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David Artiss

VIP Support Lead at Automattic

@dartiss Nottingham, UK joined Dec 2007

artiss.blog github.com/dartiss Slack: @David Artiss
    Teams Core Documentation Polyglots Support TV
    Languages en-gb

    Bio

    By day, David Artiss works as a Lead for the WordPress VIP Customer Success Support Team. His nearly thirty years of experience in IT support roles has given him the chance to cultivate the art of truly taking care of people and writing so anyone can understand.

    David has been active in the WordPress community for 12 years, first as a plugin author, then as a speaker and volunteer at various WordCamps, as well as contributing to Core, Support, Documentation, Translations, and WordPress.TV.

    By night, David has performed in 18 musicals and concerts, so is no stranger to the stage. He also writes for the straight-talking technology site The Big Tech Question. He lives in Nottingham, England, with his wife, two daughters, and a room full of Lego.

    Interests

    Gaming, movie watching, singing and performing in musical theatre

    WordPress Origin Story

    Has run his own self-hosted site on WordPress for over 12 years. When he wanted to find a plugin to do something, but nothing was available that was just right, he wrote his own. This lead to involvement with core and support contributing.

    In 2017 he was employed by Automattic to work on the WordPress VIP team.

    Badges

    CODE
    2 badges
    Core Contributor '15 Plugin Developer
    CONTENT
    1 badge
    Documentation Contributor '23
    COMMUNITY
    2 badges
    Meetup Organizer '18 WordCamp Speaker '19
    PRACTICE
    1 badge
    Support Contributor '16
    POLYGLOTS
    2 badges
    Translation Contributor '17 Translation Editor '23

    Current Job

    VIP Support Lead
    Present
    Automattic

    Recent impact

    Score weights high-impact work (commits, releases, approved translations, props) at 3x routine activity.

    Last 30 days
    15contributions
    high14
    medium1
    score43
    Last 90 days
    35contributions
    high34
    medium1
    score103
    Last 12 months
    101contributions
    high92
    medium9
    score285

    Team focus

    Share of contributions across teams during the last 365 days

    WordPress releases

    Contributed to 6 releases
    • 6.9
    • 6.5
    • 5.8
    • 5.5
    • 5.4
    • 3.7

    Contributions

    Type
    August 2026
    Aug 31 Mon · 17:25
    Forums med
    Created a topic, Reported vulnerability in the plugin, on the site WordPress.org Forums:
    Jetpack is reporting the following vulnerability with …
    Aug 21 Fri · 16:51
    Plugins high
    Committed [3659400] to Plugins SVN:
    Version 2.6.4
    Aug 21 Fri · 16:51
    Plugins high
    Committed [3659399] to Plugins SVN:
    Version 2.6.4
    Aug 20 Thu · 08:23
    Plugins high
    Committed [3656216] to Plugins SVN:
    Updated README
    Aug 20 Thu · 08:19
    Plugins high
    Committed [3656209] to Plugins SVN:
    Updated README
    Aug 20 Thu · 08:19
    Plugins high
    Committed [3656207] to Plugins SVN:
    Updated README
    Aug 20 Thu · 08:12
    Plugins high
    Committed [3656197] to Plugins SVN:
    Updated README
    Aug 20 Thu · 08:09
    Plugins high
    Committed [3656191] to Plugins SVN:
    Updated README
    Aug 20 Thu · 08:00
    Plugins high
    Committed [3656170] to Plugins SVN:
    Updated README
    Aug 20 Thu · 07:54
    Plugins high
    Committed [3656162] to Plugins SVN:
    Updated README

    Developer

    12 plugins

    Contributor

    3 plugins

    Support Rep

    5 plugins

    Plugins

    25 favorites

    Translations

    3 locales
    en_GB English (UK) (English) General Translation Editor Translation Contributor

    Contributed translations to 43 projects.

    Admin Color Schemes Open Currency Converter Transient Cleaner Cinnamon Contact Form 7 Draft Concluder Draft Links Footnotes Made Easy Gutenberg Hello Babble Jetpack – WP Security, Backup, Speed, & Growth Liveblog NHS Blocks No Self Ping No Skim Performance Lab Plugins List Pride Bar Reading progressbar Restore Lost Functionality ShareOpenly Content Reveal Draft List Code Embed Social Bookmarks Timed Content Social Post Embed Solo Super Emoji Plus+ Two Factor Wikilinker World Domination Dobby Plugin README Parser Relative Date Embeds for YouTube Atomic Blocks Twenty Nineteen Twenty Twenty Twenty Twenty-Three WordPress 5.3.x WordPress 6.0.x WordPress 7.1.x - Development

    View all on translate.wordpress.org

    de_DE Deutsch (German) Translation Contributor

    Contributed translations to 1 project.

    WP Super Cache

    View all on translate.wordpress.org

    fr_FR Français (French) Translation Contributor

    Contributed translations to 1 project.

    WP Super Cache

    View all on translate.wordpress.org