WordPress.org

Posted a reply to "comments don't show", on the site WordPress Support Forums:
Hi, what WP version are you using? When did you purchase the plugin? Thanks

4 months ago

Posted a reply to "Pro Activation dont works ( redirect auto log out )", on the site WordPress Support Forums:
Ok please email your WP login at info@geekydump.com and we'll take a look. Could be…

4 months ago

Posted a reply to "Pro Activation dont works ( redirect auto log out )", on the site WordPress Support Forums:
Hi, did you follow these instructions to set up the FB app? http://projects.geekydump.com/facebook-importer-setup-facebook-app/ Thanks

4 months ago

Posted a reply to "It does not import Comments Replies", on the site WordPress Support Forums:
Plugin should be able to import the replies too. We've tested it on our PRO…

4 months ago

Posted a reply to "Pro version", on the site WordPress Support Forums:
Hi, please make sure you filled out the correct page ID on plugin configuration page.…

4 months ago

Posted a reply to "After upgrade to 1.4.1 don't import comments", on the site WordPress Support Forums:
You will need to mail me your WP login on info@geekydump.com and ill check first…

4 months ago

Posted a reply to "After upgrade to 1.4.1 don't import comments", on the site WordPress Support Forums:
Hi, make sure the comment was deleted and removed from trash and then try again.…

4 months ago

Posted a reply to "Use existing FB App ?", on the site WordPress Support Forums:
Hi stjennifer, you will have to create a new app. Thanks

5 months ago

Posted a reply to "ssl/https problem", on the site WordPress Support Forums:
Marking it as resolved.

5 months ago

Posted a reply to "Migrating old FB comments and likes to wordpress --> disqus", on the site WordPress Support Forums:
Marking it as resolved.

5 months ago

Posted a reply to "Profile picture isn't displayed", on the site WordPress Support Forums:
Marking it as resolved.

5 months ago

Posted a reply to "Profile picture isn't displayed", on the site WordPress Support Forums:
I uploaded a new version in which this should be fixed. It will work only…

5 months ago

Posted a reply to "Clarification Before Purchase", on the site WordPress Support Forums:
Hi, the plugin can only import from a single FB page/group or profile that you…

5 months ago

Posted a reply to "Compatible 4.0 ?", on the site WordPress Support Forums:
Sorry mate, something is wrong with WP directory, whenever i upload something, it reverses back…

5 months ago

Posted a reply to "Wrong timezone", on the site WordPress Support Forums:
The plugin pulls the time the comments were created on Facebook, isnt that the case?

5 months ago

Posted a reply to "Compatible 4.0 ?", on the site WordPress Support Forums:
It is compatible with 4.0 as far we've seen from our own testing. I will…

5 months ago

Posted a reply to "not working", on the site WordPress Support Forums:
Hi, you probably didnt set the FB app correctly. Please follow these steps (for PRO…

5 months ago

Posted a reply to "Migrating old FB comments and likes to wordpress --> disqus", on the site WordPress Support Forums:
This plugin can import comments from Facebook.com to your WordPress commenting system. It does not…

6 months ago

Posted a reply to "People's profile pictures don't appear.", on the site WordPress Support Forums:
This has been resolved with the new 1.4.1 version.

6 months ago

Posted a reply to "not working", on the site WordPress Support Forums:
There is a manual import available. Cron runs every hour. Please try the manual import…

6 months ago

Posted a reply to "Version 1.4 / Missing comments", on the site WordPress Support Forums:
Resolved over email

6 months ago

Posted a reply to "ssl/https problem", on the site WordPress Support Forums:
This can be resolved for your case. Please email us your wp login at info@geekydump.com

6 months ago

Posted a reply to "PRO version doesn't show fanpage posts", on the site WordPress Support Forums:
The wrong fanpage ID was set up. This is now resolved.

6 months ago

Posted a reply to "Version 1.4 / Missing comments", on the site WordPress Support Forums:
You should have received the latest PRO version right after purchase. If not, please email…

6 months ago

Posted a reply to "PRO version doesn't show fanpage posts", on the site WordPress Support Forums:
Hi, please email me your WP login and i will take a look. info@geekydump.com Tnx.

6 months ago

Posted a reply to "Version 1.4 / Missing comments", on the site WordPress Support Forums:
The latest version is 1.4 and its submitted to wordpress directory. I will upload the…

6 months ago

Posted a reply to "Not working for me", on the site WordPress Support Forums:
Hi, i tested your FB page and it looks okay from my end, on both…

6 months ago

Posted a reply to "Suggestion : change the screens", on the site WordPress Support Forums:
Did you mean the screens inside the plugin or those in here: http://wordpress.org/plugins/fb-comments-importer/screenshots/

6 months ago

Posted a reply to "Pro version, fatal error", on the site WordPress Support Forums:
Hi, please email us with the WP login so we can debug the problem and…

6 months ago

Posted a reply to "Can I allow importing comments only on posts, not pages?", on the site WordPress Support Forums:
We can make this possible on your installation if you email us your WP login.…

7 months ago

Posted a reply to "Can I allow importing comments only on posts, not pages?", on the site WordPress Support Forums:
Since you need auto-import, unfortunately the only way would be to disable commenting on each…

7 months ago

Posted a reply to "Is there any way to use a different image for avatar?", on the site WordPress Support Forums:
This is resolved.

7 months ago

Posted a reply to "Why my imported comments don't show the person's FB profile picture?", on the site WordPress Support Forums:
Facebook changed something in their API, so this stopped working. We fixed it now. Please…

7 months ago

Posted a reply to "Can I allow importing comments only on posts, not pages?", on the site WordPress Support Forums:
I am not sure what you want to do. The plugin imports comments from posts…

7 months ago

Posted a reply to "Only import from fanpage", on the site WordPress Support Forums:
Hi, this is possible in our PRO version. Thanks

7 months ago

Posted a reply to "Call to undefined function - PRO version", on the site WordPress Support Forums:
Hi, please mail us your WP login details on info@geekydump.com We'll fix it in 24…

8 months ago

Posted a reply to "Multiple fatal errors in Pro version", on the site WordPress Support Forums:
Hi, please mail us your WP login details on info@geekydump.com We'll fix it in 24…

8 months ago

Posted a reply to "Can't make it work", on the site WordPress Support Forums:
Could be a bug or you missing some configuration in your servers php.ini. Please email…

9 months ago

Posted a reply to "What does the "comment status" setting do", on the site WordPress Support Forums:
When set to "approved", all imported comments will have approved status. When set to "non-approved",…

9 months ago

Posted a reply to "Bought Pro Version. What should I do now?", on the site WordPress Support Forums:
Hi, we've spoken through email already. PRO version is a sepeare plugin and it needs…

9 months ago

Posted a reply to "Older Facebook Posts?", on the site WordPress Support Forums:
Plugin can fetch what FB API allow us. It should be able to retrieve posts…

10 months ago

Posted a reply to "Display only comment author first name", on the site WordPress Support Forums:
Hi, please mail us your login and we'll make it possible for you. info@geekydump.com

10 months ago

Posted a reply to "Pull comments from multiple FB pages", on the site WordPress Support Forums:
Hi, the free version allows you to import from FB page only. The PRO version…

10 months ago