Profiles

Posted a reply to wrong date, on the site WordPress.org Forums:
Hi@helpar, Sorry about closing the ticket accidentally. The provided URL is a single post page,…

Posted a reply to Change/translate “List” and “Month, on the site WordPress.org Forums:
Hi @rafix777, It seems some text are missing in the German translation file, but you…

Posted a reply to Category selection problem, on the site WordPress.org Forums:
Hi @adam56610, May I ask what is the relation of "Rendre principal" with the categories?How…

Posted a reply to wrong date, on the site WordPress.org Forums:
Hi @helpar, The screenshot shows that you're still using UTC timezone. In order for The…

Posted a reply to TEC not working in iFramed editor/Gutenberg plugin, on the site WordPress.org Forums:
Hi @huubl, We haven't addressed the bug yet, you are right. We should close the…

Posted a reply to Fatal Error on widget page, on the site WordPress.org Forums:
Hi @nickrtm, I suspect there's a conflict that's causing the issue here. It would be…

Posted a reply to Find Events not working, on the site WordPress.org Forums:
Hi @sootsnoot, I checked your site and I confirm that The Events Calendar was working…

Posted a reply to Elementor Hello theme: Global Fonts and colours not applied!, on the site WordPress.org Forums:
Hi @michellepace, Since you have an active license and for us to help you better,…

Posted a reply to HOW TO create dynamic links to Event Category pages?, on the site WordPress.org Forums:
Hi @michellepace, Since you have an active license and for us to help you better,…

Posted a reply to Search function and month, day links do not work, on the site WordPress.org Forums:
Hi @treibhaus, I see some errors on your site console and I suspect there's a…

Posted a reply to Find Events not working, on the site WordPress.org Forums:
Hi @sootsnoot, Do you experience this issue when you add shortcodes using The Events Calendar…

Posted a reply to Calendar not translating, on the site WordPress.org Forums:
Hi there, @lakinen69 Please check out this article: Translation Basics If you're also using WPML,…

Posted a reply to Broken since WordPress 6.7, on the site WordPress.org Forums:
Hi @wanderfalke79, I'm glad that my colleague could help you with this. I'd be closing…

Posted a reply to Tweaks showings some errors after update to 1.1.2 from 1.0.0, on the site WordPress.org Forums:
Hi @lukaevet, I can confirm that we have an open bug ticket regarding this issue.…

Posted a reply to Events seo performance issue, on the site WordPress.org Forums:
Hi @rashidavc18, For me to understand and learn more about your setup, could you provide…

Posted a reply to Tickets and Stripe payment methods issues, on the site WordPress.org Forums:
Hi @rdwebstuff24, I'm going to share your case with our team to get some help,…

Posted a reply to Recently Created Events Not Displaying, on the site WordPress.org Forums:
Hi @underwooddesign, The calendar on https://campbellsvillechamber.com/news-events/ was added using the "Essential Add-ons for Elementor" plugin,…

Posted a reply to plugin update showing no block support in gutenberg and also broken event layout, on the site WordPress.org Forums:
Hi @mhmmdsufyan, I checked that staging site, and found out the block is hidden by…

Posted a reply to Categories not showing on main event page, on the site WordPress.org Forums:
Hi @mihue, We have an internal bug ticket regarding this issue with ID TECTRIA-140, and…

Posted a reply to plugin update showing no block support in gutenberg and also broken event layout, on the site WordPress.org Forums:
Hi @mhmmdsufyan, What happens to the edit page if you update TEC to its latest…

Posted a reply to Date in permalink, on the site WordPress.org Forums:
Hi @sigurros, Do you use The Events Calendar CSV import feature? Would it work if…

Posted a reply to Date in permalink, on the site WordPress.org Forums:
Hi @sigurros, We recommend using "pretty permalinks" ( %postname%) with The Events Calendar, you can…

Posted a reply to Template override is not working, on the site WordPress.org Forums:
Hi @marcizus, You need to modify each view using their corresponding folder and files, see:…

Posted a reply to Single event blocks not working, on the site WordPress.org Forums:
Hi @marcizus, I tried to install the theme, but it failed, see: https://share.zight.com/geu75LRg Would you…

Posted a reply to My Events Page and my other pages on my website look different, on the site WordPress.org Forums:
Hi @erichehl, Since you have an active license and for us to help you better,…

Posted a reply to Time not displayed correct, on the site WordPress.org Forums:
Hi @mirarno, Are you referring to the tooltip box that appears when hovering over an…

Posted a reply to Accessibility Errors: Multiple Form Labels and Missing Form Label on Month View, on the site WordPress.org Forums:
Hi @themightymo, Are you referring to the month date picker missing the accessibility label?If so,…

Posted a reply to Bullet Lists and Ordered Lists CSS problems, on the site WordPress.org Forums:
Hi @frank6tg, I checked the provide link and noticed that the "Add to Calendar" dropdown…

Posted a reply to Running locally and getting “REST API endpoints are not accessible”, on the site WordPress.org Forums:
Hi @vanish9335, Thank you for sharing the URLs. I don't see any error that causes…

Posted a reply to How to remove a price from registration form, on the site WordPress.org Forums:
Hi @darkooo, Could you please share a screenshot with us so we can better understand…

Posted a reply to Running locally and getting “REST API endpoints are not accessible”, on the site WordPress.org Forums:
Hi @vanish9335, We don't yet fully support FSE themes, since 2020 theme is not a…

Posted a reply to Running locally and getting “REST API endpoints are not accessible”, on the site WordPress.org Forums:
Hi @vanish9335, The message about REST API endpoints is a false positive, and it doesn't…

Posted a reply to Single event template – Page Width, on the site WordPress.org Forums:
Hi @wordpress159, To remove the white space from the banner, update your CSS to the…

Posted a reply to Remove Headers, on the site WordPress.org Forums:
Hi @jasonwlangley, The templates header and sidebar content are coming from the theme, if you…

Posted a reply to The Events calendar: Ticketing & Language (WPML), on the site WordPress.org Forums:
Hi @panizor, Our Event Tickets plugin is not compatible with WPML, see: https://theeventscalendar.com/knowledgebase/wpml-support/ The issue…

Posted a reply to Update issue layout problem, on the site WordPress.org Forums:
I'm glad that we were able to help you with this. If you have some…

Posted a reply to Translation from English to German incorrect since Events Calendar update, on the site WordPress.org Forums:
Hi @d0153, I'd recommend doing a Custom CSS. Go to Appearances → Customize → Additional…

Posted a reply to Fatal error class-wp-filesystem-ftpext.php on line 212, on the site WordPress.org Forums:
Hi @velomanp, Are you getting this error only when you try to install The Events…

Posted a reply to Sales question, on the site WordPress.org Forums:
Hi @napalmx37, Since you’re asking about our Premium Add-ons, please create a ticket on our…

Posted a reply to Lost Pro Shortcodes, on the site WordPress.org Forums:
Hi @jberg1, Since you have an active license and for us to help you better,…

Posted a reply to No get ticket button at checkout, on the site WordPress.org Forums:
Hi, Do you perhaps use a caching plugin/setting on your site? If so, make sure…

Posted a reply to Wrong date on overview but correct date on event, on the site WordPress.org Forums:
Hi @jennyschwickert, Did you also test with 2020 theme? If you haven't tested that yet,…

Posted a reply to I think this is a bug!, on the site WordPress.org Forums:
Hi @tonygao, Since you have an active license and for us to help you better,…

Posted a reply to “Events” text cannot be translated, on the site WordPress.org Forums:
Hi @newbii, We have a free extension that helps you with relabeling “Events”, “Organizers”, and…

Posted a reply to Veranstaltungskategorien werden nicht getrennt angezeigt!, on the site WordPress.org Forums:
Hi @msakari, I noticed that you have an active license and opened a support ticket…

Posted a reply to Orphaned, on the site WordPress.org Forums:
Hi @eliyahna, No problem, you can still open a ticket at https://my.theeventscalendar.com/get-help/. Looking forward to…

Posted a reply to No payment option shown when logged out, on the site WordPress.org Forums:
Hi @hiphopucit, Can you exclude the checkout page from being cached and let me know…

Posted a reply to Wrong starting Day at Front end, on the site WordPress.org Forums:
Hi @tobiasoptin, Do you perhaps have a caching plugin? If so, make sure to configure…

Posted a reply to Can’t advance calendar past July in front end, on the site WordPress.org Forums:
Hi @megunticook, We can only check the public URLs, if you have a possibility, please…

Posted a reply to Events Attendees Email – not sending, on the site WordPress.org Forums:
Hi @presentise, We have an internal ticket GTRIA-1256 to address this issue, and I’ve included…