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Posted a reply to "remove !important", on the site WordPress Support Forums:
Hi, Thank you for contacting us! Use this Support Forum for Standard Edition only. We…

3 days ago

Posted a reply to "double Take -- Comic Player", on the site WordPress Support Forums:
Hi, Thank you for contacting us! Our Plugin is not a Slider Plugin. Its a…

7 days ago

Posted a reply to "Full Image on Click Not Working", on the site WordPress Support Forums:
Hi, Thank you for contacting us! As we reviewed your problem, it’s seems that there…

1 week ago

Posted a reply to "Thumbnails don't line up?", on the site WordPress Support Forums:
Hi, Thank you for contacting us! Kindly use Short code of Thumbnail Gallery. This will…

2 weeks ago

Posted a reply to "Some images not showing", on the site WordPress Support Forums:
Hi, Thank you for contacting us! We have checked & found that it's problem related…

2 weeks ago

Posted a reply to "Lightbox showing duplicated images", on the site WordPress Support Forums:
Hi, Thank you for contacting us! Your problem have been already sorted out. We have…

2 weeks ago

Posted a reply to "New feature: select images to download", on the site WordPress Support Forums:
Hi, Thank you for contacting us! Unfortunately, right now this feature is not available in…

3 weeks ago

Posted a reply to "Does this integrate with the lisitfy theme?", on the site WordPress Support Forums:
Hi, Thank you for contacting us! Unfortunately, this is not possible with Gallery Bank at…

3 weeks ago

Posted a reply to "widget limit number thumbs", on the site WordPress Support Forums:
Hi, Thank you for contacting us! Your problem have been already sorted out. We have…

3 weeks ago

Posted a reply to "how i can delete words on the icon", on the site WordPress Support Forums:
Hi, Unfortunately your theme's prettyphoto.css is creating confliction. So you need to comment prettyphoto.css and…

4 weeks ago

Posted a reply to "how i can delete words on the icon", on the site WordPress Support Forums:
Hi, As we reviewed your problem, it’s a problem regarding theme confliction. Your theme's Pretty…

4 weeks ago

Posted a reply to "Conflicts with WP Lightbox 2 plugin", on the site WordPress Support Forums:
Hi, We have released the New Version of Gallery Bank, in which this Bug has…

4 weeks ago

Posted a reply to "how i can delete words on the icon", on the site WordPress Support Forums:
Hi, Thank you for contacting us! Kindly provide us your Website link where you are…

4 weeks ago

Posted a reply to "Can you use images already on your wordpress site?", on the site WordPress Support Forums:
Hi, The Pro version of Gallery Bank supports this feature to select images from your…

1 month ago

Posted a reply to "500 Internal Server Error after installation", on the site WordPress Support Forums:
Hi, As we reviewed your issue, we found that Gallery Bank was not properly installed…

1 month ago

Posted a reply to "Lightbox doesn't appear on standard wordpress gallery", on the site WordPress Support Forums:
Hi, Kindly, provide us the link to the WP Gallery where Light Box Bank is…

1 month ago

Posted a reply to "Gallery not setting up in Masonry Layout", on the site WordPress Support Forums:
Hi, Thank you for contacting us! As we reviewed your problem, it’s seems like a…

1 month ago

Posted a reply to "When released version 4?", on the site WordPress Support Forums:
Hi, Thank you for contacting us! Our Development team is working day and night on…

2 months ago

Posted a reply to "Pro Version Doesn't Work", on the site WordPress Support Forums:
Hi Andrew, Thank you so much for posting. We also discourage customers to post support…

2 months ago

Posted a reply to "Pro Version Doesn't Work", on the site WordPress Support Forums:
Hi, Firstly, we apologize for the inconvenience caused. Secondly, we would request to please post…

2 months ago

Posted a reply to "several image uploads are broken, no picture", on the site WordPress Support Forums:
Hi, Thank you for contacting us! Kindly check that is there Gallery-Bank folder containing three…

2 months ago

Posted a reply to "Galleries show image string of code -- not thumbnails", on the site WordPress Support Forums:
Hi, Thank you for contacting us! While inserting Short Code on Front-end, kindly use the…

2 months ago

Posted a reply to "Display Full Image on Page (not Lightbox)", on the site WordPress Support Forums:
Hi, Thank you for contacting us! Unfortunately, it is not possible to display the full…

3 months ago

Posted a reply to "Admin White screen (plus menu) when installed.", on the site WordPress Support Forums:
Hi, The problem is not with Gallery Bank but with the working of iThemes Security…

3 months ago

Posted a reply to "Radio and click boxes not showing", on the site WordPress Support Forums:
Hi, Thank you for contacting us! We have checked Radio Button & Click Boxes are…

3 months ago

Posted a reply to "Format issue", on the site WordPress Support Forums:
Hi, Thank you for contacting us! We didn't find Contact Bank Plugin in your Website.…

3 months ago

Posted a reply to "Lightbox very very small on mobile", on the site WordPress Support Forums:
Hi, Thank you for contacting us! Light box is responsive that's why the images in…

3 months ago

Posted a reply to "Custom Video Thumbnail", on the site WordPress Support Forums:
Hi, Thank you for contacting us! Unfortunately, this feature is not possible at the moment.…

3 months ago

Posted a reply to "Disable WP Gallery Bank for one specific image", on the site WordPress Support Forums:
Hi, Thank you for contacting us! Unfortunately,there is no solution at this moment. Thanks &…

3 months ago

Posted a reply to "Conflicts with WP Lightbox 2 plugin", on the site WordPress Support Forums:
Hi, Thank you for contacting us! Kindly check on our Latest Edition of Gallery Bank.…

3 months ago

Posted a reply to "Cannot update/save albums, generates blank page", on the site WordPress Support Forums:
Hi, Thank you for contacting us! Kindly deactivate other installed plugins & then try adding…

3 months ago

Posted a reply to "YouTube Playlist Video - NO THUMBNAIL???", on the site WordPress Support Forums:
Hi, Thank you for contacting us! Unfortunately, this is not true. In order to solve…

3 months ago

Posted a reply to "Responsive Album Menu Not Responsive", on the site WordPress Support Forums:
Hi, Thank you for contacting us! You need to go to Gallery Bank Menu and…

3 months ago

Posted a reply to "thumbnails pics missing", on the site WordPress Support Forums:
Hi, Thank you for contacting us! We don’t understand your issue properly. Kindly elaborate your…

3 months ago

Posted a reply to "Can the images be links to other pages?", on the site WordPress Support Forums:
Hi, Thank you for contacting us! Yes,it’s possible to display 9 images in a grid.…

3 months ago

Posted a reply to "Can I remove top Separator ?", on the site WordPress Support Forums:
Hi, Thank you for contacting us! The top separator cannot be removed but the separator…

3 months ago

Posted a reply to "Dashboard Screen Options Freeze", on the site WordPress Support Forums:
Hi, Thank you for contacting us! In order to solve your issue kindly click on…

3 months ago

Posted a reply to "Gallery Bank not loading images/video from thumbnail on pages", on the site WordPress Support Forums:
Hi. We have re-tested and it works perfectly at our end! Try de-activating other Plugins…

6 months ago

Posted a reply to "Lightbox Doesn't Work", on the site WordPress Support Forums:
Hi. We have re-tested and it works perfectly at our end! Try de-activating other Plugins…

6 months ago

Posted a reply to "Shortcode Editor Not Working after WP 4.0 Update", on the site WordPress Support Forums:
Hi. We have re-tested and it works perfectly at our end! Try de-activating other Plugins…

6 months ago