Profiles

Posted a reply to 4.3 update erased all sites, on the site WordPress.org Forums:
Hi, We have been trying to duplicate this problem on our test setups, but we…

Posted a reply to MainWP + Hide My WP Ghost = nothing works, on the site WordPress.org Forums:
Hi @maks131313, We appreciate your feedback, but @bojankatusic already mentioned in your helpdesk ticket that…

Posted a reply to Sites disconnecting – says no CHILD found on site., on the site WordPress.org Forums:
Hi @mossifer, We received your response in the helpdesk ticket, and I provided you with…

Posted a reply to Unable to connect child to Site manager: MainWP Child plugin not detected or cou, on the site WordPress.org Forums:
Hi @ispacecrusader, Can you please show them the response code and have them double-check?

Posted a reply to Unable to connect child to Site manager: MainWP Child plugin not detected or cou, on the site WordPress.org Forums:
Hi @mossifer, The problem that you have reported may not be related to this one.…

Posted a reply to Sites disconnecting – says no CHILD found on site., on the site WordPress.org Forums:
Hi @mossifer, Thanks for reaching out. You said you didn't change anything on the server…

Posted a reply to Unable to connect child to Site manager: MainWP Child plugin not detected or cou, on the site WordPress.org Forums:
HI @ispacecrusader, It is very possible that your host is using some CF service. Let…

Posted a reply to Unable to connect child to Site manager: MainWP Child plugin not detected or cou, on the site WordPress.org Forums:
Hi @ispacecrusader, Regarding the original issue with the connection to the child site, I noticed…

Posted a reply to Use nonces on autologin links?, on the site WordPress.org Forums:
Hey @tezalsec, I understand your concern, but let me try to provide more info here.…

Posted a reply to Strange issue updating to PHP 8.0 on one site only, on the site WordPress.org Forums:
Hi @pidengmor, Thanks for reaching out. MainWP is PHP 8.0 compatible. We are running our…

Posted a reply to No updates on PHP8 host server child site, on the site WordPress.org Forums:
Hi @momo-fr, thank you for reaching out. We are running out test & dev setups…

Posted a reply to This site already contains a link. & Public key already set., on the site WordPress.org Forums:
Hi @sanyadolpins, thanks for reaching out. The error that you get usually shows when the…

Posted a reply to Questions regarding multisite, on the site WordPress.org Forums:
Hi @gujingc, thanks for reaching out. Please see here our help document about the MainWP…

Posted a reply to mainwp child: sites disconnected, on the site WordPress.org Forums:
After further investigation in helpdesk ticket #8199, we found that some security rule on the…

Posted a reply to Child sites cannot get Featured image from post, on the site WordPress.org Forums:
Hi @hilleecz, I see that you are using some security plugins on the Dashboard site…

Posted a reply to connection breaks daily, on the site WordPress.org Forums:
Hi @fitnsexy, I am sorry to hear about this problem. However, this is not something…

Posted a reply to Back to WordPress admin on start instead of MainWP Dashboard, on the site WordPress.org Forums:
MainWP doesn't change the native WP after-login behavior. On the MainWP Dashboard site, by default,…

Posted a reply to Plugins updates amounts not always accurate, on the site WordPress.org Forums:
Hi @pieter, I haven't heard back from you. I will assume that the problem has…

Posted a reply to mainwp child: sites disconnected, on the site WordPress.org Forums:
Hi @kittinellen0, thanks for the update. Can you please open a helpdesk ticket so we…

Posted a reply to mainwp child: sites disconnected, on the site WordPress.org Forums:
Hi @kittinellen0, Please check the list of potential issues here. If that doesn't help, please…

Posted a reply to Disable column “last login”, on the site WordPress.org Forums:
Hi, Here you can find more info about how the MainWP system works.

Posted a reply to PHP Notices, on the site WordPress.org Forums:
Just wanted to update here and confirm that the problem will be addressed in the…

Posted a reply to Database error reporting has not been disabled, on the site WordPress.org Forums:
Hi @mnpdev, I will assume that the problem got resolved in the meantime. If you…

Posted a reply to OWASP3 Blocks settings page, on the site WordPress.org Forums:
Ticket #7720 has been resolved. The OWASP3 rule blocked the settings page due to a…

Posted a reply to Not working when cache plugin is activated, on the site WordPress.org Forums:
Hi @jurajj, I assume that the problem has been resolved since we haven't heard from…

Posted a reply to Child Plugins show as disabled on main site., on the site WordPress.org Forums:
Hi @rayeason, Since we didn't get a ticket from you, I will assume that the…

Posted a reply to Plugins updates amounts not always accurate, on the site WordPress.org Forums:
Hi @pieter, If this is something that happens only with Premium plugins, please see this…

Posted a reply to Search sites without a plugin, on the site WordPress.org Forums:
Hi @studioviv, this option is not available at the moment. The only way is to…

Posted a reply to Not working when cache plugin is activated, on the site WordPress.org Forums:
Hi @jurajj, thanks for reaching out. Regarding the connection problem caused by the W3 total…

Posted a reply to Child Plugins show as disabled on main site., on the site WordPress.org Forums:
Hi @rayeason. We tried to duplicate this problem but we couldn't. Also, the preview is…

Posted a reply to PHP Notices, on the site WordPress.org Forums:
Hi @liedekef, Thanks for getting back to us. I will make sure our dev team…

Posted a reply to Database error reporting has not been disabled, on the site WordPress.org Forums:
Hi @mnpdev, this is more than likely caused by a conflict with another plugin or…

Posted a reply to PHP Notices, on the site WordPress.org Forums:
Hi @liedekef, What is the PHP version on your MainWP Dashboard?

Posted a reply to Update from dashboard, on the site WordPress.org Forums:
Hi @erisal, At the moment, that is not possible as you described, but by using…

Posted a reply to mainwp_cronupdatescheck_action stopped working after update, on the site WordPress.org Forums:
Hi @geralds, thanks for reaching gout. Would you mind opening a private Help Desk ticket…

Posted a reply to [MainWP Dashboard - The WordPress Manager for Professional Website Maintenance] Sites keep disconnecting, on the site WordPress.org Forums:
Hi @ajay, please check the mainwp_cronstats_action cron job. Here is an example: Cron: hourly: (crontab…

Posted a reply to Sites keep disconnecting, on the site WordPress.org Forums:
Hi @ajay, The Dashboard IP is the same as the Server IP of the server…

Posted a reply to Sites keep disconnecting, on the site WordPress.org Forums:
Hi @ajay, do you have some security plugins active on the child site in the…

Posted a reply to Pro Version, on the site WordPress.org Forums:
Hi @manu9912, Thanks for reaching out. Yes, the MainWP Bulk Settings Manager Extension has been…

Posted a reply to Sidebar Menu Overlaps Dashboard, on the site WordPress.org Forums:
Hi @rayeason, Thanks for reaching out. Would you mind opening a private [Help Desk ticket](https://mainwp.com/my-account/get-support/)…

Posted a reply to Unable to create users, on the site WordPress.org Forums:
This problem has been fixed. Fix will be included in the next MainWP Dashboard release.…

Posted a reply to Impossible to reconnect website, on the site WordPress.org Forums:
Hi @duboi, Can you please try as @sanbec advised to reset the MainWP Child plugin…

Posted a reply to PHP notice: Only variables should be passed by reference, on the site WordPress.org Forums:
Hi @liedekef, Thank you for reporting this problem. This problem has been addressed by our…

Posted a reply to Update to 4.1.6 causes connection problems, on the site WordPress.org Forums:
Hi Viviane, I tried to duplicate this issue, but I couldn't. Can you please open…

Posted a reply to No sites on dashboard, but yes on sites tab, on the site WordPress.org Forums:
Hi Fabio, thanks for reaching out. Please feel free to open a helpdesk ticket so…

Posted a reply to Install issue on a Local by Flywheel site, on the site WordPress.org Forums:
Hi Zeno, C:\OpenSSL-Win32 doesn't look like the correct path. Can you please try to use…

Posted a reply to Hide update nag on child websites, on the site WordPress.org Forums:
Hi Tom, thanks for reaching out. To hide the WP update nag, you can use…

Posted a reply to A small bug in “Security Scan” tab, on the site WordPress.org Forums:
Hi @emadfathy, thanks for raching out and reporting this. I just got confirmation from our…

Posted a reply to Orange exclamation mark, on the site WordPress.org Forums:
Hi @smexhy, thanks for reaching out. The yellow exclamation mark means that the process timed-out.…

Posted a reply to update error E_PARSE: unexpected ‘)’, on the site WordPress.org Forums:
Hi @yehoshanah, thanks for reaching out. This problem is resolved in the MainWP Dashboard 4.1.4.1.…