David - Smash Balloon Support Staff
@dwyffels on WordPress.org
- Member Since: February 2nd, 2015
- Location: USA
- Website: smashballoon.com
- Job Title: Tech Support
- Employer: Smash Balloon
Contribution History
David - Smash Balloon Support Staff’s badges:- Plugin Developer
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Posted a reply to Plugin only shows up in admin mode, on the site WordPress.org Forums:
Hey Geer36, Thank you for the update and I am happy to hear you have…3 weeks ago
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Posted a reply to Few options. Completely useless plugin., on the site WordPress.org Forums:
Thanks for taking the time to leave a review – we’ll definitely take your feedback…4 weeks ago
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Posted a reply to [Smash Balloon Social Photo Feed] Clarification – access tokens, on the site WordPress.org Forums:
Hey Lalaloo, Any account ID and/or access token that is entered in the plugin settings…1 month ago
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Posted a reply to CANT SEE INSTAGRAM FEED, on the site WordPress.org Forums:
Hey Chris, Thank you for reaching out for assistance. Please send your plugin’s "System Info"…2 months ago
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Posted a reply to Error after updating and now nothing is accesssible, on the site WordPress.org Forums:
Hey Chocoopanda, Just to clarify... were you successful in deleting the Instagram-feed folder under the…4 months ago
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Posted a reply to Feeds Not working, on the site WordPress.org Forums:
Hey Salvagemind, We would be happy to look into this issue for you. However, to…4 months ago
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Posted a reply to CTA Button, on the site WordPress.org Forums:
Hey DaK888, I am just checking back with you as I have not seen a…5 months ago
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Posted a reply to Created profile page does not give the feed of the of the profile page, on the site WordPress.org Forums:
Hey Bhavin, Yes, this is correct. However, you need to "add" them to your Page…5 months ago
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Posted a reply to Created profile page does not give the feed of the of the profile page, on the site WordPress.org Forums:
Hey Bhavin, Please clarify whether you have created a Facebook Profile account (personal account) or…5 months ago
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Posted a reply to CTA Button, on the site WordPress.org Forums:
Hey DaK888, I am happy to help you with this problem. The most likely reason…5 months ago
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Posted a reply to Simples e funcional, on the site WordPress.org Forums:
Hey @cuebas, Thank you for your review and input. English Translation: "I really like this…5 months ago
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Posted a reply to No settings page, on the site WordPress.org Forums:
Hey pstidsen, Thank you for the update and I am happy to hear everything is…6 months ago
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Posted a reply to Super useful!, on the site WordPress.org Forums:
Hey Blossevans, You are most welcome. We enjoy seeing customers using the plugin to its…6 months ago
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Posted a reply to Feed only visible by logging in, on the site WordPress.org Forums:
Hey Marjolivanhaarlem, Just checking back with you to determine if clearing the cache resolved your…6 months ago
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Posted a reply to Error when trying to connect to account, on the site WordPress.org Forums:
Hey sebfck, I'm happy to hear you were able to get things sorted with a…7 months ago
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Created a topic, Compliments the other fine plugins in the Smash Balloon stable., on the site WordPress.org Forums:
As expected, the YouTube plugin from Smash Balloon has…1 year ago
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Posted a reply to “Invalid locale supplied for locale”, on the site WordPress.org Forums:
Hey homerelookingre, You are correct... "Facebook does not allow you to post wordpress content on…2 years ago
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Posted a reply to “Invalid locale supplied for locale”, on the site WordPress.org Forums:
Hey Ramzii, This error message is most likely indicating that the "locale" setting in the…2 years ago
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Posted a reply to Posts with “Send message” CTA not showing in feed, on the site WordPress.org Forums:
Hey Heggemsnes, This is a limitation by Facebook relating to certain data content due to…2 years ago
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Posted a reply to Gallery images not showing up, on the site WordPress.org Forums:
Hey Jasonpkc, To better troubleshoot the issue you describe would require you to submit a…2 years ago
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Posted a reply to CFF Extensions won’t save, on the site WordPress.org Forums:
Hey Autosoftbv, While we would certainly be happy to help get this issue resolved for…2 years ago
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Posted a reply to Emoji Size, Huge!, on the site WordPress.org Forums:
Hey Rickyp04, I am happy to hear you found the solution for your problem. Thank…2 years ago
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Posted a reply to ellipses, on the site WordPress.org Forums:
Hey deniseking2506, To answer your question... the ellipsis should expand the rest of the article/post…2 years ago
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Posted a reply to FB stopped showing posts (again), on the site WordPress.org Forums:
Hey ccraciun, Due to the sensitive nature of some of the plugin data we request…2 years ago
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Posted a reply to FB stopped showing posts (again), on the site WordPress.org Forums:
Hey Espace66, The error message does indicate the source of the issue being an expired…2 years ago
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Posted a reply to Changed FB pw, on the site WordPress.org Forums:
Hey username201701, The type of information we need from you to dig into this issue…2 years ago
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Posted a reply to Is it WPMU compatible?, on the site WordPress.org Forums:
Hey Vincent, To answer your questions... 1. Yes, all of our plugins (Custom Facebook Feed,…2 years ago
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Posted a reply to Can this plugin work without API Key?, on the site WordPress.org Forums:
Hey Vincent, Yes it can work without needing the client's API key. You can log…2 years ago
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Posted a reply to Error: Unable to display Facebook posts, on the site WordPress.org Forums:
Hey TwoGunRosie, The fact that all seven sites stopped working at the same time indicate…2 years ago
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Posted a reply to Unable to display Facebook posts, on the site WordPress.org Forums:
Hey alineheide, I received your support request with your plugin's System Info but there was…2 years ago
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Posted a reply to Has FB changed the rules again?, on the site WordPress.org Forums:
Hey LesTexas60, Thank you for letting us know you were able to resolve the issue.…2 years ago
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Posted a reply to Not working on mobile devices, on the site WordPress.org Forums:
Hey csihosting, To assist you better I would need to inspect your current plugin settings.…2 years ago
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Posted a reply to responsive in landscape mode on mobile, on the site WordPress.org Forums:
Hey elaxxl, For us to better help you it would be best if you send…2 years ago
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Posted a reply to How to make FB Public?, on the site WordPress.org Forums:
Hey LesTexas60, Sounds good and I will await further information from you. If you try…2 years ago
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Posted a reply to How to make FB Public?, on the site WordPress.org Forums:
Hey LesTexas60 Can I have you submit a support request through our support page here?…2 years ago
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Posted a reply to Error with multiple feeds (multisite), on the site WordPress.org Forums:
Hey Kotikatu, We received the request and credentials through our secure support page. I will…2 years ago
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Posted a reply to Customize Scroll Bar, on the site WordPress.org Forums:
Hey ooddles371, I think a perfect solution to your problem will be using this Custom…2 years ago
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Posted a reply to Customize Scroll Bar, on the site WordPress.org Forums:
Hey ooddles371, The scroll bar will only appear in a feed if you set a…2 years ago
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Posted a reply to Getting Error #4 but I have the latest update, on the site WordPress.org Forums:
Hey abickford, There could be a few different things going on that would cause that…2 years ago
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Posted a reply to Error with multiple feeds (multisite), on the site WordPress.org Forums:
Hey Kotikatu, I have placed three separate feeds on a test page for you and…2 years ago
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Posted a reply to Error with multiple feeds (multisite), on the site WordPress.org Forums:
Hey Tomi, Do you have the plugin installed on the main/admin site on your WordPress…2 years ago
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Posted a reply to Unable to display Facebook posts, on the site WordPress.org Forums:
Hey dejudicibus, To allow me to better inspect and test this issue and dig into…2 years ago
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Posted a reply to No events visible, on the site WordPress.org Forums:
Hey bschelst, To display your Events feed. You will need to be the administrator of…2 years ago
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Posted a reply to Access Token, on the site WordPress.org Forums:
Hey crosstherubicon, The reason your personal Profile account is not listed is because that it's…2 years ago
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Posted a reply to Access Token, on the site WordPress.org Forums:
Hey crosstherubicon, Just to clarify... when you state "my own personal page" are you referring…2 years ago
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Posted a reply to FaceBook feed shows an error, on the site WordPress.org Forums:
Hey mciac, Can I have you please submit a support request through this contact page…2 years ago
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Posted a reply to Demo of Free version?, on the site WordPress.org Forums:
You are correct. You would need an Instagram account of your own and you would…2 years ago
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Posted a reply to Demo of Free version?, on the site WordPress.org Forums:
Hey Andre, You can download the Free version from this link here. Then simply install…2 years ago
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Posted a reply to Hashtag not works anymore?, on the site WordPress.org Forums:
Hey Shina617, I would be happy to help work you through this issue but since…2 years ago
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Posted a reply to Truncated posts, on the site WordPress.org Forums:
Hey username201701, This is possible. Please go to your WordPress Dashboard - Facebook Feed -…2 years ago
Support Rep
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Smash Balloon Social Post Feed
Active Installs: 200,000+