Profiles

Posted a reply to “Leave Site?” Popup on on woocommerce checkout, on the site WordPress.org Forums:
Hi, thank you for your request. Our dev team will work on that and investigate…

Posted a reply to ShareThis no longer works, on the site WordPress.org Forums:
Hi there,Thanks for reaching out! We’ve checked your site and noticed that the Cookie Solution…

Posted a reply to WP CONSENT API, on the site WordPress.org Forums:
can you share with us proper documentation?

Posted a reply to WP CONSENT API, on the site WordPress.org Forums:
This thread is not resolved. Can you please provide an example how to use your…

Posted a reply to free plugin… or just a demo?, on the site WordPress.org Forums:
Hi, we confirm that the plugin is free: limit is 1,000 page views per month. You…

Posted a reply to Exclude query string, on the site WordPress.org Forums:
Hi, in general we suggest to instruct your optimization and cache plugins to ignore iubenda's…

Posted a reply to Obfuscating email address in Cookie Notice, on the site WordPress.org Forums:
Hi, thank you for reaching out to us. Please check this guide: https://complianz.io/editing-legal-documents/ Probably it…

Posted a reply to Google Site Kit doesn’t block, on the site WordPress.org Forums:
Hi, Thank you for reaching out to the Complianz Support Team and for sharing your…

Posted a reply to Again no Cookie Banner, on the site WordPress.org Forums:
Hi, Thank you for bringing this to our attention and for your detailed feedback regarding…

Posted a reply to Cookie banner is not displayed, on the site WordPress.org Forums:
Hi @tranny please provide an URL where we can check your issue, and eventually all…

Posted a reply to WP CONSENT API, on the site WordPress.org Forums:
Hi, in general we prefer not to use your consent magic CMP, but use something…

Posted a reply to Nightmare after installing Iubenda, on the site WordPress.org Forums:
Hi, dev team is investigating about a possible fix with the next plugin release. In…

Posted a reply to Nightmare after installing Iubenda, on the site WordPress.org Forums:
Hi, thank you for reaching us. Can you please try to switch parsing engine in…

Posted a reply to Does not work, on the site WordPress.org Forums:
We sincerely apologize for the inconvenience. To help us resolve the issue, we kindly ask…

Posted a reply to Support is one of the most important aspects when selectin plugins, on the site WordPress.org Forums:
We sincerely apologize for the inconvenience. To help us resolve the issue, we kindly ask…

Posted a reply to Uncaught TypeError: t[n].indexOf is not a function, on the site WordPress.org Forums:
Salve, l'errore confermiamo che non comporta malfunzionamenti nella nostra soluzione. Confermiamo inoltre che abbiamo gia…

Posted a reply to unction _load_textdomain_just_in_time was called incorrectly., on the site WordPress.org Forums:
Salve, nei prossimi giorni rilasceremo ufficialmente l'aggiornamento per il fix.

Posted a reply to unction _load_textdomain_just_in_time was called incorrectly., on the site WordPress.org Forums:
Grazie, stiamo verificando!

Posted a reply to Pugin Blocks Google Map Scripts Loading, on the site WordPress.org Forums:
Hi, if you want to disable our Automatic blocking you should go on iubenda.com ->…

Posted a reply to Come integrare Iubenda con woocommerce tracking?, on the site WordPress.org Forums:
Ciao @bluantinoo in generale abbiamo verificato che con gtm4wp e/o woocommerce google analytics integration potrebbero…

Posted a reply to Consent DB doesnt work, on the site WordPress.org Forums:
Dear user,We have verified that our solution ID on the reported site is related to…

Posted a reply to LSC Cache Incompatibility, on the site WordPress.org Forums:
Hi, thank you for your patience. We are working on that, unfortunately I haven't news…

Posted a reply to LSC Cache Incompatibility, on the site WordPress.org Forums:
Thank you we are investigating and we'll keep you posted

Posted a reply to Custom css font-family Google font, on the site WordPress.org Forums:
Hi, To change the font family of the banner, you can add a custom CSS…

Posted a reply to Plugin hard-codes mpdf tempdir to potenitally non-writeable location, on the site WordPress.org Forums:
Thank you for your confirmation, we really want to be compliant with WP Guidelines, and…

Posted a reply to Plugin hard-codes mpdf tempdir to potenitally non-writeable location, on the site WordPress.org Forums:
Hi @ronnyadsetts, are you a Premium/PRO user? In this case, due to WP guidelines, feel…

Posted a reply to plugin iubenda blocca tutto il sito, on the site WordPress.org Forums:
Salve, puoi fornire cortesemente l'URL del sito per cui richiedi assistenza, dove possiamo riprodurre la…

Posted a reply to Cannot change Website information, on the site WordPress.org Forums:
Hi, under Tools -> Data there is a reset button. This should reset plugin and…

Posted a reply to Poor Support, on the site WordPress.org Forums:
Hi, we are sorry to hear that. Anyway we noticed that we were able to…

Posted a reply to Complianz is Down in all websites, on the site WordPress.org Forums:
Hi, thank you for your message. We apologize for the delay and we confirm that…

Posted a reply to Blank page when post contains embed youtube video, on the site WordPress.org Forums:
Hi, if it depends on wp_image_editor, what's the php configuration? Can you please share with…

Posted a reply to Remove custom image resize (External plugin not working), on the site WordPress.org Forums:
Hi, You can use the following snippet as an MU Plugin (place it in a…

Posted a reply to Blank page when post contains embed youtube video, on the site WordPress.org Forums:
Hi, we have sent your info to our dev team, thank you for the detailed…

Posted a reply to Form tags missing since version 7, on the site WordPress.org Forums:
Hi, thank you for reaching us! Would you mind explaining us how to reproduce the…

Posted a reply to Inline message on top of pages, on the site WordPress.org Forums:
Hi, unfortunately at the link you mentioned we are not able to reproduce the issue.…

Posted a reply to Complianz backend not loading, on the site WordPress.org Forums:
Hi, Usually if this happens it’s because of some other plugin/theme on the site, which…

Posted a reply to Consent modal immediately minimizes on page load, on the site WordPress.org Forums:
Hi, we confirm that the modal appears automatically on page loading. Hope this helps!

Posted a reply to Consent modal immediately minimizes on page load, on the site WordPress.org Forums:
Hi, we have investigated and the banner is visible also on mac / google chrome…

Posted a reply to Blank page when post contains embed youtube video, on the site WordPress.org Forums:
Hi, we confirm that if you disable the integration then when someone clicks to reject…

Posted a reply to Consent modal immediately minimizes on page load, on the site WordPress.org Forums:
Hi, we can confirm that the banner is visible correctly on the frontend: https://prnt.sc/ntKSL73XuNkw How…

Posted a reply to [Complianz - GDPR/CCPA Cookie Consent] SQL Injection, on the site WordPress.org Forums:
Hi, Thank you for reaching out with your concerns regarding the security of the Complianz-GDPR…

Posted a reply to Consent modal immediately minimizes on page load, on the site WordPress.org Forums:
Hi, can you please provide the URL of the website where we can see the…

Posted a reply to The banner goes outside the width of the screen and the width changes by itself, on the site WordPress.org Forums:
Hi, Thank you for reaching out and bringing this issue to our attention. To assist…

Posted a reply to Geo Location Specfic, on the site WordPress.org Forums:
Hi, you can just apply GDPR for everyone, please see this screenshot: https://prnt.sc/zrZG_9di8rgw hope this…

Posted a reply to Variables visible on banner, on the site WordPress.org Forums:
Hi, please try to exclude complianz from litespeed optimizations. This guide is for WP Rocket…

Posted a reply to No Consent Update in Tag Manager ?, on the site WordPress.org Forums:
Hi, the google consent mode is a Premium feature. Unfortunately we can't support Premium users…

Posted a reply to Stopped working, on the site WordPress.org Forums:
Hi, we can currently see the page correctly https://prnt.sc/WaO93ETG0XyQ We are not experiencing any issue.…

Posted a reply to Translations for Complianz, on the site WordPress.org Forums:
Hi, thank you for your reaching out to us! Can you please have a look…