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Willie Jackson

Profile picture of Willie Jackson
  • Member Since: July 22nd, 2011
  • New York City
  • williejackson.com
  • Senior Marketer and Engineer at W3 EDGE
  • Find me on:

Interests

Servers, Web Performance, Gummi Bears, Traveling, dancing my face off…

  • Posted a reply to "Enabled but still no imgae caching", on the site WordPress Support Forums:
    Can you email us a link to the Google Page Speed Insights report? This is…

    2 hours ago

  • Posted a reply to "Enabled but still no imgae caching", on the site WordPress Support Forums:
    Well it sounds like W3 Total Cache isn't really configured at all. To address this…

    3 hours ago

  • Posted a reply to "Object Cache add-in file object-cache.php is not a W3 Total Cache drop-in.", on the site WordPress Support Forums:
    This is a bug in the current release (0.9.2.4) that has been fixed in the…

    3 hours ago

  • Posted a reply to "Page Cache won't clear on Network / Multi-Sites Setup", on the site WordPress Support Forums:
    Can you email us so we can investigate what's going on? There's not enough information…

    4 hours ago

  • Posted a reply to "Enabled but still no imgae caching", on the site WordPress Support Forums:
    Can you be more specific about the problem you're having?

    4 hours ago

  • Posted a reply to "I am not able to update setting in W3 Total Cache plugin", on the site WordPress Support Forums:
    Hey is same solution might work for me? It should, yes. Is it okay or…

    2 weeks ago

  • Posted a reply to "I am not able to update setting in W3 Total Cache plugin", on the site WordPress Support Forums:
    Sounds like there are permissions issues preventing PHP from writing to the filesystem, you probably…

    2 weeks ago

  • Posted a reply to "I am not able to update setting in W3 Total Cache plugin", on the site WordPress Support Forums:
    No, you upload it in the same place from which it's downloaded in W3TC at…

    2 weeks ago

  • Posted a reply to "I am not able to update setting in W3 Total Cache plugin", on the site WordPress Support Forums:
    @zackdn I work for W3 EDGE :) Do me a favor and try the following:…

    2 weeks ago

  • Posted a reply to "I am not able to update setting in W3 Total Cache plugin", on the site WordPress Support Forums:
    As I mentioned, I cannot troubleshoot or provide support for an instance running on your…

    2 weeks ago

  • Posted a reply to "I am not able to update setting in W3 Total Cache plugin", on the site WordPress Support Forums:
    W3TC.

    3 weeks ago

  • Posted a reply to "I am not able to update setting in W3 Total Cache plugin", on the site WordPress Support Forums:
    I can't troubleshoot your local machine, but all you need to do normally is click…

    3 weeks ago

  • Posted a reply to "ObjectCache API is out of date. This breaks other plugins", on the site WordPress Support Forums:
    @roam92: Thanks for the feedback.

    5 months ago

  • Posted a reply to "ObjectCache API is out of date. This breaks other plugins", on the site WordPress Support Forums:
    @roam92: No ETA, but the version 0.9.4 was released 17 days ago... :)

    5 months ago

  • Posted a reply to "ObjectCache API is out of date. This breaks other plugins", on the site WordPress Support Forums:
    This is fixed in the next release, drop us an email if you'd like to…

    5 months ago

  • Posted a reply to "Persistent "Support us Lightbox"", on the site WordPress Support Forums:
    My pleasure.

    5 months ago

  • Posted a reply to "Persistent "Support us Lightbox"", on the site WordPress Support Forums:
    Have you tried clicking the cancel button? If you do and it continues to pop…

    5 months ago

  • Posted a reply to "Error: Empty hostname for MaxCDN Test", on the site WordPress Support Forums:
    @dionsis: This issue doesn't prevent the CDN from working. Drop me a note so I…

    6 months ago

  • Posted a reply to "Error: Empty hostname for MaxCDN Test", on the site WordPress Support Forums:
    @dionsis: Sorry, no ETA is available currently.

    6 months ago

  • Posted a reply to "Error: Empty hostname for MaxCDN Test", on the site WordPress Support Forums:
    @mnp2192: sounds like you've enabled the CDN checkbox without configuring MaxCDN.

    7 months ago

  • Posted a reply to "V 0.9.3 CDN Cloudfront Error - Empty Access Key", on the site WordPress Support Forums:
    This is fixed in the next release.

    7 months ago

  • Posted a reply to "Error: Empty hostname for MaxCDN Test", on the site WordPress Support Forums:
    This is fixed in the next release.

    7 months ago

  • Posted a reply to "What is W3 Total Cache Pro?", on the site WordPress Support Forums:
    @all: http://www.w3-edge.com/weblog/2013/09/w3-total-cache-pro/

    10 months ago

  • Posted a reply to "How come it tells me "No package XXX available" when I try to install?", on the site WordPress Support Forums:
    Try: yum install php5-pear php5-devel // (note the '5'). As for httpd-devel, check your /etc/yum.conf…

    1 year ago

  • Posted a reply to "W3 Total Cache vs Mobilepress", on the site WordPress Support Forums:
    W3TC isn't disabling mobilepress, you just need some additional configuration: Navigate to the User Agent…

    1 year ago

  • Posted a reply to "WP Super Cache and Plugin Question", on the site WordPress Support Forums:
    I'd recommend disabling object caching and database caching in your case, as caching those to…

    1 year ago

  • Posted a reply to "Help me to configure W3 Total on VPS", on the site WordPress Support Forums:
    Sounds like a permissions issue unrelated to W3TC, you'll likely have the issue when you…

    1 year ago

  • Posted a reply to "Slow speed results - Using W3TC + CloudFlare. Incorrect settings?", on the site WordPress Support Forums:
    If you'd like have your settings dialed in professionally, yes :)

    1 year ago

  • Posted a reply to "Slow speed results - Using W3TC + CloudFlare. Incorrect settings?", on the site WordPress Support Forums:
    Yes, sorry, I'm talking about minify. Feed caching is under page caching.

    1 year ago

  • Posted a reply to "Slow speed results - Using W3TC + CloudFlare. Incorrect settings?", on the site WordPress Support Forums:
    Optimal settings are site and theme specific, it's tough to prescribe what you need without…

    1 year ago

  • Posted a reply to "Scheduled database backups no longer working", on the site WordPress Support Forums:
    Please get in touch with us directly about the issue if you're still having problems:…

    2 years ago

  • Posted a reply to "W3 Total Cache/Cloudflare/BulletProof", on the site WordPress Support Forums:
    Let me know if I can answer any remaining questions about W3TC: http://www.w3-edge.com/contact/

    2 years ago

  • Posted a reply to "W3TC 0.9.2.8 Killed My Backend", on the site WordPress Support Forums:
    Please send us a note if you're still having issues with 0.9.2.8 http://www.w3-edge.com/contact/

    2 years ago

  • Posted a reply to "HELP :(", on the site WordPress Support Forums:
    @Code96 The forums are not where the majority of support takes place, I'd recommend dropping…

    2 years ago

  • Posted a reply to "HELP :(", on the site WordPress Support Forums:
    Can you please drop us a note so we can take a look? http://www.w3-edge.com/contact/

    2 years ago

  • Posted a reply to "Where Can I Find Help?", on the site WordPress Support Forums:
    Use the support tab of the plugin or drop us a note on our site…

    2 years ago

  • Posted a reply to "W3 Total Cache and WPBackpup", on the site WordPress Support Forums:
    The link @mikeotgaar shared explains what's going on and Frederick (plugin creator) chimed in on…

    2 years ago

  • Posted a reply to "W3 Total Cache Messed Up My Site's Home Page Help!", on the site WordPress Support Forums:
    Future versions of W3TC will certainly make this process more seamless, but a basic understanding…

    2 years ago

  • Posted a reply to "W3 Total Cache Messed Up My Site's Home Page Help!", on the site WordPress Support Forums:
    I maintain that you were probably one checkbox (minify) away from your site not being…

    2 years ago

  • Posted a reply to "W3 Total Cache Messed Up My Site's Home Page Help!", on the site WordPress Support Forums:
    You seem to be conflating those messages with a misconfiguration. It appears Page Cache URL…

    2 years ago

  • Posted a reply to "Multisite CDN", on the site WordPress Support Forums:
    You can request the latest version here: http://www.w3-edge.com/contact/

    2 years ago

  • Posted a reply to "W3 Total Cache HELP", on the site WordPress Support Forums:
    You can use all of them, but I'd advise against enabling database and object caching…

    2 years ago

  • Posted a reply to "W3 Total Cache HELP", on the site WordPress Support Forums:
    The first two are not typically found in shared hosting accounts, you'd need a VPS…

    2 years ago

  • Posted a reply to "W3 Total Cache HELP", on the site WordPress Support Forums:
    Looks like an incomplete W3TC installation, you can deactivate/delete and reinstall to try and fix.…

    2 years ago

  • Posted a reply to "W3 Total Cache + Clodflare. Load time 3.75 sec. :-(", on the site WordPress Support Forums:
    Glad to hear it, thanks for the update.

    2 years ago

  • Posted a reply to "W3 Total Cache + Clodflare. Load time 3.75 sec. :-(", on the site WordPress Support Forums:
    No, disabling completely means disabling completely :) https://www.cloudflare.com/my-websites > [gear dropdown to the right in…

    2 years ago

  • Posted a reply to "W3 Total Cache + Clodflare. Load time 3.75 sec. :-(", on the site WordPress Support Forums:
    Again, I'd recommend disabling CloudFlare completely first. And I'd have W3TC implementing minify, not CloudFlare,…

    2 years ago

  • Posted a reply to "W3 Total Cache + Clodflare. Load time 3.75 sec. :-(", on the site WordPress Support Forums:
    Cloudflare should be tested after W3TC gets dialed in, and you should use a real…

    2 years ago

  • Posted a reply to "Fatal Error (Uninstalling Theme)", on the site WordPress Support Forums:
    You just download the files from wordpress.org and upload via FTP. Good luck!

    2 years ago

  • Posted a reply to "Fatal Error (Uninstalling Theme)", on the site WordPress Support Forums:
    Ok, I'd reinstall WordPress (wp-admin and wp-includes) then.

    2 years ago