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James Huff

Profile picture of James Huff
  • Member Since: October 4th, 2004
  • macmanx.com
  • Happiness Engineer at Automattic
  • Find me on:

Bio/Description

I’m terrible at making these things short, so I’ll just say that I’m a Happiness Engineer at Automattic and a Support Forum volunteer. There’s more at http://macmanx.com/about/

WordPress Origin Story

I started using WordPress in 2004, ran into a problem right away, asked on the forums, and starting answering whatever threads I could. In 2010, I took a job as a Happiness Engineer at Automattic, providing support for bloggers at WordPress.com (a bit different from WordPress.org). After a few years away from the WordPress.org Support Forums, I’m trying to make a comeback. :)

  • Posted a reply to "Plugin file issues since upgrade to 3.9.2", on the site WordPress Support Forums:
    Oh yeah, definitely get rid of that .htaccess file in the plugins folder, there's your…

    1 hour ago

  • Posted a reply to "Temporary URL to domain name, theme not showing", on the site WordPress Support Forums:
    You're welcome! :)

    4 hours ago

  • Posted a reply to "please help, site bbroken", on the site WordPress Support Forums:
    Right, did you try switching off plugins and switching to the Twenty Fourteen theme, then…

    4 hours ago

  • Posted a reply to "Problems with my posts after update", on the site WordPress Support Forums:
    You're welcome!

    9 hours ago

  • Posted a reply to "Temporary URL to domain name, theme not showing", on the site WordPress Support Forums:
    I still see the IP address being requested by the site, not the domain. Follow…

    10 hours ago

  • Posted a reply to "I forbid you to make any changes to my site!", on the site WordPress Support Forums:
    Also, in case that blank site at http://yeghiazaryan.info/ is indeed supposed to be your site,…

    10 hours ago

  • Posted a reply to "Twenty Twelve theme, how do I change "Leave a Reply" to "Leave a Comment"?", on the site WordPress Support Forums:
    I totally understand. :) For continuity's sake, and anyone else tuning in, here's the new…

    10 hours ago

  • Posted a reply to "fatal error failed to open stream: No such file or directory", on the site WordPress Support Forums:
    You're welcome!

    10 hours ago

  • Posted a reply to "Twenty Twelve theme, how do I change "Leave a Reply" to "Leave a Comment"?", on the site WordPress Support Forums:
    Ah, sorry, it looked like the same question to me. Do you mean the "Leave…

    10 hours ago

  • Posted a reply to "fatal error failed to open stream: No such file or directory", on the site WordPress Support Forums:
    Your hosting provider is GoDaddy. WordPress is just the software. :)

    10 hours ago

  • Posted a reply to "I forbid you to make any changes to my site!", on the site WordPress Support Forums:
    Ok, what is the URL of your site? http://yeghiazaryan.info/ isn't loading at the moment. Also,…

    10 hours ago

  • Posted a reply to "HELP! 404 Page not found error message", on the site WordPress Support Forums:
    http://csidentalstudio.com/wordpress1/ seems to be working just fine. Is that what it should be?

    10 hours ago

  • Posted a reply to "Theme MobiTime - Heeelp", on the site WordPress Support Forums:
    You're welcome!

    10 hours ago

  • Posted a reply to "Does $99 Premium Package Allow for ThemeForest Themes?", on the site WordPress Support Forums:
    The .com vs. .org only referrers to literally http://wordpress.com/ vs. http://wordpress.org/ not the domain you're…

    10 hours ago

  • Posted a reply to "fatal error failed to open stream: No such file or directory", on the site WordPress Support Forums:
    If you still have trouble connecting, contact your hosting provider for your FTP login credentials.

    10 hours ago

  • Posted a reply to "Theme MobiTime - Heeelp", on the site WordPress Support Forums:
    Ok, that's still a commercial theme. Their support is offered via http://newwpthemes.com/forum/

    10 hours ago

  • Posted a reply to "Theme MobiTime - Heeelp", on the site WordPress Support Forums:
    Sure, just upload it via Media -> Add New in your blog's Dashboard and reply…

    10 hours ago

  • Posted a reply to "I forbid you to make any changes to my site!", on the site WordPress Support Forums:
    No, WordPress.com, Jetpack, and Akismet are products of Automattic. WordPress is a product of the…

    11 hours ago

  • Posted a reply to "Theme MobiTime - Heeelp", on the site WordPress Support Forums:
    How did you do that? There are no themes with that name in the directory?…

    11 hours ago

  • Posted a reply to "fatal error failed to open stream: No such file or directory", on the site WordPress Support Forums:
    I don't understand how to access the server via FTP. Are there any video tutorials…

    11 hours ago

  • Posted a reply to "Temporary URL to domain name, theme not showing", on the site WordPress Support Forums:
    Is the site in question http://www.dailyplanet.bc.ca/ ? If so, it seems to be working perfectly…

    11 hours ago

  • Posted a reply to "How can I find this theme?", on the site WordPress Support Forums:
    It appears to be http://themeforest.net/item/braxton-premium-wordpress-magazine-theme/5874984 If you view the source of a site, you'll find…

    11 hours ago

  • Posted a reply to "fatal error failed to open stream: No such file or directory", on the site WordPress Support Forums:
    Access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of…

    11 hours ago

  • Posted a reply to "Theme MobiTime - Heeelp", on the site WordPress Support Forums:
    Where did you get the theme from?

    11 hours ago

  • Posted a reply to "how to Install a pluguin. I am BRAND new to WP so bear with me please.", on the site WordPress Support Forums:
    Pick the plugin you're using out of here http://wordpress.org/plugins/search.php?q=nivoslider post in the Support tab on…

    11 hours ago

  • Posted a reply to "Theme MobiTime - Heeelp", on the site WordPress Support Forums:
    If you use a commercial theme and need support, please go to their official support…

    11 hours ago

  • Posted a reply to "I forbid you to make any changes to my site!", on the site WordPress Support Forums:
    We are not and cannot change any content on your site. The WordPress software you…

    11 hours ago

  • Posted a reply to "how to install a widget from another website", on the site WordPress Support Forums:
    Yeah, don't follow that guide, it's much easier than that. :) All you need to…

    11 hours ago

  • Posted a reply to "3.8.1 Update - Image library and media uploader not working (in posts only)", on the site WordPress Support Forums:
    karhu and AndresPadrones, this thread is two months old and refers to an out-of-date version…

    12 hours ago

  • Posted a reply to "Softaculous deleted the wrong database", on the site WordPress Support Forums:
    Did you have any of your own backups that you can restore from? If not,…

    12 hours ago

  • Posted a reply to "MY PAGE DOESN'T WORK", on the site WordPress Support Forums:
    Try manually resetting your plugins. If that resolves the issue, reactivate each one individually until…

    12 hours ago

  • Posted a reply to "Plugin file issues since upgrade to 3.9.2", on the site WordPress Support Forums:
    Excellent, meanwhile could you paste the contents of your .htaccess file here, and make sure…

    12 hours ago

  • Posted a reply to "Problems with my posts after update", on the site WordPress Support Forums:
    Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you…

    12 hours ago

  • Posted a reply to "how to Install a pluguin. I am BRAND new to WP so bear with me please.", on the site WordPress Support Forums:
    Which plugin did you install?

    12 hours ago

  • Posted a reply to "Plugin file issues since upgrade to 3.9.2", on the site WordPress Support Forums:
    Yeah, it seems to be a CSS thing to me too, but if replacing the…

    12 hours ago

  • Posted a reply to "Error message about novalite_metaboxes", on the site WordPress Support Forums:
    I don't see the error now, were you able to resolve the issue?

    12 hours ago

  • Posted a reply to "Adding a new product major problem", on the site WordPress Support Forums:
    Products as you describe are not part of WordPress as-is. Are you using a plugin…

    12 hours ago

  • Posted a reply to "problem in focused keyword seo 3.9.1", on the site WordPress Support Forums:
    I recommend asking at http://wordpress.org/support/plugin/wordpress-seo so the plugin's developers and support community can help you…

    12 hours ago

  • Posted a reply to "Plugin file issues since upgrade to 3.9.2", on the site WordPress Support Forums:
    Hm, that does seem very weird. By any chance, were you running the MailPoet plugin?…

    12 hours ago

  • Posted a reply to "please help, site bbroken", on the site WordPress Support Forums:
    Internal server errors (error 500) are often caused by plugin or theme function conflicts, so…

    12 hours ago

  • Posted a reply to "Anonymous users", on the site WordPress Support Forums:
    Remain calm and carefully follow this guide. When you're done, you may want to implement…

    12 hours ago

  • Posted a reply to "move followers- AND where do I look for blog I follow in new site?", on the site WordPress Support Forums:
    You can move your followers following this guide: http://jetpack.me/support/subscription-migration-tool/ From Settings -> Reading in the…

    12 hours ago

  • Posted a reply to "Posts not showing on Google", on the site WordPress Support Forums:
    The security update does not (actually cannot) affect how Google indexes your site. Were you…

    12 hours ago

  • Posted a reply to "Freezing WP Admin panel", on the site WordPress Support Forums:
    Try manually resetting your plugins. If that resolves the issue, reactivate each one individually until…

    12 hours ago

  • Posted a reply to "Plgin Updatation Problem", on the site WordPress Support Forums:
    You'll need to delete the .maintenance file from the base WordPress directory. Please see this…

    12 hours ago

  • Posted a reply to "Unable to create directory wp-content/uploads/2014/08. Is its parent directory w", on the site WordPress Support Forums:
    Try changing the permissions of the /wp-content/ directory to 767. If that doesn't work, try…

    13 hours ago

  • Posted a reply to "Rewards System for use with MarketPress", on the site WordPress Support Forums:
    I recommend asking at http://wordpress.org/support/plugin/wordpress-ecommerce so the plugin's developers and support community can help you…

    13 hours ago

  • Posted a reply to "Editing Issues with 3.9.2, Image, Permalinks, Update", on the site WordPress Support Forums:
    Try adding define('CONCATENATE_SCRIPTS', false); to your wp-config.php file just below the define('DB_HOST' line. http://codex.wordpress.org/Editing_wp-config.php#Disable_Javascript_Concatenation

    13 hours ago

  • Posted a reply to ""FB social plugin" appears twice after update", on the site WordPress Support Forums:
    I can't find any plugins called "FB Social Plugin." Did you get it from the…

    13 hours ago

  • Posted a reply to "ZB Block and official WordPress Android app", on the site WordPress Support Forums:
    I recommend asking at http://android.forums.wordpress.org/forum/troubleshooting so the app's developers and support community can help you…

    13 hours ago