Profiles

Posted a reply to Remove main product image from gallery, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. We are working on a new version of…

Posted a reply to Move product variations (swatches) to a custom tab “Configurator”, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. Our swatches plugin displays swatches by converting the…

Posted a reply to Request for change of location, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. Our swatches plugin displays swatches by converting the…

Posted a reply to Only showing 12 variations per page, on the site WordPress.org Forums:
Hi, Can you please open a ticket here for a deep inspection? So that our…

Posted a reply to Redis Object Cache, on the site WordPress.org Forums:
Hi, I have already tested on another test site. From my inspection, everything is working…

Posted a reply to Enable Gallery Image Zoom not working, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. Please try our plugin with any standard theme…

Posted a reply to Redis Object Cache, on the site WordPress.org Forums:
Hi, To perform a deep inspection, we need the same environment to fix the issue.…

Posted a reply to Redis Object Cache, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. I have tried to reproduce the issue on…

Posted a reply to Slow page speed on mobile, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. Unfortunately, we don't have a method enable_swatches in…

Posted a reply to Swatches only show for admin user, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. It seems like you are not using our…

Posted a reply to Free vs Pro, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. Please contact us directly if you want to…

Posted a reply to outdated template – Version: 1.3.28 – woo: 9.8.0, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. Please don’t worry about the outdated template. We…

Posted a reply to Compatibility issue with Woocommerce Back In Stock Notifications, on the site WordPress.org Forums:
Hi, As per this support forum rule, we can only provide support for the free…

Posted a reply to I need password reset. I am not reciving reset link., on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. We are sorry for the inconvenience. Unfortunately, this…

Posted a reply to JavaScript Error Breaking Add-to-Cart Functionality, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. WordPress Core already offers jQuery by default. The…

Posted a reply to Conflicting with ACF Plugin, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. According to the error log (you have given),…

Posted a reply to Please copy srcset in catalogue thumbnails, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. Unfortunately, it seems like you are not using…

Posted a reply to Hide with Cross not working, on the site WordPress.org Forums:
Hi, Sorry for the inconvenience. Unfortunately, we can't provide support which is related to our…

Posted a reply to Hide with Cross not working, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. It seems like you have more than 30…

Posted a reply to How to enable variation images for swatches, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. Unfortunately, auto dropdown to variation image as swatches…

Posted a reply to Variation exhausted but not hidden, on the site WordPress.org Forums:
Hi, For further investigation, please use our support forum. It will help us to understand…

Posted a reply to Variation exhausted but not hidden, on the site WordPress.org Forums:
Hi, Unfortunately, I can see it still loads two forms as I said in my…

Posted a reply to Variation exhausted but not hidden, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. From my inspection, two from are loaded on…

Posted a reply to Show only color swatches on the archive page, on the site WordPress.org Forums:
Hi @b8676544 , I have a paid version. Does the pro version have this option?…

Posted a reply to Only showing 12 variations per page, on the site WordPress.org Forums:
Hi, I have visited again and couldn't find any issues. Here is the screenshot- https://snipboard.io/fmPRsQ.jpg…

Posted a reply to swatch show in category page, on the site WordPress.org Forums:
Hi, Sorry to hear you haven't received a response. Can you please share the ticket…

Posted a reply to swatch show in category page, on the site WordPress.org Forums:
Hi, Unfortunately, the feature is not available in our Free version. As per this support…

Posted a reply to swatch show in category page, on the site WordPress.org Forums:
Hi, Unfortunately, your screenshot is not working- https://snipboard.io/n7XPWm.jpg I recommend https://paste.pics  for easily sharing screenshots…

Posted a reply to swatch show in category page, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. Unfortunately, the screenshot link is not working. Please…

Posted a reply to Variation not working, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. Your issue seems like not related to our…

Posted a reply to Not working with the latest version of Elementor, on the site WordPress.org Forums:
Hi @webprepare, Please temporarily deactivate our Swatches plugin and check the cart behavior using the…

Posted a reply to Out of stock styling not working, on the site WordPress.org Forums:
Hi, Is it possible to style myself with css? I tried but it’s not responding…

Posted a reply to Show only color swatches on the archive page, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. Is it possible to display only the color…

Posted a reply to Not working with the latest version of Elementor, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. Please temporarily deactivate our plugin and check using…

Posted a reply to Out of stock styling not working, on the site WordPress.org Forums:
Hi, Unfortunately, that feature is not available in our free version. Please let me know…

Posted a reply to Out of stock styling not working, on the site WordPress.org Forums:
Hi, We get excited & honored when you use our plugin on your site. If…

Posted a reply to Photos don’t update, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. Our plugin doesn't have a feature that changes…

Posted a reply to Hex color support in Rest API, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. According to your screenshot, you are not trying…

Posted a reply to Out of stock styling not working, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. Please make sure you have enabled this option. If…

Posted a reply to Compatability issue with WooCommerce Composite Products, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. From the swatches plugin version, it seems like…

Posted a reply to Image for google shopping feed, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. Since our plugin doesn't have a feature for…

Posted a reply to Variation Image Not Showing with WebP in Cached Mode (LiteSpeed Cache), on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. Can you please temporarily deactivate our swatches plugin…

Posted a reply to Colour Variation Images Not Visible In Mobile View, on the site WordPress.org Forums:
Hi, Please follow the following steps: => Keep only the WooCommerce plugin activated and deactivate…

Posted a reply to Colour Variation Images Not Visible In Mobile View, on the site WordPress.org Forums:
Hi, Is it working with only the WooCommerce plugin? Have you deactivated all other plugins…

Posted a reply to Colour Variation Images Not Visible In Mobile View, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. Firstly, Kindly do a plugin compatibility check by…

Posted a reply to Urgent: Plugin Causing 503 Error and High CPU Usage, on the site WordPress.org Forums:
Hi, Unfortunately, it seems like the query is not related to our Free version. Have…

Posted a reply to Please choose product options by visiting …, on the site WordPress.org Forums:
Hi, Since it’s been a while since we last heard back from you, I’m going…

Posted a reply to Single variation issue, on the site WordPress.org Forums:
Hi, Since it’s been a while since we last heard back from you, I’m going…

Posted a reply to Plugin refuses to activate., on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. Could you record me reproducing your issue using…

Posted a reply to turning on colors, on the site WordPress.org Forums:
Hi, Thanks for reaching out to us. It seems like you are not using our…