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sharethissupport

Profile picture of sharethissupport
  • Member Since: April 19th, 2012
  • Posted a reply to "Facebook Shared content not displaying", on the site WordPress Support Forums:
    It seems that your site URL is causing the issue. We tried unshortening the URL…

    2 days ago

  • Posted a reply to "Twitter Won't Display Pictures Featured on Posts", on the site WordPress Support Forums:
    It seems we miss the .com part of the website. But as we can check…

    3 days ago

  • Posted a reply to "Twitter Won't Display Pictures Featured on Posts", on the site WordPress Support Forums:
    We have checked your website, it seems that you have uninstalled ShareThis Plugin. Can you…

    4 days ago

  • Posted a reply to "Buttons duplicated under posts", on the site WordPress Support Forums:
    It seems you have deactivated the ShareThis Plugin. But in your website code, we can…

    1 week ago

  • Posted a reply to "Link wrong and no picture", on the site WordPress Support Forums:
    As we can check you are using Facebook's Native share button and it seems to…

    1 week ago

  • Posted a reply to "Buttons duplicated under posts", on the site WordPress Support Forums:
    Can you please check your ShareThis Plugin Settings Page - Step-4 Where you have option…

    1 week ago

  • Posted a reply to "Javascript Errors", on the site WordPress Support Forums:
    @skthewebmaste Are you still facing the same issue?

    2 weeks ago

  • Posted a reply to "Sharing HTML Email / Newsletter", on the site WordPress Support Forums:
    On the development front, we don't have any ETA for now.

    2 weeks ago

  • Posted a reply to "Link wrong and no picture", on the site WordPress Support Forums:
    We have checked your website, it seems that your5 website doesn't contain any Open Graph…

    2 weeks ago

  • Posted a reply to "Sharing HTML Email / Newsletter", on the site WordPress Support Forums:
    Right now only text emails are shared. HTML Email is in our future development roadmap.

    2 weeks ago

  • Posted a reply to "facebook share shows double on post", on the site WordPress Support Forums:
    We have checked your website, it seems that you have added ShareThis Span tag code…

    2 weeks ago

  • Posted a reply to "Choosing image when I share article with Facebook", on the site WordPress Support Forums:
    Please note that Facebook's behavior is a bit different. It crawls the page to grab…

    2 weeks ago

  • Posted a reply to "Powered by ShareThis", on the site WordPress Support Forums:
    There is no way to remove the "Powered by ShareThis" line from the pop-up.

    2 weeks ago

  • Posted a reply to "Sharethis Side Bar Google Plus", on the site WordPress Support Forums:
    You can easily add the Google+ button on ShareThis sidebar. If you have the latest…

    2 weeks ago

  • Posted a reply to "Hover bar settings", on the site WordPress Support Forums:
    It is not possible to remove the ShareThis bar from selected pages of your WordPress…

    2 weeks ago

  • Posted a reply to "Using 16px Icons for Hovering Bar", on the site WordPress Support Forums:
    Thanks for sharing your findings and implementation.

    2 weeks ago

  • Posted a reply to "Want to display this only in the main post", on the site WordPress Support Forums:
    We are unable to open your website, it seems to be under construction. If you…

    2 weeks ago

  • Posted a reply to "Google+ Not Showing", on the site WordPress Support Forums:
    We have further investigated the issue. It seems that some other plugin is adding some…

    2 weeks ago

  • Posted a reply to "Linkedin error", on the site WordPress Support Forums:
    Please let us know if you have second thought of implementing the ShareThis widgets.

    2 weeks ago

  • Posted a reply to "Using 16px Icons for Hovering Bar", on the site WordPress Support Forums:
    Hey Brian, The ShareThis Hovering bar is as per the design of the ShareThis and…

    3 weeks ago

  • Posted a reply to "Linkedin error", on the site WordPress Support Forums:
    It seems that the Website you have provided has some other Social Service implementation and…

    4 weeks ago

  • Posted a reply to "onhover: false not working?", on the site WordPress Support Forums:
    Please make a change in your code - <script charset="utf-8" type="text/javascript">stLight.options({"publisher":"wp.a927ca6e-0377-4c64-9366-cf9791a10b21", onhover:false});var st_type="wordpress3.9.1";</script> And let…

    4 weeks ago

  • Posted a reply to "Linkedin error", on the site WordPress Support Forums:
    The error seems to be coming from LinkedIn and not from ShareThis as the in…

    1 month ago

  • Posted a reply to "Google+ Not Showing", on the site WordPress Support Forums:
    Google+ is a native Google button. Please provide us your website details so that we…

    1 month ago

  • Posted a reply to "Can you share homepage through link? Redirection after?", on the site WordPress Support Forums:
    You can use "st_url" property to share a specific URL. Example - <span class='st_sharethis_hcount' displayText='ShareThis'…

    1 month ago

  • Posted a reply to "onhover: false not working?", on the site WordPress Support Forums:
    The code seems to be fine. General implementation is - <script type="text/javascript">stLight.options({publisher: "Publisher_key", onhover:false});</script> Please…

    1 month ago

  • Posted a reply to "Worst social sharing plugin I have used for WP", on the site WordPress Support Forums:
    It seems that the CopyNShare is enabled on your site and a hash is getting…

    1 month ago

  • Posted a reply to "WordPress plugin duplicating post title and not showing correct thumbnail image", on the site WordPress Support Forums:
    In order to add Meta tags to your site, you should have access to your…

    1 month ago

  • Posted a reply to "buttons not able to drag", on the site WordPress Support Forums:
    From the screenshot it cannot be predicted exactly what is causing the issue. Please provide…

    1 month ago

  • Posted a reply to "some of the buttons dont display correctly", on the site WordPress Support Forums:
    Please provide your website details so that we can further investigate the issue you are…

    1 month ago

  • Posted a reply to "WordPress plugin duplicating post title and not showing correct thumbnail image", on the site WordPress Support Forums:
    We have checked your website, the buttons seems to be showing properly and no duplicate…

    1 month ago

  • Posted a reply to "Whatsapp share button", on the site WordPress Support Forums:
    Thanks for the information. The implementation of WhatsApp button is under development and will be…

    1 month ago

  • Posted a reply to "Move hover bar", on the site WordPress Support Forums:
    Please add the below CSS in your website CSS property - #sthoverbuttons { top: 10%;…

    2 months ago

  • Posted a reply to "ShareThis Sidebar Sharing Icons", on the site WordPress Support Forums:
    As we can check your site, there is no ShareThis side bar present. It seems…

    2 months ago

  • Posted a reply to "settings page is unusable with wordpress3.9", on the site WordPress Support Forums:
    Right now ShareThis WordPress Plugin is not supported on SSL enabled site and hence it…

    2 months ago

  • Posted a reply to "Move hover bar", on the site WordPress Support Forums:
    Please provide your website details so that we can take a look and provide you…

    2 months ago

  • Posted a reply to "How to remove sharethis buttons from excerpts?", on the site WordPress Support Forums:
    This is in our priority list and will be available in future plugin versions.

    2 months ago

  • Posted a reply to "Why not officially compatible with 3.9.1?", on the site WordPress Support Forums:
    ShareThis Plugin is compatible with the latest version as well. It was there before the…

    2 months ago

  • Posted a reply to "Can't load ShareThis settings page", on the site WordPress Support Forums:
    Please check out our new plugin version and let us know if this works for…

    2 months ago

  • Posted a reply to "Caching issue after update?", on the site WordPress Support Forums:
    Can you please check our new version and let us know if this works for…

    2 months ago

  • Posted a reply to "How to get ShareThis to appear above WordPress Related Posts", on the site WordPress Support Forums:
    It is not possible to control where buttons appear on WordPress post (location on a…

    2 months ago

  • Posted a reply to "No shortcode functionality...", on the site WordPress Support Forums:
    @ WriterDan Thanks for suggesting the "short code" method.

    2 months ago

  • Posted a reply to "How to remove sharethis buttons from excerpts?", on the site WordPress Support Forums:
    We already raised this as a feature request to add an option to remove the…

    2 months ago

  • Posted a reply to "Can't load ShareThis settings page", on the site WordPress Support Forums:
    Are you still facing the issue? We are unable to reproduce the issue at our…

    2 months ago

  • Posted a reply to "Caching issue after update?", on the site WordPress Support Forums:
    As we can check your website page, the ShareThis buttons are properly showing-up and working…

    2 months ago

  • Posted a reply to "Share This not working for Tuenti", on the site WordPress Support Forums:
    Are you trying to add your own button which is not in the list of…

    2 months ago

  • Posted a reply to "Whatsapp share button", on the site WordPress Support Forums:
    Please note that Whatsapp is a Mobile based service and cannot be added to any…

    2 months ago

  • Posted a reply to "settings page is unusable with wordpress3.9", on the site WordPress Support Forums:
    Can you please provide your website details and the Theme and Plugins list which you…

    2 months ago

  • Posted a reply to "Caching issue after update?", on the site WordPress Support Forums:
    Can you please provide your website details and the Theme and Plugins list which you…

    2 months ago

  • Posted a reply to "1st panel in configuration settings is broken", on the site WordPress Support Forums:
    We went ahead and issued a new release (v. 7.0.14). This is up now. This…

    3 months ago