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ecalley

Profile picture of ecalley
  • Member Since: October 28th, 2011
  • iThemes
  • @ecalley on WordPress.org and Slack
  • Find me on:

  • Posted a reply to "Errors on a store page", on the site WordPress Support Forums:
    Hi millwark, Thanks for that information; I will pass it along to the developer. Unfortunately,…

    5 days ago

  • Posted a reply to "Errors on a store page", on the site WordPress Support Forums:
    Hi millwark, We are still currently working to resolve this issue. We believe that the…

    2 weeks ago

  • Posted a reply to "Errors on a store page", on the site WordPress Support Forums:
    Hi millwark, Thanks for the information! The developer and I are looking into this issue…

    2 weeks ago

  • Posted a reply to "Buy button dissapeared", on the site WordPress Support Forums:
    Hi guys, @greyloud - I'm glad that worked for you! @estreitta - Resetting your permalinks…

    2 weeks ago

  • Posted a reply to "Buy button dissapeared", on the site WordPress Support Forums:
    Hi estreitta, Try going to Settings > Permalinks in your dashboard and re-saving your permalinks.…

    2 weeks ago

  • Posted a reply to "Buy button dissapeared", on the site WordPress Support Forums:
    Hi Guys, With the latest update, an issue with the Super Widget has cropped up.…

    3 weeks ago

  • Posted a reply to "Can we have different emails for different product types?", on the site WordPress Support Forums:
    Hi Todd, Unfortunately, there isn't currently an option to have separate email receipts for different…

    3 months ago

  • Posted a reply to "Streaming video, i.e. restricting access to content to just a purchaser", on the site WordPress Support Forums:
    Hi iamlmh, A customer will only have access to the products they purchased, no matter…

    5 months ago

  • Posted a reply to "Streaming video, i.e. restricting access to content to just a purchaser", on the site WordPress Support Forums:
    Hi iamlmh All products, no matter the type, are open to purchasing by anyone who…

    5 months ago

  • Posted a reply to "Exchange emails sometime have blank fields", on the site WordPress Support Forums:
    Hi Todd, Thanks, I got the emails and I'm taking a look. One more thing.…

    5 months ago

  • Posted a reply to "Store page and prduct page image issues", on the site WordPress Support Forums:
    Hi , Your featured image area is 513px wide, but your image is only 125px…

    5 months ago

  • Posted a reply to "Streaming video, i.e. restricting access to content to just a purchaser", on the site WordPress Support Forums:
    Hi iamlmh, I'm not sure I understand your question. You can restrict multiple items to…

    5 months ago

  • Posted a reply to "Exchange emails sometime have blank fields", on the site WordPress Support Forums:
    Hi Todd, Can you forward me the emails that don't have the proper information in…

    5 months ago

  • Posted a reply to "Member Category Filter", on the site WordPress Support Forums:
    Hi billOne, Can you please create a ticket for this over at http://ithemes.com/support. We can…

    7 months ago

  • Posted a reply to "Is there a way to receive a unique identifier from a purchase", on the site WordPress Support Forums:
    Hi Jeff, That is the function (already in Exchange) that your developer will use to…

    7 months ago

  • Posted a reply to "Is there a way to receive a unique identifier from a purchase", on the site WordPress Support Forums:
    Hi Jeff, The function I'd recommend to get you started is it_exchange_get_transaction_hash(). As for the…

    7 months ago

  • Posted a reply to "Is there a way to receive a unique identifier from a purchase", on the site WordPress Support Forums:
    Hi Jeff, There's not a way to do this out of the box in Exchange.…

    7 months ago

  • Posted a reply to "Is there a way to receive a unique identifier from a purchase", on the site WordPress Support Forums:
    Hi Jeff, If you go into Exchange > Payments, you will see all of the…

    7 months ago

  • Posted a reply to "Version 1.32 update breaks wp_editor use on frontend.", on the site WordPress Support Forums:
    Hi Yael, We've actually already released this update. Make sure you're running the latest version…

    8 months ago

  • Posted a reply to "Misplaced Coma in Order Table", on the site WordPress Support Forums:
    Hi Jose, I just took a look at your site and it looks like the…

    8 months ago

  • Posted a reply to "[resolved] Shipping options buggy", on the site WordPress Support Forums:
    Hi Jose, It looks like you marked this ticket as resolved. I just wanted to…

    8 months ago

  • Posted a reply to "Misplaced Coma in Order Table", on the site WordPress Support Forums:
    Hi Jose, Can you please (always :)) provide us with the URL where this is…

    8 months ago

  • Posted a reply to "Version 1.32 update breaks wp_editor use on frontend.", on the site WordPress Support Forums:
    Hi Justin, We have a fix for this ready in the next release of Exchange.…

    8 months ago

  • Posted a reply to "Products Disappeared from Website Store", on the site WordPress Support Forums:
    Hi Jeff, There are a number of things that could have caused that, such as…

    9 months ago

  • Posted a reply to "Can a Subcatetory Dropdown List be Created for a Main Product", on the site WordPress Support Forums:
    Hi Jeff, There is a Product Categories add-on in Exchange which allows you to add…

    9 months ago

  • Posted a reply to "Products Disappeared from Website Store", on the site WordPress Support Forums:
    Hi Jeff, Have you tried resetting your permalinks? You don't need to change anything, just…

    9 months ago

  • Posted a reply to "Streaming video, i.e. restricting access to content to just a purchaser", on the site WordPress Support Forums:
    Hi Todd, To restrict content to only customers who have purchased, you would need to…

    9 months ago

  • Posted a reply to "Store Page Won't Post", on the site WordPress Support Forums:
    Hi stjeju03, Can you try testing for a plugin conflict? To do so, you'd deactivate…

    10 months ago

  • Posted a reply to "Category Filters", on the site WordPress Support Forums:
    Hi Winework, There isn't any sort of built-in feature to do this, but there is…

    11 months ago

  • Posted a reply to "Products per page in Exchange", on the site WordPress Support Forums:
    Hi Winework, There's not currently an option in Exchange to control the number of items…

    11 months ago

  • Posted a reply to "Recommended Theme", on the site WordPress Support Forums:
    Hi alorrinda, There isn't a specific them that you need to use with Exchange. For…

    1 year ago

  • Posted a reply to "Unable to install iThemes Exchage plugin", on the site WordPress Support Forums:
    Hi GK, The "The file already exists" error usually means that the plugin has already…

    1 year ago

  • Posted a reply to "How to get "buy it now" button close to my product?", on the site WordPress Support Forums:
    Hi irina.space, Welcome to Exchange! You don't actually need to do anything for the Buy…

    1 year ago

  • Posted a reply to "How to fix a typo in Exchange?", on the site WordPress Support Forums:
    Hi toddneufeld, Good catch! I'll be sure to get this addressed as soon as possible!…

    1 year ago

  • Posted a reply to "Translation of Exchange plugin (and Membership addon) in french", on the site WordPress Support Forums:
    Hi jihes, We do not currently have a French translation of Exchange. We have both…

    1 year ago

  • Posted a reply to "exchange ecommerce plugin not working on IE", on the site WordPress Support Forums:
    Hi supunjd, I apologize for the delayed response. For some reason, I don't seem to…

    1 year ago

  • Posted a reply to "Compatible Themes", on the site WordPress Support Forums:
    Hi sweetmelody, We haven't specifically tested Exchange with Divi themes, but we do our best…

    1 year ago

  • Posted a reply to "Pro pack Add on a disappointment - And issues with host", on the site WordPress Support Forums:
    Hi Kate and Ciaran, It looks like there was a ticket in our support system…

    1 year ago

  • Posted a reply to "Cannot use Stripe", on the site WordPress Support Forums:
    Hi rodpascoe, Can you please (always :)) provide us with the URL where this is…

    2 years ago

  • Posted a reply to "error upload product image", on the site WordPress Support Forums:
    Hi all about kane, Can you provide us with the URL where this is happening…

    2 years ago

  • Posted a reply to "How to change the permissions", on the site WordPress Support Forums:
    Hi zunzun1, I'm not sure how this question relates to Exchange? If you can be…

    2 years ago

  • Posted a reply to "Bad", on the site WordPress Support Forums:
    Hi teyri, I'm sorry I didn't respond earlier; I usually receive notifications any time a…

    2 years ago

  • Posted a reply to "Mobile Payments Reporting", on the site WordPress Support Forums:
    Hey Mizagorn, I'm sorry I misunderstood your question! Exchange does not currently have that type…

    2 years ago

  • Posted a reply to "Custom Profile Power", on the site WordPress Support Forums:
    Hi amandriguez3, Exchange uses the WordPress user to create customers. A customer can access their…

    2 years ago

  • Posted a reply to "Mobile Payments Reporting", on the site WordPress Support Forums:
    Hi Mizagorn, Using Stripe, the customer will be taken to checkout.stripe.com which opens in a…

    2 years ago

  • Posted a reply to "email confirmation", on the site WordPress Support Forums:
    Hi lizzym, Did you check to make sure that the email didn't go into your…

    2 years ago

  • Posted a reply to "Unsetting Super Widget?", on the site WordPress Support Forums:
    Hi dingo_bastard, There is a filter in Exchange that you can use to disable the…

    2 years ago

  • Posted a reply to "Selling downloads with larger file sizes >250mb", on the site WordPress Support Forums:
    Hi empathviews, I'm not very familiar with Sendspace, but I did test it briefly to…

    2 years ago

  • Posted a reply to "Won't let me change the Page Type", on the site WordPress Support Forums:
    Hi Tessa, Did you see my reply to your original post? https://ithemes.com/forum/topic/65412-cant-change-page-type-please-make-sure-all-your-page-slugs-are-unique/#entry275615 Thanks, Elise

    2 years ago

  • Posted a reply to "Limit shipping to one country", on the site WordPress Support Forums:
    Hi Peter, This isn't currently an option in Exchange. It is a feature request which…

    2 years ago