BWU support
@duongcuong96 on WordPress.org
- Member Since: January 5th, 2016
Contribution History
BWU support’s badges:- Plugin Developer
- Translation Contributor
- Translation Editor
-
Posted a reply to No download possible, on the site WordPress.org Forums:
@joloshop Did you got the issue resloved? is the admin.html file downloaded only when you… -
Posted a reply to Bucket does not exist error for Amazon S3, on the site WordPress.org Forums:
@toddheitner did you tried the same settings but in difference enviroment? like in your local… -
Posted a reply to BackWPUp 4.0.4 – ERROR: Cannot transfer backup to S3! (0), on the site WordPress.org Forums:
@michaelfnb Glad that it's working for you :),In case you have any questions or issues… -
Posted a reply to BackWPUp 4.0.4 – ERROR: Cannot transfer backup to S3! (0), on the site WordPress.org Forums:
hi @michaelfnb, Apologize for that, please help me try this link instead: https://file.io/Tbr4tUkd1l17 Thank you! -
Posted a reply to BackWPUp 4.0.4 – ERROR: Cannot transfer backup to S3! (0), on the site WordPress.org Forums:
Hi @michaelfnb could you please help me try this version? https://tmpfiles.org/dl/4932864/backwpup.4.0.4-s3.zip thank you so much! -
Posted a reply to A file with unknown purpose is created., on the site WordPress.org Forums:
Hi @okd-t, those unknown extensions will be automatically removed after the backup is completed. In… -
Posted a reply to BackWPup Error: Signal “SIGHUP”, on the site WordPress.org Forums:
@techsupportkirstismith, SIGTERM means the server sends a termination signal to the backup process, asking it… -
Posted a reply to Save Backups outside document root, on the site WordPress.org Forums:
Hi @wpingo, Thanks. The current version, as you already know, is due to the security… -
Posted a reply to Multi-site – WARNING: Job restarts due to inactivity for more than 5 minutes, on the site WordPress.org Forums:
Hi @lcwlt i see the issue was marked as resloved, did you already fixed this?… -
Posted a reply to BackWPup Error: Signal “SIGHUP”, on the site WordPress.org Forums:
@techsupportkirstismith, I would suggest that you split the big backup job into smaller ones. For… -
Posted a reply to Delete a job, on the site WordPress.org Forums:
Hi @mbesch That super strange, did you try to uninstall the plugin to clear all… -
Posted a reply to BackWPup Error: Signal “SIGHUP”, on the site WordPress.org Forums:
@techsupportkirstismith please try switching to Tar instead of Zip and run the job again, Tar… -
Posted a reply to Double backup with Dropbox, on the site WordPress.org Forums:
Hi @fitnsexy, i think something is wrong with the WP-Cron on your site, maybe try… -
Posted a reply to Error with database Backup – Memory Limit, on the site WordPress.org Forums:
can you help me exclude all unrelated to WordPress folders, these folders? In backup WordPress… -
Posted a reply to Backups still not completing, on the site WordPress.org Forums:
@bsw-online, so it's stuck at the backup files step, and database backup worked well, please… -
Posted a reply to File not fully downloading, on the site WordPress.org Forums:
since we haven't heard back from you, I’m going to mark it as resolved.In case… -
Posted a reply to Error with database Backup – Memory Limit, on the site WordPress.org Forums:
since we haven't heard back from you, I’m going to mark it as resolved.In case… -
Posted a reply to Backups still not completing, on the site WordPress.org Forums:
Is there a way so I can see the log? the page said 404 again… -
Posted a reply to Dropbox sync stopped working, on the site WordPress.org Forums:
so the reason is a conflict with another plugin, i'm going the close the ticket… -
Posted a reply to Backups still not completing, on the site WordPress.org Forums:
@bws-online Sorry but the site is not accessible, I can't see the log. -
Posted a reply to Backups missing after plugin update, on the site WordPress.org Forums:
@bws-online Great to know that it working now, so I just wanted to confirm, In… -
Posted a reply to File not fully downloading, on the site WordPress.org Forums:
@flaregrillmarketing Sorry about the issue, did you tried to download with another browser like Firefox… -
Posted a reply to Error with database Backup – Memory Limit, on the site WordPress.org Forums:
Hi @matt6303 did you increase the PHP memory limit? Also, in case the backup database… -
Posted a reply to Error with database Backup – Memory Limit, on the site WordPress.org Forums:
Hi @fitnsexy I would suggest you to try increase the memory limit: Please try to… -
Posted a reply to Dropbox sync stopped working, on the site WordPress.org Forums:
@mstrdh @delanet It seems like there could be a conflict between plugins. Would you mind… -
Posted a reply to Work Stay at 82% and don’t continue, on the site WordPress.org Forums:
Hi @victorjj please try switching to Tar instead of Zip and run the job again,… -
Posted a reply to Gdrive Authentication, on the site WordPress.org Forums:
Hi @tgingalls07, Please contact us at http://backwpup.com/ customer section! Thank you so much! -
Posted a reply to Backup to FTP doesn’t work anymore, on the site WordPress.org Forums:
@fitnsexy So even FTP passitive mode is enabled the site still can not connect to… -
Posted a reply to Database backup produces empty file, on the site WordPress.org Forums:
Thank you for the server info, I reported this to the team and will back… -
Posted a reply to ERROR: Step aborted: too many attempts!, on the site WordPress.org Forums:
since we haven't heard back from you, I’m going to mark it as resolved.In case… -
Posted a reply to Backups still not completing, on the site WordPress.org Forums:
Hi @bws-online, Please upload the log somewhere and give me a link here, just removing… -
Posted a reply to Errors save by FTP, on the site WordPress.org Forums:
since we haven't heard back from you, I’m going to mark it as resolved.In case… -
Posted a reply to File Warning Errors, on the site WordPress.org Forums:
since we haven't heard back from you, I’m going to mark it as resolved.In case… -
Posted a reply to Backup to FTP doesn’t work anymore, on the site WordPress.org Forums:
Hi @fitnsexy Could you please help us enable FTP Passive Mode in your job Ftp… -
Posted a reply to Backups still not completing, on the site WordPress.org Forums:
@bws-online so I would need your debug log: BackWPUp -> Settings -> Logs -> Logging… -
Posted a reply to File Warning Errors, on the site WordPress.org Forums:
Hi @vickiejeanc Usually some warnings are fine, but could you give us the error log? -
Posted a reply to Errors save by FTP, on the site WordPress.org Forums:
Hi @bicounet, I think you could contact your web server's hosting provider since it caused… -
Posted a reply to Plugin conflict due to guzzle version, on the site WordPress.org Forums:
@davehealey The Free version for now doesn't have an automatic restore feature, but you can… -
Posted a reply to Errors save by FTP, on the site WordPress.org Forums:
Hi @bicounet So this should be related to your server hosting the site! I would… -
Posted a reply to Backups still not completing, on the site WordPress.org Forums:
@bws-online Yeah just 300mb is a small one, could you try downgrade to 7.4 then… -
Posted a reply to absolute path issue, on the site WordPress.org Forums:
Hi @becki, @ellmanncreative This is an intended behaviour for security reason, but we have plan… -
Posted a reply to ERROR: Step aborted: too many attempts!, on the site WordPress.org Forums:
Hi @aduna please go to BackWPUp -> Settings -> Job tab -> Reduce server load… -
Posted a reply to Database backup produces empty file, on the site WordPress.org Forums:
Hi @ivomasterche thank you for reporting, for now, please download in Backups section instead. Also… -
Posted a reply to Backups still not completing, on the site WordPress.org Forums:
Hi @bws-online, I think the backup process stuck somewhere during file compression process. Please go… -
Posted a reply to “getLocale() must be compatible” error when used with Eloquent, on the site WordPress.org Forums:
Hello @kotatsuhal Thank you for reporting, this is a well know plugin conflict issue, will… -
Posted a reply to Errors save by FTP, on the site WordPress.org Forums:
Hi @bicounet Please try enable Use FTP Passive Mode, I think your FTP server is… -
Posted a reply to Disk quota exceeded, on the site WordPress.org Forums:
@mewol hmm strange, maybe try switching to Tar instead? Or you can try the following:… -
Posted a reply to Long work, on the site WordPress.org Forums:
since this has not been responded to in a while, I’m going to mark it… -
Posted a reply to Sudden Error with Google Storage, on the site WordPress.org Forums:
@nolfnolf Thank you for the suggestion, increasing the fread to read 10 or 20mb each… -
Posted a reply to Disk quota exceeded, on the site WordPress.org Forums:
Hi @mewol, I think you have reached the maximum number of files, you can take…
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