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James Huff

Profile picture of James Huff
  • Member Since: October 4th, 2004
  • macmanx.com
  • Happiness Engineer at Automattic
  • Find me on:

Bio/Description

I’m terrible at making these things short, so I’ll just say that I’m a Happiness Engineer at Automattic and a Support Forum volunteer. There’s more at http://macmanx.com/about/

WordPress Origin Story

I started using WordPress in 2004, ran into a problem right away, asked on the forums, and starting answering whatever threads I could. In 2010, I took a job as a Happiness Engineer at Automattic, providing support for bloggers at WordPress.com (a bit different from WordPress.org). After a few years away from the WordPress.org Support Forums, I’m trying to make a comeback. :)

  • Posted a reply to "Upgrade earlier version of WordPress to latest.", on the site WordPress Support Forums:
    It's the most secure release of the half-way point. You can certainly do even further…

    2 hours ago

  • Posted a reply to "Blank pages", on the site WordPress Support Forums:
    Try manually resetting your plugins. If that resolves the issue, reactivate each one individually until…

    2 hours ago

  • Wrote a comment on the post Support Team Update for August 28th, on the site Support Everything WordPress:
    Everything is community and volunteer built. If you'd like to translate it, please do so!…

    2 hours ago

  • Posted a reply to "cant logi in to wordpress hostpapa website", on the site WordPress Support Forums:
    Try manually resetting your plugins. If that resolves the issue, reactivate each one individually until…

    3 hours ago

  • Posted a reply to "x-sendfile or force download problem on woocommerce", on the site WordPress Support Forums:
    I recommend asking at http://wordpress.org/support/plugin/woocommerce so the plugin's developers and support community can help you…

    3 hours ago

  • Posted a reply to "Upgrade earlier version of WordPress to latest.", on the site WordPress Support Forums:
    You're welcome!

    4 hours ago

  • Posted a reply to "Blank admin page", on the site WordPress Support Forums:
    Excellent, now just re-activate every plugin except that, and post over at http://wpml.org/forums/forum/english-support/ for help…

    4 hours ago

  • Posted a reply to "RSS Feed Issues", on the site WordPress Support Forums:
    Yes, Jetpack Stats does filter out many known spam views, so what you're seeing are…

    4 hours ago

  • Posted a reply to "Emails Returned", on the site WordPress Support Forums:
    I'm wondering if I'm falling prey to a well orchestrated spam group Double-check the website…

    4 hours ago

  • Posted a reply to "Blank pages", on the site WordPress Support Forums:
    Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you…

    4 hours ago

  • Posted a reply to "Woocommerce Sub Categories don't get stored in hiearchy by Edit Menu", on the site WordPress Support Forums:
    I recommend asking at http://wordpress.org/support/plugin/woocommerce so the plugin's developers and support community can help you…

    4 hours ago

  • Posted a reply to "Upgrade earlier version of WordPress to latest.", on the site WordPress Support Forums:
    You can, but incrementally is a bit safer. To do it incrementally, just upgrade to…

    4 hours ago

  • Posted a reply to "Blank admin page", on the site WordPress Support Forums:
    Try manually resetting your plugins. If that resolves the issue, reactivate each one individually until…

    4 hours ago

  • Posted a reply to "RSS Feed Issues", on the site WordPress Support Forums:
    Any idea if this is the main issue of the problem and if so the…

    4 hours ago

  • Posted a reply to "RSS Feed Issues", on the site WordPress Support Forums:
    Once you publish a post, view http://mygingerbreadjourney.co.uk/feed/ in a feed reader application (not a web-based…

    4 hours ago

  • Posted a reply to "RSS Feed Issues", on the site WordPress Support Forums:
    Ahh that's what I originally put in! It now comes up with: "No DOCTYPE found!…

    5 hours ago

  • Posted a reply to "Site view is blank", on the site WordPress Support Forums:
    Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you…

    5 hours ago

  • Posted a reply to "Log into admin", on the site WordPress Support Forums:
    Two questions. 1. How did you "[close] the site down"? 2. What is preventing you…

    5 hours ago

  • Posted a reply to "Responsive Hick-Up", on the site WordPress Support Forums:
    If you use a commercial theme and need support, please go to their official support…

    5 hours ago

  • Posted a reply to "Fixing Fatal Error from external computer", on the site WordPress Support Forums:
    Would you please quote the exact error that you saw? As for correcting the issue,…

    5 hours ago

  • Posted a reply to "Moving from subfolder to root", on the site WordPress Support Forums:
    Hm, I have used that guide countless times. You mention that you need a redirect…

    5 hours ago

  • Posted a reply to "my website strathroyantiquemall has message i cant", on the site WordPress Support Forums:
    That's a Categories widget, you can remove it via Appearance -> Widgets in your blog's…

    5 hours ago

  • Posted a reply to "No Admin Panel", on the site WordPress Support Forums:
    Yeah, you don't need to make any changes to wp-config.php for this. Can you undo…

    5 hours ago

  • Posted a reply to "WordPress MU Domain Mapping plugin is broken", on the site WordPress Support Forums:
    I recommend asking at http://wordpress.org/support/plugin/wordpress-mu-domain-mapping so the plugin's developers and support community can help you…

    5 hours ago

  • Posted a reply to "Updated to Nightly Build Beta Updates Error", on the site WordPress Support Forums:
    First, do you have the following in your wp-config.php file? add_filter( 'allow_dev_auto_core_updates', '__return_true' ); If…

    5 hours ago

  • Posted a reply to "RSS Feed Issues", on the site WordPress Support Forums:
    Well, first of all, your feed is at http://mygingerbreadjourney.co.uk/feed/ not what you put into the…

    5 hours ago

  • Posted a reply to "Images, CSS, Javascript not Loading. HTML display all over", on the site WordPress Support Forums:
    Excellent, I'm glad you found (and shared) the solution! :)

    5 hours ago

  • Posted a reply to "Styling & Functionallity Issue In Dashboard", on the site WordPress Support Forums:
    Did you follow the guide at http://codex.wordpress.org/FAQ_My_site_was_hacked completely? Removing the injected code only removes the…

    5 hours ago

  • Posted a reply to "RSS feed not updating", on the site WordPress Support Forums:
    Oh, ok, you're with GoDaddy's Managed WordPress hosting. I recommend contacting them ASAP. Their cache…

    5 hours ago

  • Posted a reply to "I cannot comment on other blogs by wordpress account", on the site WordPress Support Forums:
    If Akismet (the anti-spam plugin on most WordPress installations) is flagging you as spam, you'll…

    7 hours ago

  • Posted a reply to "Internal server error 500", on the site WordPress Support Forums:
    Internal server errors (error 500) are often caused by plugin or theme function conflicts, so…

    7 hours ago

  • Posted a reply to "Can't install Wp theme:"The package could not be installed..."", on the site WordPress Support Forums:
    That's a PNG you listed there, an image file, not a theme. Where are you…

    7 hours ago

  • Posted a reply to "new to wordpress. Help with loading social media plugins please", on the site WordPress Support Forums:
    Your site is at WordPress.com, not a self-hosted WordPress.org installation. The two are actually entirely…

    7 hours ago

  • Posted a reply to "Database Update Required Problem..", on the site WordPress Support Forums:
    Try downloading WordPress again and delete then replace your copies of everything except the wp-config.php…

    7 hours ago

  • Posted a reply to "Lost access to my site", on the site WordPress Support Forums:
    Hm, that problem with WWW not working is server level, not WordPress. Have you contacted…

    7 hours ago

  • Posted a reply to "Send customer order form to shipper without pricing column", on the site WordPress Support Forums:
    In that case, I recommend asking at http://wordpress.org/support/plugin/woocommerce so the plugin's developers and support community…

    7 hours ago

  • Posted a reply to "changed URLs in general settings and now cannot access admin", on the site WordPress Support Forums:
    Excellent, glad to help! You have a great Labor Day too! :)

    7 hours ago

  • Posted a reply to "Anonymous users", on the site WordPress Support Forums:
    Oh, you need to add a widget to your sidebar, but you don't see that…

    7 hours ago

  • Posted a reply to "RSS feed not updating", on the site WordPress Support Forums:
    Hm, you shouldn't need to clear the cache every time. What plugin are you using…

    7 hours ago

  • Posted a reply to "RSS feed not updating", on the site WordPress Support Forums:
    Yes, check the feed in your browser as soon as you publish. Feed Validator caches…

    16 hours ago

  • Posted a reply to "Anonymous users", on the site WordPress Support Forums:
    You're welcome!

    16 hours ago

  • Posted a reply to "Images, CSS, Javascript not Loading. HTML display all over", on the site WordPress Support Forums:
    Hm, if the files are indeed at public_html/wp-content/, like public_html/wp-content/themes/Nabeel/style.css, with the proper permissions, I'd…

    18 hours ago

  • Posted a reply to "Per Product ship from locations", on the site WordPress Support Forums:
    Ok, but what are you using for "when shipping is calculated it is calculated by…

    20 hours ago

  • Posted a reply to "Hardening WordPress: File permissions", on the site WordPress Support Forums:
    You're welcome, and thanks for sharing the article!

    21 hours ago

  • Posted a reply to "Backend shows no plugins installed on non-hacked site", on the site WordPress Support Forums:
    BruteProtect would have been no use in the situation, this was a code-level hack introduced…

    21 hours ago

  • Posted a reply to "changed URLs in general settings and now cannot access admin", on the site WordPress Support Forums:
    GoDaddy (and most hosting providers) offers phpMyAdmin, you don't have to install it. :) http://support.godaddy.com/help/article/5942/accessing-phpmyadmin-on-your-shared-hosting-account

    1 day ago

  • Posted a reply to "Images, CSS, Javascript not Loading. HTML display all over", on the site WordPress Support Forums:
    Your site can't seem to find anything in the wp-content directory, for example your theme's…

    1 day ago

  • Posted a reply to "What i edit on wordpress doesn't change on website", on the site WordPress Support Forums:
    Are you using any sort of caching plugins? If so, try clearing the cache if…

    1 day ago

  • Posted a reply to "Reinstall WordPress", on the site WordPress Support Forums:
    Try downloading WordPress again and delete then replace your copies of everything except the wp-config.php…

    1 day ago

  • Posted a reply to "Send customer order form to shipper without pricing column", on the site WordPress Support Forums:
    Which eCommerce plugin are you using? There are many available (I believe 21 the last…

    1 day ago