Profiles

Posted a reply to Causing Elementor site to load very slowly, on the site WordPress.org Forums:
Thank you for the details. We look forward to hearing from you via our private…

Posted a reply to Contact Data Encoding buffer breaks WP Rocket caching, on the site WordPress.org Forums:
Hello. We’ve figured out that contact encoding on your site works even with the “Use…

Posted a reply to Causing Elementor site to load very slowly, on the site WordPress.org Forums:
Hello jameskoussertari, Could you please open your browser's DevTools (usually by pressing F12), go to…

Posted a reply to Still Having Possible Honeypot Problems, on the site WordPress.org Forums:
You're welcome, Daniel. If you have a moment, could you please leave us some feedback?…

Posted a reply to CleanTalk, on the site WordPress.org Forums:
You're welcome. If you need help with our plugins, we are always ready to assist…

Posted a reply to Log error? How do i clear this error, on the site WordPress.org Forums:
Hello yolandas, Please click the “Synchronize with Cloud” button in the plugin settings. Refresh the…

Posted a reply to Anti Spam blocking valid clients emails, on the site WordPress.org Forums:
Hello leandrojumper, Please mark records in your Anti-Spam Log if our service made wrong decision…

Posted a reply to Login error, on the site WordPress.org Forums:
Hello Kan, Please clear the site data in your browser. You can do this as…

Posted a reply to Super Effective and great price, on the site WordPress.org Forums:
Hello jrobie23, Thank you for your review! We do our best to keep all spam…

Posted a reply to failed to create htaccess, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to Blocking Genuine Emails, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to “you sent forms too often”, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to spam purchase orders with fake email, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to The problem with the plug-in in Russia, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to Plugin not adding honeypot fields to contact form 7, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to How to CleanTalk help me sign spam comments with link of external sites inside, on the site WordPress.org Forums:
We're always happy to help. If you have a moment, could you please leave us…

Posted a reply to Cleantalk Security Error, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to The problem with the plug-in in Russia, on the site WordPress.org Forums:
Hello. The servers should be available at this time.

Posted a reply to Legitimate comments not showing in the frontend and the backend, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to Plugin not adding honeypot fields to contact form 7, on the site WordPress.org Forums:
We have fixed the honeypot issue in CF7. The fixes are included in the fix…

Posted a reply to Cleantalk plugin does not work, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to cannot connect unknown error, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to Error occurred while checking account status curl…., on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to How to CleanTalk help me sign spam comments with link of external sites inside, on the site WordPress.org Forums:
Thank you for your reply. Unfortunately, this issue cannot be resolved through the plugin settings.…

Posted a reply to How to CleanTalk help me sign spam comments with link of external sites inside, on the site WordPress.org Forums:
Hello F.Z., We need to look at the requests from your site. Could you tell…

Posted a reply to The problem with the plug-in in Russia, on the site WordPress.org Forums:
Hello max116rus, We will review all the information on our end and get back to…

Posted a reply to False positives WooCommerce orders, on the site WordPress.org Forums:
Thank you for your reply. We need additional details about your website. Please contact us…

Posted a reply to False positives WooCommerce orders, on the site WordPress.org Forums:
Hello mikacns, We need to look at the requests from your site to understand what…

Posted a reply to Amazing, on the site WordPress.org Forums:
Hello msdpco. Thank you for your review. I hope spam won't bother you again at…

Posted a reply to Database error, on the site WordPress.org Forums:
Hello lgmohdez, You closed the topic. Do you still need our help? If so, we…

Posted a reply to Spam offer with pluggin “Name Your Price: Make Your Own Offer for WooCommerce”, on the site WordPress.org Forums:
We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to invalid key licence until 2028, on the site WordPress.org Forums:
You're welcome, Karin. We're always happy to help. If you have a moment, could you…

Posted a reply to Notification Error, on the site WordPress.org Forums:
Hello dgmaximiliano, Please click the "Sync with the Cloud" button in the plugin settings, wait…

Posted a reply to invalid key licence until 2028, on the site WordPress.org Forums:
I've pointed out in the screenshot where the "Sync with the Cloud" button should be.…

Posted a reply to invalid key licence until 2028, on the site WordPress.org Forums:
Hello kathyjh, Do you have the option to click the "Sync with the Cloud" button…

Posted a reply to Need Help Granting Access, on the site WordPress.org Forums:
Hello adamrcohen, Unfortunately, automatic account creation isn't working right now. I've passed this information on…

Posted a reply to Unable to delete users, on the site WordPress.org Forums:
We have received your confirmation. It is now possible to remove users who have been…

Posted a reply to I need to delete a website, on the site WordPress.org Forums:
Hello bernicembutler, This guide will help you delete the website: https://cleantalk.org/help/add-website#inactive_site. If you have any…

Posted a reply to Version 6.75 Breaking WP Job Manager Resume Manager Form Submissions, on the site WordPress.org Forums:
Thank you for your reply. In the meantime, you can also install the previous version…

Posted a reply to Unable to delete users, on the site WordPress.org Forums:
Hello camna, We need additional details about your website. Please contact us via our private…

Posted a reply to Block Directory browsing, on the site WordPress.org Forums:
You're welcome. Thank you for choosing CleanTalk. We will be pleased if you share your…

Posted a reply to Unable to Log Into Our Account, on the site WordPress.org Forums:
Thank you, Anna. We received your emails and replied to both of them. It’s likely…

Posted a reply to Encrypted email address stays encrypted in Outlook, on the site WordPress.org Forums:
Hello jddpacific, We will review your case and get back to you within 3 business…

Posted a reply to Block this user agent, on the site WordPress.org Forums:
Hello earl_d, As we mentioned in another topic, it is possible to block user agents…