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Posted a reply to Does this plugin add the Sucuri Secured seal?, on the site WordPress.org Forums:
Hey there, @strackerphil-1 is correct. The site seal is a benefit to Sucuri monitoring customers. -
Posted a reply to Someone bypassing anti-brute force security?, on the site WordPress.org Forums:
Hi Akemi, Can you please clarify, do you need assistance with the Sucuri plugin? We… -
Posted a reply to Hardening not working for customized wp-content directory location, on the site WordPress.org Forums:
Hi Henrique, There's currently not a way to specify custom paths for these directories. You… -
Posted a reply to Bad Gateway and 504 Timeouts, on the site WordPress.org Forums:
Hi there, I'm sorry for the issues. Since you are a Sucuri customer, please submit… -
Posted a reply to Security reports, on the site WordPress.org Forums:
Hi mark36265, The plugin does provide a variety of security information about your site; check… -
Posted a reply to Scanner taking ages?, on the site WordPress.org Forums:
Hi whateverbatch, WordFence and Sucuri are two different plugins. Its sounds like you might need… -
Posted a reply to Scanner taking ages?, on the site WordPress.org Forums:
Hi there, I'm sorry you're having issues. Can you confirm, are you using the latest… -
Posted a reply to Post Update Notifications for Wphb_minify_group, on the site WordPress.org Forums:
Hi Ignacio, We prefer not to ignore by default any activity that could allow a… -
Posted a reply to Compatibility with WordPress 4.7.3: Unknown, on the site WordPress.org Forums:
Hi kuleanadesign, Yes, please update to the latest version of the plugin 1.8.3. It works… -
Posted a reply to Lost js, on the site WordPress.org Forums:
Hi Perrine, Is a file that's used to store information about your site's plugins. You… -
Posted a reply to Bug: Failed Login Alerts Not Disabled On Multisite, on the site WordPress.org Forums:
Hi supaiku, I was unable to reproduce the issue on my test multisite. To disable… -
Posted a reply to Post Update Notifications for Wphb_minify_group, on the site WordPress.org Forums:
Hey WPMU DEV! Thanks for the feedback. However, skipping those internal post types could leave… -
Posted a reply to Will disabling php execution in the uploads directory affect Sucuri?, on the site WordPress.org Forums:
Hi elliekennard, No, there's no problem disabling PHP in the /uploads/sucuri directory. Kind regards, Eve -
Posted a reply to IP link detail? Feature request, on the site WordPress.org Forums:
Hi there, Thanks! I'll pass this suggestion along to the devs. Kind regards, Eve -
Posted a reply to Post Update Notifications for Wphb_minify_group, on the site WordPress.org Forums:
Hi there, You would need to ask the author about the behavior. The Sucuri plugin… -
Posted a reply to Modified files and warning events – false positives?, on the site WordPress.org Forums:
Hi James, Extra files would be ones that you added, for example, in my root… -
Posted a reply to Core Integrity – What is this?, on the site WordPress.org Forums:
Hi Troy, Ah, those changes are likely done on purpose by the host :) If… -
Posted a reply to Core Integrity – What is this?, on the site WordPress.org Forums:
Hi there, The core integrity scanner checks the core WordPress folders/files searching for added, modified,… -
Posted a reply to Clef + Sucuri = 404 page after login, on the site WordPress.org Forums:
I was not able to reproduce this issue. And it looks like Clef is shutting… -
Posted a reply to Malware scan blank page, on the site WordPress.org Forums:
In Sucuri Security -> Settings -> API Service you'll see the ability to test your… -
Posted a reply to Can’t save API Key, on the site WordPress.org Forums:
If you've moved the site (changed the installation path) you might be using an old/inaccessible… -
Posted a reply to Malware scan blank page, on the site WordPress.org Forums:
Are you able to visit https://sitecheck.sucuri.net/ and scan your site? -
Posted a reply to Post Update Notifications for Wphb_minify_group, on the site WordPress.org Forums:
Hi there, Are you running a performance plugin? That looks to be 'cache minification' actions.… -
Posted a reply to Modified files and warning events – false positives?, on the site WordPress.org Forums:
Hi James, Are you saying that your core WordPress files are modified? Or that your… -
Posted a reply to Malware scan blank page, on the site WordPress.org Forums:
Hi there, You can set up to 60 seconds for the Malware scan timeout in… -
Posted a reply to Email Alerts on Login, on the site WordPress.org Forums:
Hi there, First, the API key is tied to the domain (or subdomain), so swapping… -
Posted a reply to Notification: Spnl_log (private to published), on the site WordPress.org Forums:
Hi bamajr, From this: it looks like one of your plugins is running a cron… -
Posted a reply to Urgent!! Installed plugin and site went down, on the site WordPress.org Forums:
Hi there, I recommend checking the server error logs for information about the failure. Your… -
Posted a reply to sucuri plugin malware scanner detects latest ver. as outdated, on the site WordPress.org Forums:
Hi there, This is not directly related to the plugin. The plugin is reporting results… -
Posted a reply to What do ‘Wpephpcompat_jobs (private to published)’ emails mean?, on the site WordPress.org Forums:
Hi there, The Sucuri plugin is reporting the activity of the SiteGround cache plugin. You… -
Posted a reply to Malware scan inaccurate?, on the site WordPress.org Forums:
Hi there, This isn't really a plugin issue. The Malware Scanner is using results from… -
Posted a reply to Sucuri Alerts Cannot Be Unchecked, on the site WordPress.org Forums:
You're very welcome! I really hope we can figure this out. Do you see any… -
Posted a reply to Sucuri Alerts Cannot Be Unchecked, on the site WordPress.org Forums:
The API key gets saved in the same sucuri-setting.php file along with the alert settings.… -
Posted a reply to Sucuri Alerts Cannot Be Unchecked, on the site WordPress.org Forums:
Hi there, The alert settings get saved in the sucuri-settings.php. You might try moving that… -
Posted a reply to Sucuri Alerts Cannot Be Unchecked, on the site WordPress.org Forums:
Hey, It sounds like there's definitely an issue with permissions here. Does the absolute path… -
Posted a reply to Blocked user list does not stop alerts, on the site WordPress.org Forums:
Hi there, Please make sure the file sucuri-blockedusers.php exists in /wp-content/uploads/sucuri and is writable. I… -
Posted a reply to Last Logins Not Writable, on the site WordPress.org Forums:
Hi there, Are you sure the full path to the sucuri settings folder is correct… -
Posted a reply to Can’t save API Key, on the site WordPress.org Forums:
Hi there, Can you please check the permissions for the Sucuri plugin settings folder/files and… -
Posted a reply to Sucuri on wamp server, on the site WordPress.org Forums:
Hi there, That's right, the plugin API key is for a particular URL and needs… -
Posted a reply to Malware scan blank page, on the site WordPress.org Forums:
Hi there, You should be able to check the error logs and find the cause.… -
Posted a reply to Clef + Sucuri = 404 page after login, on the site WordPress.org Forums:
Hi puregphx, I'm sorry for the trouble. I installed Clef and was able to log… -
Posted a reply to URGENT help page isn’t working, on the site WordPress.org Forums:
Hi psytanium, I'm glad I could help. Kind regards, Eve -
Posted a reply to How can I reset the sucuri folder location?, on the site WordPress.org Forums:
Hi sarumbear, By default, all the plugin data is stored in the files in that… -
Posted a reply to Reset Plugins, now getting errors, on the site WordPress.org Forums:
Hi jesahs, I'm sorry, I'm not quite sure what you mean here: "I used the… -
Posted a reply to Sucuri uninstall bug, on the site WordPress.org Forums:
Hi tclaffy, The support for the plugin is provided here on the WordPress support forum… -
Posted a reply to Sucuri Alerts Cannot Be Unchecked, on the site WordPress.org Forums:
Hi chrislyles, Please check the permissions for the /wp-content/uploads/sucuri and the settings.php file in that… -
Posted a reply to Compatible to WP 4.7.2?, on the site WordPress.org Forums:
Hi Beth, The plugin works with 4.7.2, lots of Sucuri employees are using it without… -
Posted a reply to How can I reset the sucuri folder location?, on the site WordPress.org Forums:
Hi sarumbear, Could you check the /wp-content/uploads/sucuri (new location) folder permissions? What is the value?… -
Posted a reply to How can I reset the sucuri folder location?, on the site WordPress.org Forums:
Hi sarumbear, Have you checked the permissions of the new /wp-content/uploads/sucuri folder? Is it writable?…