Profiles

Posted a reply to Invalid AddToCart Value Parameter, on the site WordPress.org Forums:
Hey, just released the new version with this fix that should solve your issue for…

Posted a reply to Already have installed the pixel on wordpress, on the site WordPress.org Forums:
Hi, yes, sure! Just get the Pixel ID of your existing pixel from your Facebook…

Posted a reply to Pixel Caffeine doesn’t fire the add to cart event, on the site WordPress.org Forums:
Hi, I've seen the problem is from the single page, but it should work with…

Posted a reply to Pixel Caffeine causing Updating failed, on the site WordPress.org Forums:
Awesome! Thanks for confirming! :)

Posted a reply to Invalid AddToCart Value Parameter, on the site WordPress.org Forums:
Hey, yes thank you! Your website URL was very helpful and I discovered that the…

Posted a reply to Invalid AddToCart Value Parameter, on the site WordPress.org Forums:
Unfortunately, you cannot share any sensible credentials and I cannot share any private channel for…

Posted a reply to content_ids = NULL, on the site WordPress.org Forums:
Could you please share your website URL where I can see the issue in action?…

Posted a reply to add to cart event warning, on the site WordPress.org Forums:
Hi, please join to this thread: https://wordpress.org/support/topic/content_ids-null/#post-14190495 Thanks.

Posted a reply to content_ids = NULL, on the site WordPress.org Forums:
Also, when and where does it appear exactly? On a simple product? Or variable one?…

Posted a reply to content_ids = NULL, on the site WordPress.org Forums:
Hi, what version of Pixel Caffeine and WooCommerce are you using? Are using some other…

Posted a reply to Invalid AddToCart Value Parameter, on the site WordPress.org Forums:
We don't have this issue on our end and we aren't able to replicate it…

Posted a reply to Data tracking, on the site WordPress.org Forums:
Hi, are you using some caching plugins? There are known issues with server-side events that…

Posted a reply to Zero support anywhere, on the site WordPress.org Forums:
Hey, sorry to hear your bad feedback. We are really sorry for the issue and…

Posted a reply to Pixel Caffeine causing Updating failed, on the site WordPress.org Forums:
Hi, I can't understand very well the source of your issue, we should have more…

Posted a reply to Error on checkout event. Value: Indefined Currency: EUR, on the site WordPress.org Forums:
Hi, First off, I see two different Pixel IDs initialized on your website. The rule…

Posted a reply to Server side event error Api version, on the site WordPress.org Forums:
Hi, yes, they updated the supported version to v10.0 and we are releasing a new…

Posted a reply to Invalid AddToCart Value Parameter, on the site WordPress.org Forums:
Hi, what version of Pixel Caffeine and WooCommerce are you using? Are using some other…

Posted a reply to PHP Update, on the site WordPress.org Forums:
Hi, could you please provide more info about your issue? What error are you talking…

Posted a reply to I can’t create a catalog through Pixel Caffeine, on the site WordPress.org Forums:
Hi, please, try to reset the Facebook connection by following these steps: Go into your…

Posted a reply to How can I stop the generation of the file to be able to modify the settings?, on the site WordPress.org Forums:
Hi, about excluding variations, there is a dedicated option in the catalog settings, here a…

Posted a reply to Automatic Advanced Matching, on the site WordPress.org Forums:
Hi, Pixel Caffeine already adds some advanced matching data in all pixels sent from the…

Posted a reply to Not tracking all events, on the site WordPress.org Forums:
Hi, are you using some caching plugins? There are known issues with server-side events that…

Posted a reply to Fatal error, on the site WordPress.org Forums:
Hi, we scoped the entire third-party libraries use by Pixel Caffeine within a different own…

Posted a reply to Server Side Event error: deprecated version of the Ads API, on the site WordPress.org Forums:
Hi, yes, they updated the supported version to v10.0 and we are releasing a new…

Posted a reply to Cache issue – remove id event when not use API conversion, on the site WordPress.org Forums:
Hey, yes, we are adding a new option to enable the server-side tracking through AJAX…

Posted a reply to Conversion API and liteSpeed cache problem and solution, on the site WordPress.org Forums:
Hey, we are adding a new option to enable the server-side tracking through AJAX request,…

Posted a reply to missing some deduplication parameters, on the site WordPress.org Forums:
Hi, are you using some caching plugins? There are known issues with server-side events that…

Posted a reply to Errors With Pixel, on the site WordPress.org Forums:
Hi, are you using some caching plugins? There are known issues with server-side events that…

Posted a reply to Deduplication with ATC event, on the site WordPress.org Forums:
Hi, are you using some caching plugins? There are known issues with server-side events that…

Posted a reply to Product Catalog: need Business Manager Account, but it set only user account, on the site WordPress.org Forums:
Hi, there isn't a direct way to select a business manager, but the business manager…

Posted a reply to Deduplicated Error, on the site WordPress.org Forums:
Hi, are you using some caching plugins? There are known issues with server-side events that…

Posted a reply to Custom Audiences: Incorrect sizes, on the site WordPress.org Forums:
The custom audiences don't depend on the website but on the Pixel. He has the…

Posted a reply to Error on Static Homepage, on the site WordPress.org Forums:
Please, update the plugin to latest version. It should be already fixed. Let me know,…