BWU support
@duongcuong96 on WordPress.org
- Member Since: January 5th, 2016
Contribution History
BWU support’s badges:- Plugin Developer
- Translation Contributor
- Translation Editor
-
Posted a reply to Error on uploading to Dropbox, on the site WordPress.org Forums:
Hi @scr852 Please help me check the following: Did you recently change the Dropbox password?… -
Posted a reply to FTP with ipv6, on the site WordPress.org Forums:
since we haven't heard back from you, I’m going to mark it as resolved.In case… -
Posted a reply to Backwpup plugin down the site, on the site WordPress.org Forums:
since we haven't heard back from you, I’m going to mark it as resolved.In case… -
Posted a reply to tar: How to solve long file name not backed up, on the site WordPress.org Forums:
since we haven't heard back from you, I’m going to mark it as resolved.In case… -
Posted a reply to Automatic BackUp works, manual Backup fails, on the site WordPress.org Forums:
Hi @jensknolle BackWPUp relies on wp-cron so if it is not accessible, BWU will not… -
Posted a reply to Compatibility, on the site WordPress.org Forums:
@dsp64 yes we are running BWU 4.0.2 with WP 6.4.1 without issues! The PHP version… -
Posted a reply to Backup Scheduling, on the site WordPress.org Forums:
hi @ddeveny BackWPUp relies on WP cron system, so it will run depend on your… -
Posted a reply to Cannot set DB charset to utf8mb3, on the site WordPress.org Forums:
Hi @jumpinsteph, This is related to your database server, you can contact the hoster and… -
Posted a reply to Error with the last version 4.0.1 and Matomo Anlytics, on the site WordPress.org Forums:
hello guys, really sorry about the link, here is the updated one: https://www.dropbox.com/scl/fi/pbmq247n916mrcefljwpc/backwpup-4.0.1-patched.zip?rlkey=xur3hm2dz0pf9ns2wye8csq9a&dl=0 -
Posted a reply to DEPRECATED messages using BackWPup, on the site WordPress.org Forums:
@mwilding08 This issue come from Gmail SMTP I guess, so it's not caused by BWU… -
Posted a reply to Slow transfer via FTP – 150kB/s, on the site WordPress.org Forums:
@razvanfatu I never see this kind of issue before, but incase the upload getting slow… -
Posted a reply to Connexion au serveur : réponse http non prévue, on the site WordPress.org Forums:
since we haven't heard back from you, I’m going to mark it as resolved.In case… -
Posted a reply to Error with the last version 4.0.1 and Matomo Anlytics, on the site WordPress.org Forums:
cc @rubenned @rensned @jonasbreuer @jfrancke @bastiiaann24 -
Posted a reply to Error with the last version 4.0.1 and Matomo Anlytics, on the site WordPress.org Forums:
hi there, I created a temporary solution for BWU 4.0.1 here, please install this instead… -
Posted a reply to FTP with ipv6, on the site WordPress.org Forums:
Hello @byzmut Could you try with IPV4 first? is there any issue with that? Thank… -
Posted a reply to tar: How to solve long file name not backed up, on the site WordPress.org Forums:
Hi @j1wp Could I ask did you try to split the large backup job into… -
Posted a reply to Working Directories Not Writable, on the site WordPress.org Forums:
Hi @lambje thank you for the report, I think this is not related to BackWPUp… -
Posted a reply to Backup files problem, on the site WordPress.org Forums:
since this has not been responded to in a while, I’m going to mark it… -
Posted a reply to Can’t run any kind of backup on GoDaddy, on the site WordPress.org Forums:
since this has not been responded to in a while, I’m going to mark it… -
Posted a reply to Backup files not readable, on the site WordPress.org Forums:
Hi @intrepider It means that these files are unreadable so BackWPUp can't add them to… -
Posted a reply to DEPRECATED messages using BackWPup, on the site WordPress.org Forums:
@mwilding08 Could you please give us the server information by going to BackWpUp -> Settings… -
Posted a reply to Backwpup plugin down the site, on the site WordPress.org Forums:
Hello @ikomet Sorry about the issue you got, do you have any error log so… -
Posted a reply to Bucket does not exist error for Amazon S3, on the site WordPress.org Forums:
@toddheitner Could you please make sure that BWU has enough permission to backup to AWS… -
Posted a reply to Backup completes long after curl exits, on the site WordPress.org Forums:
@maiden_taiwan I think you can try with WP CLI, so basically you can run like… -
Posted a reply to Backup Directory URL can’t start with a slash, on the site WordPress.org Forums:
Hi @christiangoyippi, I have reported the team about that, but i'm not sure if this… -
Posted a reply to Email notification when retry is successful, on the site WordPress.org Forums:
Hi @cookda Since the backup file already got uploaded successfully to the backup destination, it's… -
Posted a reply to Connexion au serveur : réponse http non prévue, on the site WordPress.org Forums:
Hi @chriswan Could you give me the latest error log in BackWPUp -> Logs or… -
Posted a reply to Critical error after Update, on the site WordPress.org Forums:
Hi @winock sorry to hear that, I think the issue may related to library conflict.… -
Posted a reply to FTP Backup not possible, on the site WordPress.org Forums:
hi, please help us try this, add the code to your theme functions.php file add_filter(… -
Posted a reply to Unable to obtain automatic backups, on the site WordPress.org Forums:
@sekiguchi happy to hear that! If you find BackWPUp useful, we would appreciate it if… -
Posted a reply to update the GuzzleHTTP library, on the site WordPress.org Forums:
hi Angelo, thank you for reporting, this is a know plugin conflict issue and we… -
Posted a reply to Unable to obtain automatic backups, on the site WordPress.org Forums:
Hi @sekiguchi So I think there is something wrong with your cron system, you can… -
Posted a reply to Can’t run any kind of backup on GoDaddy, on the site WordPress.org Forums:
Hi @guyinpv I think the reason is that you are running under Varnish cache, please… -
Posted a reply to Fatal error in Windows environments, on the site WordPress.org Forums:
Hello @eusebiuoprinoiu I already reported this to our devs team, in the mean time, maybe… -
Posted a reply to File not readable, on the site WordPress.org Forums:
@ayshalouisestyle Please no worry about the warning, it just tell that the file is not… -
Posted a reply to Pro support, on the site WordPress.org Forums:
Hello @ravolar Please email us your support request at support@backwpup.com Thank you so much! -
Posted a reply to BackWPup error in compressing files, on the site WordPress.org Forums:
the limitation comes from the hosting, not from the plugin, BWU dont have a limit… -
Posted a reply to WebDAV?, on the site WordPress.org Forums:
@saschinger Sorry currently we dont have plan for WebDAV support yet, but will let you… -
Posted a reply to Error with the last version 4.0.1 and Matomo Anlytics, on the site WordPress.org Forums:
we aware of the plugin conflict issue and currently working on a solution, in the… -
Posted a reply to BackWPup error in compressing files, on the site WordPress.org Forums:
@33singes I would suggest you split the big backup job into smaller ones, for example,… -
Posted a reply to Backup files problem, on the site WordPress.org Forums:
Hi @trustring Please try you split the big backup job into smaller ones then, i… -
Posted a reply to Missing cron events > actions, on the site WordPress.org Forums:
Happy to know that it working now but just in case the issue happens again,… -
Posted a reply to Error when trying to delete this plugin, on the site WordPress.org Forums:
Hello @gt2192c this actually not related to BackWPUp but rather than your WordPress configuration, in… -
Posted a reply to Missing cron events > actions, on the site WordPress.org Forums:
@jasperdemann Something is wrong with your WordPress Cron system, so the backup job got scheduled… -
Posted a reply to Fatal error with S3 Google storage setting up, on the site WordPress.org Forums:
Hi @woofan Maybe there is a plugin conflict, please try installing https://wordpress.org/plugins/health-check/, active troubleshooting mode… -
Posted a reply to How does the plugin create the backups? I’m seeing replacing zip files…, on the site WordPress.org Forums:
hi @ellmanncreative so I think you can split the big backup job into smaller ones… -
Posted a reply to How to get back to configuration details, on the site WordPress.org Forums:
since we haven't heard back from you, I’m going to mark it as resolved.In case… -
Posted a reply to backwpup stopped working, on the site WordPress.org Forums:
since we haven't heard back from you, I’m going to mark it as resolved.In case… -
Posted a reply to Call to undefined function GuzzleHttp\\choose_handler(), on the site WordPress.org Forums:
hello @pstretch this is a know issue which we are working on, will update you… -
Posted a reply to FTP Backup not possible, on the site WordPress.org Forums:
@shax13 Could you please try with a difference FTP server? is this work? In case…
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