Profiles

Posted a reply to Restoration – Backup / Connection Information, on the site WordPress.org Forums:
Hello, it looks like you are using UpdraftPlus and would need to submit a request…

Posted a reply to impossibile delete account, on the site WordPress.org Forums:
Hello, please visit https://www.boldgrid.com/central/account/help/premium for premium support. Thanks, Nicole

Posted a reply to changing header image size for mobile, on the site WordPress.org Forums:
Hello, Thanks for contacting us, sorry you're having issues with the background image on your…

Posted a reply to Crio HTML Tags and Attributes, on the site WordPress.org Forums:
Hello, It looks like some special characters accidentally made it into the first snippet, but…

Posted a reply to Crio HTML Tags and Attributes, on the site WordPress.org Forums:
Hello, To add visual editing elements to blog comments, you will need to add a…

Posted a reply to font size smaller with bullets/numbers, on the site WordPress.org Forums:
Hello, Thanks for letting me know the Main Text Customizer settings. You have that set…

Posted a reply to font size smaller with bullets/numbers, on the site WordPress.org Forums:
Hello, What is the font family and size selected at Customizer > Fonts > Main…

Posted a reply to font size smaller with bullets/numbers, on the site WordPress.org Forums:
Hello, Sorry to hear you are having issues with the font size and lists. When…

Posted a reply to Cannot create blocks, on the site WordPress.org Forums:
Hello, Sorry to hear you are having issues with the Post and Page Builder Blocks.…

Posted a reply to my links, on the site WordPress.org Forums:
Hello, Thanks for reaching out about search engine visibility. We have a support article that…

Posted a reply to Poor font rendering in Firefox, on the site WordPress.org Forums:
Hello, Thanks for reaching out regarding the font display in Firefox - we are aware…

Posted a reply to Help With creating a form, on the site WordPress.org Forums:
Hello, Yes, using weForms and Post and Page Builder you can accomplish that goal. Both…

Posted a reply to Automatic sorting of multiple images in Gallery Block, on the site WordPress.org Forums:
Hello, here is a link to Jetpack's support on Photos: https://jetpack.com/support/photos-and-videos/ Hope this helps! Nicole

Posted a reply to Automatic sorting of multiple images in Gallery Block, on the site WordPress.org Forums:
Hello, Thank you for reaching out about Galleries in the Post and Page Builder. Unfortunately…

Posted a reply to Advanced Header for HTML Anchor, on the site WordPress.org Forums:
Hello, We have a YouTube video explaining how to use use Anchor Links with the…

Posted a reply to Cannot edit Special Thanks, on the site WordPress.org Forums:
Hello, The Special Thanks page is automatically generated and can't be edited directly. In order…

Posted a reply to Pricing block, on the site WordPress.org Forums:
Hello, yes we have Pricing Blocks in our builder or you can create your own.…

Posted a reply to Read more link not working, on the site WordPress.org Forums:
Hi again, Sorry for the delay. It looks like this bug is actually coming from…

Posted a reply to Read more link not working, on the site WordPress.org Forums:
Hello, Sorry to hear you are having a problem with Crio and your blog posts.…

Posted a reply to Social links not showing on page built with BoldGrid, on the site WordPress.org Forums:
Hello, Sorry to hear you are having issues with the Post and Page Builder. Could…

Posted a reply to Crio and WooCommerce Shop Page, on the site WordPress.org Forums:
Yes, the code goes in the CSS/HTML Editor in the Customizer. You can email support(at)boldgrid.com…

Posted a reply to Crio and WooCommerce Shop Page, on the site WordPress.org Forums:
To remove the sidebar please try: 1. Navigate to Customizer > Design > Blog >…

Posted a reply to Crio and WooCommerce Shop Page, on the site WordPress.org Forums:
Hello, Sorry you are having issues with Crio and WooCommerce, I am happy to assist!…

Posted a reply to Unable to update colors, on the site WordPress.org Forums:
Thank you @sarahtabbycatapps! Please let us know if there's anything else we can assist with…

Posted a reply to Unable to update colors, on the site WordPress.org Forums:
Hello, Can you please provide some more info so we can troubleshoot? 1. Please navigate…

Posted a reply to Footer in IOS – Layout Issue, on the site WordPress.org Forums:
Hello, Sorry to hear you are having issues with the footer layout on iOS devices.…

Posted a reply to Unable to update colors, on the site WordPress.org Forums:
Hi Sarah, Sorry to hear you are having problems saving the colors on your Crio…

Posted a reply to Can’t remove sidebar from home page, on the site WordPress.org Forums:
Hi Drew, Sorry to hear you are having issues with the sidebar in Crio. Can…

Posted a reply to full width in crio, on the site WordPress.org Forums:
Hi Chris! If you would like your content to display full width, please open the…