Profiles

Posted a reply to Mailchimp reconnection broke WooCommerce statistic?, on the site WordPress.org Forums:
Hi there @tippl We want to be able to take a closer look at the…

Posted a reply to translate I want to receive updates about products and promotions, on the site WordPress.org Forums:
Greetings @panosrekou our plugin does support translation. Check out our documentation here: https://github.com/mailchimp/mc-woocommerce/wiki/Translation Do you…

Posted a reply to Product images suddenly blurry, on the site WordPress.org Forums:
Development update Our developers have found the root of the issue, and solution is slated…

Posted a reply to Product images suddenly blurry, on the site WordPress.org Forums:
Hello there @raggeddesign Thanks for all the details and the testing you've done so far.…

Posted a reply to Send Product Ordered to MC Subscriber Contact Record, on the site WordPress.org Forums:
Hey there by default all product and order information is sent to Mailchimp where it…

Posted a reply to Can’t activate plugin on multisite, on the site WordPress.org Forums:
@emeove We've developed a solution that will be included in the v4.4 of the plugin.…

Posted a reply to Can’t activate plugin on multisite, on the site WordPress.org Forums:
Hey there @emeove We were able to test and encountered the same issue, it seems…

Posted a reply to Payments fail with WooCommerce Subscriptions, on the site WordPress.org Forums:
@wattsyourwebsite From recent testing, we didn't come across any conflicts, WooCommerce subscriptions should sync orders…

Posted a reply to Change subscribe text, on the site WordPress.org Forums:
We've ran tests on our end and found that the latest version of the plugin…

Posted a reply to Order attribution – mailchimp orders show as direct, on the site WordPress.org Forums:
Good day, currently the Mailchimp plugin doesn't support the new WooCommerce  Order Attribution Tracking UI.…

Posted a reply to Products and coupons synched ok. Not customers and orders., on the site WordPress.org Forums:
Hey there, To help us get started with providing support, could you Enable support found…

Posted a reply to Can we NOT import existing customers?, on the site WordPress.org Forums:
Good day @dvaer At the moment there isn't an explicit option for preventing all previous…

Posted a reply to How to add the opt-in tickbox on block based checkout, on the site WordPress.org Forums:
Glad it worked out! We'll do keep that in mind about having to re-add it,…

Posted a reply to “Subscribe to our newsletter,” need to change the text, on the site WordPress.org Forums:
Cheers! Glad to help.

Posted a reply to “Subscribe to our newsletter,” need to change the text, on the site WordPress.org Forums:
Understood. Looks like we have an un accounted for use case scenario. From the screenshot…

Posted a reply to “Subscribe to our newsletter,” need to change the text, on the site WordPress.org Forums:
Indeed the my-account page! This will reflect the text input found under the checkbox message…

Posted a reply to Sync issues, on the site WordPress.org Forums:
@marmasdelft Also being that this is decent size store with a steady flow of orders,…

Posted a reply to Sync issues, on the site WordPress.org Forums:
Hey @marmasdelft We also have your support ticket. From Mailchimp and are working with the…

Posted a reply to Syncing process is not good, on the site WordPress.org Forums:
@marmasdelft We've since gained control over the Support request made in Mailchimp and will be…

Posted a reply to Syncing process is not good, on the site WordPress.org Forums:
@marmasdelft Apologies, I was made aware that Wordpress does not allow for us to provide…

Posted a reply to Syncing process is not good, on the site WordPress.org Forums:
Thanks for the information we've reached out to our colleagues in Mailchimp support for the…

Posted a reply to Syncing process is not good, on the site WordPress.org Forums:
@marmasdelft We would like to take a closer look at your store to see if…

Posted a reply to How to add the opt-in tickbox on block based checkout, on the site WordPress.org Forums:
Take a look at the following screenshot: https://loom.com/i/3bf015952d994d59a10b371143a5be08We hyperlink to the available form actions provided…

Posted a reply to New products not showing up in Mailchimp, on the site WordPress.org Forums:
@jameat Glad it worked out!

Posted a reply to “Subscribe to our newsletter,” need to change the text, on the site WordPress.org Forums:
Hey @bobbything With recent update to the user interface the Checkout page setting are now…

Posted a reply to New products not showing up in Mailchimp, on the site WordPress.org Forums:
Thanks for the additional information. I went ahead and ran another test and used the…

Posted a reply to How to add the opt-in tickbox on block based checkout, on the site WordPress.org Forums:
I'm not able to replicate this issue on my end. Would it be possible to…

Posted a reply to How to add the opt-in tickbox on block based checkout, on the site WordPress.org Forums:
Hi @rsoren54 While using a blocks based checkout the Mailchimp newsletter should appear by default.…

Posted a reply to New products not showing up in Mailchimp, on the site WordPress.org Forums:
Good day @jameat Taking a look at those Product IDs we were able to see…

Posted a reply to Unable to connect mailchimp account, on the site WordPress.org Forums:
Good day @vidishp Would you happen to have a screenshot of what is encountered when…

Posted a reply to Mailchimp says: API Request Error 0 :: on 2412 in /www/wp-content/plugins/mailch, on the site WordPress.org Forums:
Glad it's working now.

Posted a reply to Syncing of new orders, on the site WordPress.org Forums:
Hey @fatsteve Could you enable Remote diagnostics found within the plugin settings and provide us…

Posted a reply to Abandoned cart emails being received after checking out, on the site WordPress.org Forums:
Hi @fatsteve Apologies for the false positive in my testing. I ran a few more…

Posted a reply to Mailchimp says: API Request Error 0 :: on 2412 in /www/wp-content/plugins/mailch, on the site WordPress.org Forums:
Hey@lyndayao10 and @paolofrulio Could you all use this form to submit the Site info to…

Posted a reply to Larger subscription company issues, on the site WordPress.org Forums:
Hey Patrick Our guide on Advanced Queue Setup In CLI mode will allow for fine…

Posted a reply to Orders not being Synced, on the site WordPress.org Forums:
Superb! We're here if ya need us!

Posted a reply to Syncing of new orders, on the site WordPress.org Forums:
Hey @fatsteve Orders should sync automatically albeit it depends on the server configuraiton and resources…

Posted a reply to Error on line 2412, on the site WordPress.org Forums:
@lyndayao10 This may be related to an issue we've seen where users that have disconnected…

Posted a reply to Orders not being Synced, on the site WordPress.org Forums:
Hey @ricardoaraujo330 Yes, we 've had reports of issues concerning customer order ID while using…

Posted a reply to Mailchimp says: API Request Error 0 :: on 2412 in /www/wp-content/plugins/mailch, on the site WordPress.org Forums:
Hey @lyndayao10 and @paolofrulio, To help us in our investigation could you inform us if…

Posted a reply to Abandoned cart emails being received after checking out, on the site WordPress.org Forums:
Hello there @fatsteve Was able to run a test on my end and replicate the…

Posted a reply to New subscribers and purchases, on the site WordPress.org Forums:
Hi there @chrissy-scivicque While double opt-in is enabled, a confirmation email is sent to the…

Posted a reply to Lotst of new subscribers after re-sync??, on the site WordPress.org Forums:
Hey @ben72 Within each order there's a Custom field that contains a boolean value determining…

Posted a reply to Archived Unsubscribed Contacts Become Unarchived, on the site WordPress.org Forums:
Hey Jonah, Glad Mailchimp support was able to help sort things out. You're welcome.

Posted a reply to Input boxes not showing on Account pages, on the site WordPress.org Forums:
The plugin is compatible with Gutenberg blocks that can be used for the customer account…

Posted a reply to 403 Forbidden https://chimpstatic.com/mcjs-connected/js/users/###.jps, on the site WordPress.org Forums:
Hey there The Chimpstatic script is a script that is loaded into a user's theme…

Posted a reply to Archived Unsubscribed Contacts Become Unarchived, on the site WordPress.org Forums:
Hey Jonah, Apologies for the delay in response. We've received your information on the form…