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Posted a reply to Breaks Permalinks, on the site WordPress.org Forums:
Hi @mudfarm, I'm sorry that you're running into this issue. I couldn't find any support… -
Posted a reply to Crap Support, on the site WordPress.org Forums:
Hi @jjohnson46, I'm sorry if you feel that we have been uncommunicative. We provide support… -
Posted a reply to Terrible support, on the site WordPress.org Forums:
Dear @jafprrr, I understand how frustrating it can be to feel your concerns have been… -
Posted a reply to Terrible support, on the site WordPress.org Forums:
Hi @jafprrr, I want to extend my sincerest apologies for any inconvenience you may have… -
Posted a reply to Extremely Disappointed: Falls Short on Support and User Experience, on the site WordPress.org Forums:
Hi there @hterminasyan, I'm really sorry to hear that you've had some trouble with The… -
Posted a reply to Used to be awesome, on the site WordPress.org Forums:
Hi @jyager31, I'm sorry to hear that you're having issues with the recent updates to… -
Posted a reply to Can’t submit a support ticket, on the site WordPress.org Forums:
Hi @plainrane, Sorry to hear that you've been having some trouble, and we're really sorry… -
Posted a reply to Events Calendar Plus Support Tickets, on the site WordPress.org Forums:
Hi, I'm sorry you have had trouble submitting a ticket with us. The developers are… -
Posted a reply to Unprofessional Support, on the site WordPress.org Forums:
Hi Dominic, I am sorry this was not a smooth process for you. We did… -
Posted a reply to Unwanted email spam – GDPR?, on the site WordPress.org Forums:
Hi Michal, I apologize for any inconvenience this has caused you! I'm not sure how… -
Posted a reply to Change WP Logo to own logo on toolbar, on the site WordPress.org Forums:
Hi @eddiestech, Have you tried a white labeling plugin? There are some like White Label… -
Posted a reply to Swap domains, on the site WordPress.org Forums:
Hi Cedric, What it sounds like you need to do is migrate your old site… -
Posted a reply to config.php, on the site WordPress.org Forums:
Hi @bri5645, You'll access the wp-config.php file via (s)FTP or through your host's dashboard (like… -
Posted a reply to Can’t change font color!, on the site WordPress.org Forums:
Hi @decoratedpulse, Can you provide us with the CSS you already tried? And what text… -
Posted a reply to Shop sidebar is showing up at the bottom of the page, on the site WordPress.org Forums:
Hi @admast517, My CSS skills are a little rusty, so someone else may have a… -
Posted a reply to Why do users get redirected to Dashboard after login?, on the site WordPress.org Forums:
Hi @canadabri, That's actually the default/expected behavior if logging in from /wp-login.php or /wp-admin. There… -
Posted a reply to Page for ‘Introduction Team Member’, on the site WordPress.org Forums:
Hi @ssh15, Have you tried using a redirect plugin? I know with some, you can… -
Posted a reply to Can’t add new plugin or theme, on the site WordPress.org Forums:
Hi @sabrinamj, What version of WordPress are you running? If you aren't running the latest… -
Posted a reply to Blank Edit Page (white screen), on the site WordPress.org Forums:
HI @egentz, Do you have wp_debug enabled? I know you said you haven't found error… -
Posted a reply to Show gallery at first visit, on the site WordPress.org Forums:
Hi @lieselot11111, You might try searching for the term "conditional" while plugins. So a plugin… -
Posted a reply to Fatal error: Uncaught Error: Call to undefined function bp_loggedinuser_link(), on the site WordPress.org Forums:
Hi sanderthijs, If you go into your site via cPanel or (s)FTP, you can try… -
Posted a reply to Blocking Access By Country, on the site WordPress.org Forums:
Hi 98cdkfekxh, GeoIP banning isn’t necessarily a bad idea but it also doesn’t help for… -
Posted a reply to Removing columns, on the site WordPress.org Forums:
Hi yodelvixen, I actually experienced the same thing, but it was happening when I just… -
Posted a reply to Unable to Upload Media, on the site WordPress.org Forums:
Hi @jarrettbpetters, Have you tried testing for a conflict? If you haven’t, you might start… -
Posted a reply to Bug with Add Media, on the site WordPress.org Forums:
Hi pwtng, Have you tried testing for a conflict? If you haven’t, you might start… -
Posted a reply to How to access admin area without the domain, on the site WordPress.org Forums:
Hi jaatendi, Unfortunately, there’s not a way to access the backend of the site without… -
Posted a reply to WordPress Prompts Two Saves, on the site WordPress.org Forums:
Hey claytonchase, Have you tried testing for a conflict? If you haven’t, you might start… -
Posted a reply to Add To Media Is Not Working now……, on the site WordPress.org Forums:
Hi unclebob1zt, Have you tried testing for a conflict? If you haven’t, you might start… -
Posted a reply to Corrupted plug in, on the site WordPress.org Forums:
Hi drtodd12, If you can access your site through FTP or your cPanel, you can… -
Posted a reply to [iThemes Sales Accelerator] Translation, on the site WordPress.org Forums:
Hi, You can actually translate strings in the Sales Accelerator plugin directly from the WordPress… -
Posted a reply to [iThemes Sales Accelerator] Activation Issue, on the site WordPress.org Forums:
Hi Sahar, Did you try testing for a plugin conflict as mentioned in my previous… -
Posted a reply to Activation Issue, on the site WordPress.org Forums:
Hi Tad, What version of WooCommerce are you running on your site? Please make sure… -
Posted a reply to New install issues, on the site WordPress.org Forums:
Hi Wes, I apologize for the delay in response, however, this has been addressed now.… -
Posted a reply to New install issues, on the site WordPress.org Forums:
Hi Wes, Can you try testing for a plugin conflict? To do so, you'd deactivate… -
Posted a reply to Fatal error after udpate to latest version, on the site WordPress.org Forums:
Hi David, What version of the plugin are you using? We just released an update,… -
Posted a reply to Send report Automatic email, on the site WordPress.org Forums:
Hi Dirk, There is not currently an option to email reports in iThemes Sales Accelerator.… -
Posted a reply to It freeze at 68%, on the site WordPress.org Forums:
I'm glad you were able to get it working! Let us know if we can… -
Posted a reply to Will not upload featured image, on the site WordPress.org Forums:
Hi, Unfortunately, there are thousands of plugins available for WordPress. We cannot always guarantee that… -
Posted a reply to Will not upload featured image, on the site WordPress.org Forums:
Hi, Have you tried testing for a plugin conflict? To do so, you'd deactivate all… -
Posted a reply to Missing buy now and add to cart buttons after update, on the site WordPress.org Forums:
Hi, Is this the post you were referring to? https://wordpress.org/support/topic/our-product-buy-now-and-add-to-cart-buttons-have-disappeared/ If so, that one ended… -
Posted a reply to Illegal string offset warning, on the site WordPress.org Forums:
Hi Barry, Thanks for the feedback; I've passed this along to the appropriate people. In… -
Posted a reply to Trying to do arithmetic with non-numeric value, on the site WordPress.org Forums:
Hi Barry, Thanks for the feedback; I've passed this along to the appropriate people. In… -
Posted a reply to Does the Digital Downloads product support Google Drive?, on the site WordPress.org Forums:
Hi, Unfortunately, you can't use Google Drive for your download file in Exchange. If you… -
Posted a reply to Multiple Product pages, on the site WordPress.org Forums:
Hi reevest1, Probably the simplest way to do this would be to add categories to… -
Posted a reply to Product Page not showing at all, on the site WordPress.org Forums:
Hi ryanklass, When I look at your product page, I'm not seeing a content area… -
Posted a reply to iThemes exchange and membership Fatal PHP Error, on the site WordPress.org Forums:
Hi Grant, This has been corrected now on both your staging and live site. Can… -
Posted a reply to Why is it force registration?, on the site WordPress.org Forums:
Hi, Unfortunately, while we try to make sure Exchange is compatible with as many plugins… -
Posted a reply to Why is it force registration?, on the site WordPress.org Forums:
Hi keeperbay, Can you go into Exchange > Add-ons and check to ensure the Guest… -
Posted a reply to Disable Extended Description?, on the site WordPress.org Forums:
Hi keeperbay, To remove the Extended Description, you would need to edit your template file.…