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Founded in 2005, we are passionate about making the web a better place. Automattic projects include WordPress.com, Jetpack, Gravatar, VaultPress, and Akismet. We also contribute to the open source WordPress community through our themes, core development, mobile projects, and more.

Posted a reply to "Can't connect to Eventbrite", on the site WordPress Support Forums:
Hi, No, this shouldn't matter. You will be prompted to log in (because, as you…

1 hour ago
Posted a reply to "Can't connect to EventBrite", on the site WordPress Support Forums:
Hi, Eventbrite is asking whether either of you been using Safari while trying to authenticate…

2 hours ago
Posted a reply to "Event display issues", on the site WordPress Support Forums:
Hi, Looks like you have the wrong plugin; you're using one of the events plugins…

2 hours ago
Posted a reply to "Event Page issues", on the site WordPress Support Forums:
Hi, Does disconnecting and reconnecting help (this can clear an empty cache if that's what…

3 hours ago
Posted a reply to "Events not showing up", on the site WordPress Support Forums:
Hi eddadee, No, we haven't received any admin details; can you resend? Also, curious if…

3 hours ago
Posted a reply to "Events not showing up, but connection is working correctly", on the site WordPress Support Forums:
I can see the $35 events, but nothing free yet. You're correct, the plugin refreshes…

3 hours ago
Posted a reply to "Can't connect to Eventbrite", on the site WordPress Support Forums:
Hm, excellent question â€“ I'll follow up with our Eventbrite people and get back to…

3 hours ago
Posted a reply to "General Listing of EventBrite On My site", on the site WordPress Support Forums:
Hi David, There isn't currently a widget using the API (that I know of), but…

4 hours ago
Created a new ticket, #23526, in Themes Trac:
THEME: Fictive – 1.1.1

10 hours ago
Committed [1100727] to Plugins Trac:
Correct check for assigning the `has-post-thumbnail` post class.

4 days ago
Created a new ticket, #23435, in Themes Trac:
THEME: Bushwick - 1.2.2

5 days ago
Posted a reply to "Events not showing up", on the site WordPress Support Forums:
Hi eddadee, Rather than asking me to allow the connection to the app, it's asking…

6 days ago
Posted a reply to "Events not showing up", on the site WordPress Support Forums:
Hi chadw1207, please start your own thread, so we can be sure both of you…

6 days ago
Posted a reply to "Authorisation fail", on the site WordPress Support Forums:
Hi Carly, Got your login info, thanks. I was able to log in, create a…

6 days ago
Posted a reply to "Events Not Displaying", on the site WordPress Support Forums:
Hi Josh, looks like the single template is loading now; was it the Permalinks? Closing,…

7 days ago
Posted a reply to "Events not showing up", on the site WordPress Support Forums:
Sorry, yes, "disconnect/reconnect" meaning, delete the current Eventbrite connection at Tools > Keyring, and then…

7 days ago
Created a new ticket, #23397, in Themes Trac:
THEME: Sobe - 1.0.3

1 week ago
Posted a reply to "Events Not Displaying", on the site WordPress Support Forums:
Ah, I see. You're right, looks like the eventbrite-single template isn't loading. Go to Settings…

1 week ago
Posted a reply to "Events not showing up", on the site WordPress Support Forums:
Hi, We've got the North Shore event showing up; the plugin checks every 24 hours…

1 week ago
Posted a reply to "Sometimes events not showing up", on the site WordPress Support Forums:
Hi, haven't heard of any issues regarding logged-in-logged-out yet, but if you can you give…

1 week ago
Posted a reply to "Adding Theme Support", on the site WordPress Support Forums:
Hi Josh, That's the most detailed write-up for making custom templates; what issues are you…

1 week ago
Posted a reply to "Events Not Displaying", on the site WordPress Support Forums:
I see you've both got separate tickets for your issues now, thank you! Closing this…

1 week ago
Posted a reply to "connecting keyring to eventbrite", on the site WordPress Support Forums:
There have been times when something glitches on the Eventbrite end during authorization, but they're…

1 week ago
Released a new theme, Sela

2 weeks ago
Posted a reply to "connecting keyring to eventbrite", on the site WordPress Support Forums:
Hi boomcycle, I just noticed this error also happens if the OAuth Redirect URI doesn't…

2 weeks ago
Posted a reply to "Events not showing up", on the site WordPress Support Forums:
Ah, sales have now ended for these events, which may be messing with things. Curious…

2 weeks ago
Posted a reply to "Can't connect to EventBrite", on the site WordPress Support Forums:
Hi Christina and Laurel, still looking into this.

2 weeks ago
Posted a reply to "Authorisation fail", on the site WordPress Support Forums:
Hi Carly, It doesn't look like we've received anything from you â€“ are you still…

2 weeks ago
Posted a reply to "connecting keyring to eventbrite", on the site WordPress Support Forums:
Hi boomcycle, Are you still having this issue? If so, by any chance do you…

2 weeks ago
Posted a reply to "Events not showing up", on the site WordPress Support Forums:
Hi eddadee, Are your Eventbrite events live and public? If you have to switch them…

2 weeks ago
Posted a reply to "Cannot activate keyring plugin", on the site WordPress Support Forums:
Hi, Sounds like jstinson78 has it right, hope that works for you dianabarrier.

3 weeks ago
Posted a reply to "Events not showing in Openstrap", on the site WordPress Support Forums:
I'm sorry this didn't work out, but glad you got the widget going.

3 weeks ago
Posted a reply to "Auto synchonize when new event added/edited", on the site WordPress Support Forums:
Oh, another simple workaround for the city issue would be adding the city to the…

3 weeks ago
Posted a reply to "Auto synchonize when new event added/edited", on the site WordPress Support Forums:
In meta-data is it possible to show also event city, not only date, venue and…

3 weeks ago
Posted a reply to "Authorisation fail", on the site WordPress Support Forums:
Hi Carly, If you can send some admin login info (for your WordPress site), I'll…

3 weeks ago
Posted a reply to "connecting keyring to eventbrite", on the site WordPress Support Forums:
Hi, Yes, App ID doesn't match anything and can be left blank. "Client secret" on…

3 weeks ago
Posted a reply to "Auto synchonize when new event added/edited", on the site WordPress Support Forums:
Hello, Thank you, we're happy you like it :) There's no way at the moment…

3 weeks ago
Posted a reply to "Change Cache/Transient Time", on the site WordPress Support Forums:
Great, glad to hear it. Thanks!

3 weeks ago
Posted a reply to "Intermittent Fatal Error", on the site WordPress Support Forums:
Right, only users that want to set up a connection to a specific Eventbrite account…

3 weeks ago
Posted a reply to "Events not showing in Openstrap", on the site WordPress Support Forums:
Hm, something is definitely off â€“ I've reported it to Eventbrite again, and will report…

3 weeks ago
Posted a reply to "Can't connect to EventBrite", on the site WordPress Support Forums:
Hi Christina, we've pass on your info also to Eventbrite for further checking, thanks!

3 weeks ago
Posted a reply to "Authorisation fail", on the site WordPress Support Forums:
Hi Carly, did that solve the issue for you?

3 weeks ago
Posted a reply to "Change Cache/Transient Time", on the site WordPress Support Forums:
Hello, did this work out for you?

3 weeks ago
Posted a reply to "Can't connect to EventBrite", on the site WordPress Support Forums:
Hello Laurel, Just letting you know I haven't heard back from Eventbrite yet, so I've…

3 weeks ago
Posted a reply to "Requesting a single event by ID", on the site WordPress Support Forums:
Hello, Can you tell me how you are trying to get the single event? Are…

3 weeks ago
Posted a reply to "Intermittent Fatal Error", on the site WordPress Support Forums:
Not sure what you mean by "effect people who have to sign in". Only those…

3 weeks ago
Posted a reply to "Events not showing in Openstrap", on the site WordPress Support Forums:
Hm, this page "eb-test" is a 404 now; is the Eventbrite template assigned to a…

3 weeks ago
Posted a reply to "Intermittent Fatal Error", on the site WordPress Support Forums:
Yes, each WordPress user account needs their own Keyring connection (important for security), but they…

3 weeks ago
Posted a reply to "Authorisation fail", on the site WordPress Support Forums:
Hi Carly, It's possible you may have a database value stuck from the first attempt;…

3 weeks ago
Posted a reply to "Intermittent Fatal Error", on the site WordPress Support Forums:
Hm, that would imply that the class was never loaded, which happens if Eventbrite_Requirements::has_active_connection() failed…

3 weeks ago