Profiles

Posted a reply to in_array(): Argument #2 ($haystack) must be of type array, string given, on the site WordPress.org Forums:
Hey @alantygel2 I was unable to reproduce this issue when saving a post on Child…

Posted a reply to Pro Reports Scheduling, on the site WordPress.org Forums:
If the scheduled reports are being skipped, please open a private Help Desk ticket and…

Posted a reply to Pro Reports Scheduling, on the site WordPress.org Forums:
Hey @rayeason With a recurring Pro Report, MainWP uses the schedule to determine the reporting…

Posted a reply to pagination on “Manage Sites”, on the site WordPress.org Forums:
@spiwee Thanks for the report, we are looking into this. Feel free to open a…

Posted a reply to Netword Activity Unknow User modified custom field, on the site WordPress.org Forums:
@jurgenmo You can control what gets logged on the Network Activity Settings page (wp-admin/admin.php?page=SettingsInsights), under…

Posted a reply to Netword Activity Unknow User modified custom field, on the site WordPress.org Forums:
Hey @jurgenmo It's very likely that a plugin on the child site is editing custom…

Posted a reply to htaccess file blocking access to stylesheet, on the site WordPress.org Forums:
The fix for this issue was released in version 6.0.1 of MainWP Child plugin. Thanks…

Posted a reply to PHP 8.3 Warnings/Deprecated notices in upgrade.php after recent update, on the site WordPress.org Forums:
The fix for this issue was released in version 6.0.2 of the MainWP Dashboard plugin…

Posted a reply to Error When Backing Up Since 6.0 Update, on the site WordPress.org Forums:
The fix for this issue was released in version 6.0.2 of the MainWP Dashboard plugin…

Posted a reply to Compatibility with Themify, on the site WordPress.org Forums:
The fix for this issue was released in version 6.0.1 of MainWP Child plugin on…

Posted a reply to Compatibility with Themify, on the site WordPress.org Forums:
@sarahtht @adauto-silva The team has prepared a fix for this issue. Please reach out to…

Posted a reply to htaccess file blocking access to stylesheet, on the site WordPress.org Forums:
Hey @antonynz Thank you for reporting this. We are aware of this issue and a…

Posted a reply to pagination on “Manage Sites”, on the site WordPress.org Forums:
Hey @pruizinfotechcr Thanks for reporting this. We haven’t had any other reports about pagination breaking…

Posted a reply to PHP 8.3 Warnings/Deprecated notices in upgrade.php after recent update, on the site WordPress.org Forums:
Hey @megapublicidad Thanks for reporting this to us. Based on a quick internal review, this…

Posted a reply to Compatibility with Themify, on the site WordPress.org Forums:
Thanks for the detailed logs.Based on what you shared, this looks like an issue on…

Posted a reply to Error When Backing Up Since 6.0 Update, on the site WordPress.org Forums:
Hey @stephenturner I couldn't reproduce this when performing a backup using our Buddy extension. I…

Posted a reply to Compatibility with Themify, on the site WordPress.org Forums:
Hey @sarahtht For this Child Site, can you please share: WordPress version, PHP version, and…

Posted a reply to Can’t update a plugin if PHP version is not supported, on the site WordPress.org Forums:
A fix for this issue was included in the Version 6.0 of MainWP Dashboard released…

Posted a reply to Website crash, on the site WordPress.org Forums:
Hey @nilsjk Thanks for the details. We can’t reproduce this on our side, and we’re…

Posted a reply to Cost tracker, on the site WordPress.org Forums:
Hey @tomislo Thanks for reaching out. This support forum is for our MainWP Dashboard plugin.…

Posted a reply to Change Report Scheduling Time, on the site WordPress.org Forums:
Great. Yes, this would be a Custom PHP Code Snippets, so you would add it…

Posted a reply to Change Report Scheduling Time, on the site WordPress.org Forums:
Hey @rayeason That's correct, by default the reports go out at 12am. We have a…

Posted a reply to Can’t update a plugin if PHP version is not supported, on the site WordPress.org Forums:
Hey @mirkolofio Thanks for flagging this. I've managed to report the issue. We will include…

Posted a reply to Blank Screen after Backup, on the site WordPress.org Forums:
Hey @stephenturner Just to be sure we’re on the same page, can you clarify where…

Posted a reply to Unable to log into my sites via MainWP, on the site WordPress.org Forums:
To provide an update on this - The "Headers Security Advanced & HSTS WP" being…

Posted a reply to MainWP Child Reports causes fatal error when deleting WooCommerce orders, on the site WordPress.org Forums:
Hey @emiliocalvo Thanks for the detailed report. We’ve confirmed the fatal error when permanently deleting…

Posted a reply to Unable to log into my sites via MainWP, on the site WordPress.org Forums:
Thanks for checking.Since the login still fails even when that plugin is removed, it suggests…

Posted a reply to Unable to log into my sites via MainWP, on the site WordPress.org Forums:
@ebedo Thanks for the update. I’ve been following your conversation with the developer of “Headers…

Posted a reply to Unable to log into my sites via MainWP, on the site WordPress.org Forums:
Hey @ebedo I couldn't reproduce this issue with Headers Security Advanced & HSTS WP and…

Posted a reply to Missing Child Plugin, on the site WordPress.org Forums:
@wpgeared The message "MainWP Child cannot be detected" usually means the MainWP Dashboard can’t communicate…

Posted a reply to Missing Child Plugin, on the site WordPress.org Forums:
To provide an update on this - The child site was indeed being blocked by…

Posted a reply to Missing Child Plugin, on the site WordPress.org Forums:
Hey @ktaylor310 I see that you opened a support ticket and I just replied to…

Posted a reply to Missing Child Plugin, on the site WordPress.org Forums:
This usually happens when the MainWP Child plugin is hidden by the White Label add-on.If…

Posted a reply to php 8.4 incompatibility, on the site WordPress.org Forums:
The fix for this was included in version 5.4.0.20 of the MainWP Dashboard plugin, released…

Posted a reply to php 8.4 incompatibility, on the site WordPress.org Forums:
Hey @liedekef Thanks for pointing this out to us. I've reproduce the PHP Warning. We…

Posted a reply to This plugin does not work with your version of PHP, on the site WordPress.org Forums:
Thanks for checking that and for doing additional verification with the phpinfo file. Since WordPress…

Posted a reply to This plugin does not work with your version of PHP, on the site WordPress.org Forums:
Hey @singfa Our MainWP Dashboard and MainWP Child plugins are compatible with PHP 7.4. As…

Posted a reply to Sync data makes the server crash, on the site WordPress.org Forums:
Hey @jurgenmo It's been some time since we heard back from you. I'll assume that…

Posted a reply to HTTP request response: 403 – Forbidden, on the site WordPress.org Forums:
Hey @momo-fr It's been some time since we heard back from you. I'll assume that…

Posted a reply to Sync data makes the server crash, on the site WordPress.org Forums:
Hey @jurgenmo There’s no known bug in MainWP that would directly crash your server after…

Posted a reply to HTTP request response: 403 – Forbidden, on the site WordPress.org Forums:
Hey @momo-fr There were no changes in the last update which should be affecting this,…

Posted a reply to uptime monitoring, on the site WordPress.org Forums:
It's been some time since we heard back from you. I'll assume that the issue…

Posted a reply to Weird error with several sites, on the site WordPress.org Forums:
It's been some time since we heard back from you. I'll assume that the issue…

Posted a reply to Last update BackWPUp with MainWP Child crash the site, on the site WordPress.org Forums:
The fix for this issue was included in the v5.4.0.8 of the MainWP Child plugin…

Posted a reply to Last update BackWPUp with MainWP Child crash the site, on the site WordPress.org Forums:
Hey all, Thank you for reporting this to us. We have identified a compatibility issue…

Posted a reply to Fix the plugin, on the site WordPress.org Forums:
The fix for this issue was included in the v5.4.0.9 of the MainWP Dashboard released…

Posted a reply to Clear connection button is missing per instructions., on the site WordPress.org Forums:
@webjive Glad to hear you've managed to resolve it. There are multiple methods to reset…

Posted a reply to Fix the plugin, on the site WordPress.org Forums:
Hey @artprojectgroup Thanks for reporting this to us. It will be fixed in an upcoming…

Posted a reply to Clear connection button is missing per instructions., on the site WordPress.org Forums:
Hey @webjive The Clear Connection Data button is available in the MainWP Child plugin settings…

Posted a reply to Weird error with several sites, on the site WordPress.org Forums:
Hey @sirrahikkala This is usually an indication that a security rule on the child site,…