Profiles

  • Member Since: July 16th, 2020
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  • Posted a reply to HubSpot form not working within Divi popup, on the site WordPress.org Forums:
    Hi @navenu, Thanks for reporting that issue! This week, we've received numerous reports of that…

  • Posted a reply to X button not working on mobile, on the site WordPress.org Forums:
    Hello @thumbtackmarketing, The latest version of the plugin is 3.0.11. May be the auto-updates won't…

  • Posted a reply to Images wont load, on the site WordPress.org Forums:
    Hello @tiggybiggie, Apologize for the inconvenience! We have not received such issues recently and while…

  • Posted a reply to X button not working on mobile, on the site WordPress.org Forums:
    Hello @thumbtackmarketing, Apologize for the inconvenience! I debugged your website and noticed that you are…

  • Posted a reply to link to a section inside a popup, on the site WordPress.org Forums:
    Hello @ivokruchten, Apologize for the inconvenience and for a delayed response! I assume that you…

  • Posted a reply to HubSpot form not working within Divi popup, on the site WordPress.org Forums:
    Hello @navenu, I would suggest you to check the version of the plugin, the outdated…

  • Posted a reply to Animation problem, on the site WordPress.org Forums:
    Hello @sirdavidpaladin, It seems like you are using an outdated version of the plugin. Since,…

  • Posted a reply to Update, on the site WordPress.org Forums:
    Hello @sirdavidpaladin, Apologize for the inconvenience! We are having some issues with the auto updates…

  • Posted a reply to Problem with form in popup and datepicker z-position, on the site WordPress.org Forums:
    Hello @advi-factory, I debugged the URL you shared but it is giving me a 404…

  • Posted a reply to Stop working with Gravity form, on the site WordPress.org Forums:
    Hello @grntrmd1800, You can always download the free latest version from the website and can…

  • Posted a reply to Stop working with Gravity form, on the site WordPress.org Forums:
    Hello @grntrmd1800, Thanks for reporting that issue! This week, we've received numerous reports of that…

  • Posted a reply to Divi 4.10.5 | Not Working, on the site WordPress.org Forums:
    Hi @rubenyoung, Thank you so much for your patience :) Feel free to get back…

  • Posted a reply to custom close button, on the site WordPress.org Forums:
    Hi @ivangv, Have you tried removing the css class "evr-close"? I would suggest you to…

  • Posted a reply to The plugin broke my website, on the site WordPress.org Forums:
    Hello @stephanextragroup, Apologize for a delayed response! We had some issues due to the latest…

  • Posted a reply to Popup from Mega Menu, on the site WordPress.org Forums:
    Hello @awesomeflyingdude, I see that you would like to create a global popup. Here’s our…

  • Posted a reply to Divi 4.10.5 | Not Working, on the site WordPress.org Forums:
    Hello @rubenyoung, We have fixed all the known bugs and the latest update (3.0.7) is…

  • Posted a reply to Popups are not working on IE, on the site WordPress.org Forums:
    Hello @rajukunri, Apologize for the inconvenience and for a delayed response! I am not sure…

  • Posted a reply to Popups not triggering in IE, on the site WordPress.org Forums:
    Hello @bnmcintosh, Apologize for the inconvenience! We had some issues due to Divi update but…

  • Posted a reply to How to enable scrolling, on the site WordPress.org Forums:
    Hello @alf131, Thankyou for your interest in our plugin! We do have a fly-in layout…

  • Posted a reply to Rating Popup not disappearing, on the site WordPress.org Forums:
    Hello @onesandzerosdigital, Thanks for getting in touch and asking for help! Please note that private…

  • Posted a reply to Works until Divi 4.10, on the site WordPress.org Forums:
    Hello @akramaskar, Apologize for the inconvenience! We had some issue with the latest update from…

  • Posted a reply to Stop working after update to WordPress 5.8, on the site WordPress.org Forums:
    Hello @gusdelcastillo & @nixopax, Apologize for the inconvenience! It was a known issue and was…

  • Posted a reply to Stopped working on mobile devices, on the site WordPress.org Forums:
    Hello @sannahkhan, Apologize for a delayed response! Please check under plugin tab and you will…

  • Posted a reply to Stop working with Gravity form, on the site WordPress.org Forums:
    Hello @anoopsaini, Apologize for the inconvenience! We had some issues with the previous version due…

  • Posted a reply to The plugin is broken, on the site WordPress.org Forums:
    Hello @ahssan, Apologize for the inconvenience! We have not received such issues recently, however, I…

  • Posted a reply to Divi 4.10.5 | Not Working, on the site WordPress.org Forums:
    Hello @thistlebean, Apologize for the inconvenience and for a delayed response! We are experiencing unusually…

  • Posted a reply to Stopped working on mobile devices, on the site WordPress.org Forums:
    Hi @chockslfc, Apologize for the inconvenience and for a delayed response! We had some issues…

  • Posted a reply to How to trigger Popup with a URL link, on the site WordPress.org Forums:
    Hi @chynee, Apologize for the inconvenience and for a delayed response! We noticed that there…

  • Posted a reply to Updated plugin broke my website, on the site WordPress.org Forums:
    Hi @paddycrook, Apologize for the inconvenience and for a delayed response! We had some issues…

  • Posted a reply to Please add support for Divi 4.10.1, on the site WordPress.org Forums:
    Hello @akramaskar, Apologize for the inconvenience and for a delayed response! We had some issues…

  • Posted a reply to Updated plugin broke my website, on the site WordPress.org Forums:
    Hello @miniflowers, Apologize for the inconvenience! We have not received such issues recently but I…

  • Posted a reply to JS File takes too much memory, on the site WordPress.org Forums:
    Hello @kirepoweb, Thanks for reporting that issue. We've tried to replicate the issue on our…

  • Posted a reply to Pop ups keep opening randomly, on the site WordPress.org Forums:
    Hello @fr8877, Apologize for the inconvenience! I am not sure, if I fully understand your…

  • Posted a reply to Still having issues with 3.03, on the site WordPress.org Forums:
    Hello @grex22, Yes, this is true :) The latest version works only with the updated…

  • Posted a reply to Anchor Links (to ID) Broken Across Divi Site, on the site WordPress.org Forums:
    Hello @jreinwald, Apologize for the inconvenience! I debugged the URL you shared and noticed the…

  • Posted a reply to Popup not working, on the site WordPress.org Forums:
    Hello @webitc8970, Apologize for the inconvenience! Since, you have not mentioned your website URL, I…

  • Posted a reply to Can’t scroll through text in the popup, on the site WordPress.org Forums:
    Hello @srd75, Apologize for a delayed response! We have released our plugin update and hopefully…

  • Posted a reply to 3.0.1 DiviArea.hide(); no longer working, on the site WordPress.org Forums:
    Hello @simonreading, Apologize for the inconvenience! Few errors were reported after the recent update. Our…

  • Posted a reply to Problems with Divi form in popup, on the site WordPress.org Forums:
    Hello @nikkic123, Apologize for the inconvenience! Few errors were reported after the recent update. Our…

  • Posted a reply to pop up when loading page, on the site WordPress.org Forums:
    Hello @esanmil, Apologize for the inconvenience! Triggering a popup on page load is a feature…

  • Posted a reply to The content of my Popup is only displayed when opening DevTools, on the site WordPress.org Forums:
    Hello @izengan, Apologize for the inconvenience! The error you mentioned is actually a warning sign…

  • Posted a reply to Invalid CSS Rules, on the site WordPress.org Forums:
    Hello @saladin100, Apologize for the inconvenience! I debugged the website and noticed that you have…

  • Posted a reply to Gravity forms not showing in popup, on the site WordPress.org Forums:
    Hello @poonasor, Apologize for the inconvenience! We have not received such issues with the gravity…

  • Posted a reply to populate the popup from custom post, on the site WordPress.org Forums:
    Hello @cseevinck, Apologize for the inconvenience! Our plugin can only convert a section into a…

  • Posted a reply to Content moves when popup opens, on the site WordPress.org Forums:
    Hello @marisalepore, Apologize for the inconvenience and for a delayed response! I tried to debug…

  • Posted a reply to Restrict view to desktop only, on the site WordPress.org Forums:
    Hello @cafp2021, Apologize for the inconvenience! You can hide the popup on tablet and mobile…

  • Posted a reply to Can’t scroll through text in the popup, on the site WordPress.org Forums:
    Hello @srd75, Apologize for the inconvenience! I debugged the URL and noticed that the scroll…

  • Posted a reply to Hide Popup for admin, on the site WordPress.org Forums:
    Hello @wordpresshat, Apologize for the inconvenience! Yes, that's a function of Divi Areas Pro. For…

  • Posted a reply to Popup + Contact Form module – Submit reloads the page without validating fields, on the site WordPress.org Forums:
    Hello @cylisvaidya, Apologize for the inconvenience! This behavior is controlled by the contact form, and…

  • Posted a reply to Popup + Contact Form module – Submit reloads the page without validating fields, on the site WordPress.org Forums:
    Hello @gajdoseni, Apologize for the inconvenience! I don't see your page being refreshed after submitting…