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ecalley

  • Member Since: October 28th, 2011
  • iThemes
  • @ecalley on WordPress.org and Slack
  • Find me on:

  • Posted a reply to It freeze at 68%, on the site WordPress.org Forums:
    I'm glad you were able to get it working! Let us know if we can…

    4 days ago

  • Posted a reply to Will not upload featured image, on the site WordPress.org Forums:
    Hi, Unfortunately, there are thousands of plugins available for WordPress. We cannot always guarantee that…

    2 months ago

  • Posted a reply to Will not upload featured image, on the site WordPress.org Forums:
    Hi, Have you tried testing for a plugin conflict? To do so, you'd deactivate all…

    2 months ago

  • Posted a reply to Missing buy now and add to cart buttons after update, on the site WordPress.org Forums:
    Hi, Is this the post you were referring to? https://wordpress.org/support/topic/our-product-buy-now-and-add-to-cart-buttons-have-disappeared/ If so, that one ended…

    2 months ago

  • Posted a reply to Illegal string offset warning, on the site WordPress.org Forums:
    Hi Barry, Thanks for the feedback; I've passed this along to the appropriate people. In…

    3 months ago

  • Posted a reply to Trying to do arithmetic with non-numeric value, on the site WordPress.org Forums:
    Hi Barry, Thanks for the feedback; I've passed this along to the appropriate people. In…

    3 months ago

  • Posted a reply to Does the Digital Downloads product support Google Drive?, on the site WordPress.org Forums:
    Hi, Unfortunately, you can't use Google Drive for your download file in Exchange. If you…

    5 months ago

  • Posted a reply to Multiple Product pages, on the site WordPress.org Forums:
    Hi reevest1, Probably the simplest way to do this would be to add categories to…

    7 months ago

  • Posted a reply to Product Page not showing at all, on the site WordPress.org Forums:
    Hi Ryan, Can you send me admin login credentials so I can take a look…

    8 months ago

  • Posted a reply to Product Page not showing at all, on the site WordPress.org Forums:
    Hi ryanklass, When I look at your product page, I'm not seeing a content area…

    8 months ago

  • Posted a reply to iThemes exchange and membership Fatal PHP Error, on the site WordPress.org Forums:
    Hi Grant, This has been corrected now on both your staging and live site. Can…

    8 months ago

  • Posted a reply to iThemes exchange and membership Fatal PHP Error, on the site WordPress.org Forums:
    Hi Grant, Do the credentials you provide me with previously still work on your site?…

    8 months ago

  • Posted a reply to Why is it force registration?, on the site WordPress.org Forums:
    Hi, Would you be willing to send me FTP and site credentials so we can…

    9 months ago

  • Posted a reply to Why is it force registration?, on the site WordPress.org Forums:
    Hi, Unfortunately, while we try to make sure Exchange is compatible with as many plugins…

    9 months ago

  • Posted a reply to Why is it force registration?, on the site WordPress.org Forums:
    Hi keeperbay, Can you go into Exchange > Add-ons and check to ensure the Guest…

    9 months ago

  • Posted a reply to Disable Extended Description?, on the site WordPress.org Forums:
    Hi keeperbay, To remove the Extended Description, you would need to edit your template file.…

    9 months ago

  • Posted a reply to Fatal Error – Shopping Cart -iThemes Exchange, on the site WordPress.org Forums:
    Hi David, Would it be possible for you to send me credentials for your host?…

    9 months ago

  • Posted a reply to Fatal Error – Shopping Cart -iThemes Exchange, on the site WordPress.org Forums:
    Hi David, This code will clear all the sessions in the database. So it will…

    9 months ago

  • Posted a reply to Fatal Error – Shopping Cart -iThemes Exchange, on the site WordPress.org Forums:
    Hi David, Sorry for the confusion. You can purge all the cart contents using it_exchange_db_delete_all_sessions()…

    9 months ago

  • Posted a reply to Fatal Error – Shopping Cart -iThemes Exchange, on the site WordPress.org Forums:
    Hi David, Can you also drop both the user meta and the sessions in wp_options…

    9 months ago

  • Posted a reply to Fatal Error – Shopping Cart -iThemes Exchange, on the site WordPress.org Forums:
    Hi David, I certainly understand your trepidation. You can just remove the data, you don't…

    10 months ago

  • Posted a reply to Fatal Error – Shopping Cart -iThemes Exchange, on the site WordPress.org Forums:
    Hi, The latest version of Exchange is 1.36.1. Is there a specific reason you haven't…

    10 months ago

  • Posted a reply to reccuring payment, on the site WordPress.org Forums:
    Hi thiantpro, In Exchange > Settings > Pages, you can disable the Exchange Profile page.…

    11 months ago

  • Posted a reply to Store link failing, on the site WordPress.org Forums:
    Hi Nick, This error is most likely due to your Apache setup, not Exchange itself.…

    11 months ago

  • Posted a reply to Product Categories Don’t Display, on the site WordPress.org Forums:
    Hi topherjamesknoll, This is a feature request which you can vote for on the Exchange…

    11 months ago

  • Posted a reply to Product Categories Don’t Display, on the site WordPress.org Forums:
    Hi topherjamesknoll, There isn't a way just to add Product Category links onto your pages.…

    11 months ago

  • Posted a reply to Reset the settings, on the site WordPress.org Forums:
    Hi Nyx, By default, the Guest Checkout add-on is disabled. When you do enable it,…

    1 year ago

  • Posted a reply to Reset the settings, on the site WordPress.org Forums:
    Hi Nyx1961, To adjust the settings of the Guest Checkout add-on, you just need to…

    1 year ago

  • Posted a reply to Bug in register api, on the site WordPress.org Forums:
    Hi Michal, I've passed this along to the developers for them to look into for…

    1 year ago

  • Posted a reply to Alipay and Wechat payment gate way, on the site WordPress.org Forums:
    Hi Czarek, We do not currently have add-ons for the Wechat or Alipay payment gateways.…

    1 year ago

  • Posted a reply to Our Product Buy Now and Add to Cart buttons have disappeared, on the site WordPress.org Forums:
    This issue has been resolved off the forum - was due to a theme conflict.…

    1 year ago

  • Posted a reply to Our Product Buy Now and Add to Cart buttons have disappeared, on the site WordPress.org Forums:
    Hi Jeff, Glad you got the store page back up. Do you have any caching…

    1 year ago