t set the tracking link like the example you shared (https://www.speedship.com/public/tracking?key=… )…