-
Posted a reply to Premium version site performance, on the site WordPress.org Forums:
What's your website? We'll check it out. -
Posted a reply to Sadly it’s not up to par with the service, on the site WordPress.org Forums:
Hi and thanks for your feedback. The issue where it does not load when clicked… -
Posted a reply to getting error on footer – free space down the footer, on the site WordPress.org Forums:
Hi,Thanks for your patience. I checked your site and see you have fixed this now… -
Posted a reply to Sadly it’s not up to par with the service, on the site WordPress.org Forums:
Hi and thanks for your patience. Sorry for the confusion here! Please tell me more… -
Posted a reply to Don’t ever pay for this service!, on the site WordPress.org Forums:
Hi Becky,Sorry for the confusion here and that we did not reply to your email,… -
Posted a reply to Cannot login or view homepage to login!, on the site WordPress.org Forums:
Hi,As a test please try to login using a different web browser. Please let me… -
Posted a reply to Your project has been downgraded, on the site WordPress.org Forums:
Hi John, I have sent your feedback to our team. Very sorry for all of… -
Posted a reply to Your project has been downgraded, on the site WordPress.org Forums:
Hi John, Very sorry for the confusion here! Please login, click Downgrade, then scroll down,… -
Posted a reply to Zero, zilch, no support, on the site WordPress.org Forums:
Hi, Very sorry we did not reply to your email. Normally we reply to emails… -
Posted a reply to Warning: Undefined array key, on the site WordPress.org Forums:
I’ll double check with the team about php 8 and get back to you. -
Posted a reply to Dashboard stats not working, on the site WordPress.org Forums:
Hi, Glad to hear you got things sorted out! Many thanks for providing the extra… -
Posted a reply to Dashboard stats not working, on the site WordPress.org Forums:
Hi and thanks for your patience. Do you get a blank white page when trying… -
Posted a reply to Tracking Downloads, on the site WordPress.org Forums:
I believe, we have updated you with a custom code. We will continue communication over… -
Posted a reply to Migrate hit counts?, on the site WordPress.org Forums:
Hi and thanks for your patience. Yes we can adjust the "starting count" for the… -
Posted a reply to Just checking that this is all asynchronous, on the site WordPress.org Forums:
Hi Mike, Yes, Force invisibility check means invisible counter. And we visit your website (load… -
Posted a reply to Just checking that this is all asynchronous, on the site WordPress.org Forums:
Hi Mike, Statcounter has a visible and invisible counter. If you are using the invisible… -
Posted a reply to not reliable., on the site WordPress.org Forums:
Hi, Sorry for the inconvenience! Even Google and Facebook have their servers go down, so… -
Posted a reply to Suddenly stopped working, on the site WordPress.org Forums:
Hi again! I am updating you in our ticket system. Thanks -
Posted a reply to Suddenly stopped working, on the site WordPress.org Forums:
Hello, I just updated your ticket today. It seems there are other plugins been used… -
Posted a reply to Suddenly stopped working, on the site WordPress.org Forums:
Hi, Sorry to hear this! Please contact us directly so we can look into this… -
Posted a reply to Loading delay – resolving host., on the site WordPress.org Forums:
Sorry to hear this, seems to be a temporary glitch. Are you still seeing this… -
Posted a reply to can’t show up stats, on the site WordPress.org Forums:
Hi, Thanks for your message and patience. This means one of your Chrome extensions is… -
Posted a reply to Security Code:??????????? Product ID ?????????, on the site WordPress.org Forums:
Hi, Sorry for the confusion. When you get your StatCounter code at the top it… -
Posted a reply to php error, had to rollback to 2.0, on the site WordPress.org Forums:
Hi, Thanks for your patience. A new version of the plugin (2.0.6) was released several… -
Posted a reply to error in admin since latest update, on the site WordPress.org Forums:
Hi, Please accept our apologies for the inconvenience and delays. This problem was actually fixed… -
Posted a reply to Error of No Pages, on the site WordPress.org Forums:
Hi, Thanks for your messages and feedback. Very glad to hear all is well now!… -
Posted a reply to A Parser-blocking, cross site script error – document.write, on the site WordPress.org Forums:
The latest update to the plugin should fix this. If you set the counter to… -
Posted a reply to error in admin since latest update, on the site WordPress.org Forums:
We have a new update out that should fix the earlier issue. If you encounter… -
Posted a reply to php error, had to rollback to 2.0, on the site WordPress.org Forums:
We have a new update out that should fix the earlier issue. If you encounter… -
Posted a reply to php error, had to rollback to 2.0, on the site WordPress.org Forums:
We've rolled back the latest update and we'll have a fix for this shortly. Apologies… -
Posted a reply to error in admin since latest update, on the site WordPress.org Forums:
Thanks for reporting this everyone. We're investigating. -
Posted a reply to A Parser-blocking, cross site script error – document.write, on the site WordPress.org Forums:
Hi LenW, Thanks for your message and patience. The code found in the link I… -
Posted a reply to StatCounter is blank in Dashboard, on the site WordPress.org Forums:
Hi, Sorry for the delays! Glad to hear you were able to figure it out.… -
Posted a reply to faulty code in StatCounter causes php error, on the site WordPress.org Forums:
Hi, Thanks for your message and patience. Are you still seeing this error? Regards, Rory… -
Posted a reply to Keywords Unavailable from google, on the site WordPress.org Forums:
Hi John, Very welcome. Please let us know if you ever need anything. Thanks for… -
Posted a reply to Plugin crashing my site, on the site WordPress.org Forums:
Hi, Thanks for your message. To be clear are you saying when the StatCounter plugin… -
Posted a reply to Had to do this Twice Now…, on the site WordPress.org Forums:
Hi, Glad the plugin I sent over worked out. Please let us know if you… -
Posted a reply to A Parser-blocking, cross site script error blocking other javascript scripts, on the site WordPress.org Forums:
I see the issue. I will raise this with our developers and get back to… -
Posted a reply to A Parser-blocking, cross site script error blocking other javascript scripts, on the site WordPress.org Forums:
Hello, Can you link us to a live example of this happening? What browser are… -
Posted a reply to Junk in the database, on the site WordPress.org Forums:
Thank you for reporting this. I'll log this with our developers.
