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ecalley

  • Member Since: October 28th, 2011
  • iThemes
  • @ecalley on WordPress.org and Slack
  • Find me on:

  • Posted a reply to Product Page not showing at all, on the site WordPress.org Forums:
    Hi Ryan, Can you send me admin login credentials so I can take a look…

    4 weeks ago

  • Posted a reply to Product Page not showing at all, on the site WordPress.org Forums:
    Hi ryanklass, When I look at your product page, I'm not seeing a content area…

    4 weeks ago

  • Posted a reply to iThemes exchange and membership Fatal PHP Error, on the site WordPress.org Forums:
    Hi Grant, This has been corrected now on both your staging and live site. Can…

    4 weeks ago

  • Posted a reply to iThemes exchange and membership Fatal PHP Error, on the site WordPress.org Forums:
    Hi Grant, Do the credentials you provide me with previously still work on your site?…

    1 month ago

  • Posted a reply to Why is it force registration?, on the site WordPress.org Forums:
    Hi, Would you be willing to send me FTP and site credentials so we can…

    2 months ago

  • Posted a reply to Why is it force registration?, on the site WordPress.org Forums:
    Hi, Unfortunately, while we try to make sure Exchange is compatible with as many plugins…

    2 months ago

  • Posted a reply to Why is it force registration?, on the site WordPress.org Forums:
    Hi keeperbay, Can you go into Exchange > Add-ons and check to ensure the Guest…

    2 months ago

  • Posted a reply to Disable Extended Description?, on the site WordPress.org Forums:
    Hi keeperbay, To remove the Extended Description, you would need to edit your template file.…

    2 months ago

  • Posted a reply to Fatal Error – Shopping Cart -iThemes Exchange, on the site WordPress.org Forums:
    Hi David, Would it be possible for you to send me credentials for your host?…

    2 months ago

  • Posted a reply to Fatal Error – Shopping Cart -iThemes Exchange, on the site WordPress.org Forums:
    Hi David, This code will clear all the sessions in the database. So it will…

    2 months ago

  • Posted a reply to Fatal Error – Shopping Cart -iThemes Exchange, on the site WordPress.org Forums:
    Hi David, Sorry for the confusion. You can purge all the cart contents using it_exchange_db_delete_all_sessions()…

    2 months ago

  • Posted a reply to Fatal Error – Shopping Cart -iThemes Exchange, on the site WordPress.org Forums:
    Hi David, Can you also drop both the user meta and the sessions in wp_options…

    3 months ago

  • Posted a reply to Fatal Error – Shopping Cart -iThemes Exchange, on the site WordPress.org Forums:
    Hi David, I certainly understand your trepidation. You can just remove the data, you don't…

    3 months ago

  • Posted a reply to Fatal Error – Shopping Cart -iThemes Exchange, on the site WordPress.org Forums:
    Hi, The latest version of Exchange is 1.36.1. Is there a specific reason you haven't…

    3 months ago

  • Posted a reply to reccuring payment, on the site WordPress.org Forums:
    Hi thiantpro, In Exchange > Settings > Pages, you can disable the Exchange Profile page.…

    4 months ago

  • Posted a reply to Store link failing, on the site WordPress.org Forums:
    Hi Nick, This error is most likely due to your Apache setup, not Exchange itself.…

    4 months ago

  • Posted a reply to Product Categories Don’t Display, on the site WordPress.org Forums:
    Hi topherjamesknoll, This is a feature request which you can vote for on the Exchange…

    5 months ago

  • Posted a reply to Product Categories Don’t Display, on the site WordPress.org Forums:
    Hi topherjamesknoll, There isn't a way just to add Product Category links onto your pages.…

    5 months ago

  • Posted a reply to Reset the settings, on the site WordPress.org Forums:
    Hi Nyx, By default, the Guest Checkout add-on is disabled. When you do enable it,…

    5 months ago

  • Posted a reply to Reset the settings, on the site WordPress.org Forums:
    Hi Nyx1961, To adjust the settings of the Guest Checkout add-on, you just need to…

    6 months ago

  • Posted a reply to Bug in register api, on the site WordPress.org Forums:
    Hi Michal, I've passed this along to the developers for them to look into for…

    6 months ago

  • Posted a reply to Alipay and Wechat payment gate way, on the site WordPress.org Forums:
    Hi Czarek, We do not currently have add-ons for the Wechat or Alipay payment gateways.…

    6 months ago

  • Posted a reply to Our Product Buy Now and Add to Cart buttons have disappeared, on the site WordPress.org Forums:
    This issue has been resolved off the forum - was due to a theme conflict.…

    7 months ago

  • Posted a reply to Our Product Buy Now and Add to Cart buttons have disappeared, on the site WordPress.org Forums:
    Hi Jeff, Glad you got the store page back up. Do you have any caching…

    7 months ago

  • Posted a reply to Errors on a store page, on the site WordPress Support Forums:
    I'm so glad to hear that, millwark! I'm going to go ahead and mark this…

    7 months ago

  • Posted a reply to Errors on a store page, on the site WordPress Support Forums:
    Hi millwark, I just wanted to let you know that we just released version 1.35.10…

    7 months ago

  • Posted a reply to Buy button dissapeared, on the site WordPress Support Forums:
    Hi Guys, I just wanted to let you know that we just released version 1.35.10…

    7 months ago

  • Posted a reply to Errors on a store page, on the site WordPress Support Forums:
    Hi millwark, Thanks for that information; I will pass it along to the developer. Unfortunately,…

    7 months ago

  • Posted a reply to Errors on a store page, on the site WordPress Support Forums:
    Hi millwark, We are still currently working to resolve this issue. We believe that the…

    8 months ago

  • Posted a reply to Errors on a store page, on the site WordPress Support Forums:
    Hi millwark, Thanks for the information! The developer and I are looking into this issue…

    8 months ago

  • Posted a reply to Buy button dissapeared, on the site WordPress Support Forums:
    Hi guys, @greyloud - I'm glad that worked for you! @estreitta - Resetting your permalinks…

    8 months ago

  • Posted a reply to Buy button dissapeared, on the site WordPress Support Forums:
    Hi estreitta, Try going to Settings > Permalinks in your dashboard and re-saving your permalinks.…

    8 months ago

  • Posted a reply to Buy button dissapeared, on the site WordPress Support Forums:
    Hi Guys, With the latest update, an issue with the Super Widget has cropped up.…

    8 months ago

  • Posted a reply to Can we have different emails for different product types?, on the site WordPress Support Forums:
    Hi Todd, Unfortunately, there isn't currently an option to have separate email receipts for different…

    10 months ago

  • Posted a reply to Streaming video, i.e. restricting access to content to just a purchaser, on the site WordPress Support Forums:
    Hi iamlmh, A customer will only have access to the products they purchased, no matter…

    12 months ago

  • Posted a reply to Streaming video, i.e. restricting access to content to just a purchaser, on the site WordPress Support Forums:
    Hi iamlmh All products, no matter the type, are open to purchasing by anyone who…

    1 year ago

  • Posted a reply to Exchange emails sometime have blank fields, on the site WordPress Support Forums:
    Hi Todd, Thanks, I got the emails and I'm taking a look. One more thing.…

    1 year ago

  • Posted a reply to Store page and prduct page image issues, on the site WordPress Support Forums:
    Hi , Your featured image area is 513px wide, but your image is only 125px…

    1 year ago

  • Posted a reply to Streaming video, i.e. restricting access to content to just a purchaser, on the site WordPress Support Forums:
    Hi iamlmh, I'm not sure I understand your question. You can restrict multiple items to…

    1 year ago

  • Posted a reply to Exchange emails sometime have blank fields, on the site WordPress Support Forums:
    Hi Todd, Can you forward me the emails that don't have the proper information in…

    1 year ago

  • Posted a reply to Member Category Filter, on the site WordPress Support Forums:
    Hi billOne, Can you please create a ticket for this over at http://ithemes.com/support. We can…

    1 year ago

  • Posted a reply to Is there a way to receive a unique identifier from a purchase, on the site WordPress Support Forums:
    Hi Jeff, That is the function (already in Exchange) that your developer will use to…

    1 year ago

  • Posted a reply to Is there a way to receive a unique identifier from a purchase, on the site WordPress Support Forums:
    Hi Jeff, The function I'd recommend to get you started is it_exchange_get_transaction_hash(). As for the…

    1 year ago

  • Posted a reply to Is there a way to receive a unique identifier from a purchase, on the site WordPress Support Forums:
    Hi Jeff, There's not a way to do this out of the box in Exchange.…

    1 year ago

  • Posted a reply to Is there a way to receive a unique identifier from a purchase, on the site WordPress Support Forums:
    Hi Jeff, If you go into Exchange > Payments, you will see all of the…

    1 year ago

  • Posted a reply to Version 1.32 update breaks wp_editor use on frontend., on the site WordPress Support Forums:
    Hi Yael, We've actually already released this update. Make sure you're running the latest version…

    1 year ago

  • Posted a reply to Misplaced Coma in Order Table, on the site WordPress Support Forums:
    Hi Jose, I just took a look at your site and it looks like the…

    1 year ago

  • Posted a reply to [resolved] Shipping options buggy, on the site WordPress Support Forums:
    Hi Jose, It looks like you marked this ticket as resolved. I just wanted to…

    1 year ago

  • Posted a reply to Misplaced Coma in Order Table, on the site WordPress Support Forums:
    Hi Jose, Can you please (always :)) provide us with the URL where this is…

    1 year ago

  • Posted a reply to Version 1.32 update breaks wp_editor use on frontend., on the site WordPress Support Forums:
    Hi Justin, We have a fix for this ready in the next release of Exchange.…

    1 year ago