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Celeste

Profile picture of Celeste
  • Posted a reply to "Why doesn't Recommended use my posts' "featured image"?", on the site WordPress Support Forums:
    Hi mandielew, I ran a reprocessing of the images used in your recommendations. It looks…

    7 months ago

  • Posted a reply to "How does related posts actually work?", on the site WordPress Support Forums:
    Hey again, Mercelo :) Good observation! At this time, Related Content is optimized for English-language…

    7 months ago

  • Posted a reply to "How does related posts actually work?", on the site WordPress Support Forums:
    Hi! I just ran across this thread when sifting through old cases. The best way…

    7 months ago

  • Posted a reply to "Shareaholic and WP 3.7.1: array error utilities.php line 680", on the site WordPress Support Forums:
    Hi pikkabbu, Are you still receiving an error message? Could you please check if you…

    7 months ago

  • Posted a reply to "Need Cache Cleared", on the site WordPress Support Forums:
    Hi Jacob, We performed a refresh of the page data for hollandstivers.net yesterday. If you…

    7 months ago

  • Posted a reply to "Minor Comparability Issue with WP3.7", on the site WordPress Support Forums:
    Hi Angus, It sounds like you need to set the data-attribute for the link you'd…

    8 months ago

  • Posted a reply to "How to remove Twitter dependency on Shareaholic app", on the site WordPress Support Forums:
    Hi Phil, We are working on adding an option to disable the multi-share panel. However,…

    8 months ago

  • Posted a reply to "Related Content Feature Not Working", on the site WordPress Support Forums:
    Hi everyone, I was just sifting through old threads and stumbled across this one. I…

    8 months ago

  • Posted a reply to "Plugin adds Google Analytics code to your site", on the site WordPress Support Forums:
    Hi Roger, The Google Analytics integration was included in the plugin by request several years…

    8 months ago

  • Posted a reply to "Shareaholic Update adds 6 Recommended Posts with No Styling Instead of 3 or 4", on the site WordPress Support Forums:
    Hi Wanderer, I apologize for the delay. I was sifting through old threads today and…

    8 months ago

  • Posted a reply to "Related Content / Recommendations Not Working", on the site WordPress Support Forums:
    Hi, everyone! I'm just now seeing this thread. The quickest way to get a hold…

    8 months ago

  • Posted a reply to "Parsing error in rss", on the site WordPress Support Forums:
    Hi softflip, It's been a while. I just wanted to check in on you to…

    8 months ago

  • Posted a reply to "Desperate to use but it has a fatal flaw", on the site WordPress Support Forums:
    Hi PhaseCreative! As soon as I saw your review, I spoke with the team about…

    9 months ago

  • Posted a reply to ""You May Also Like" links", on the site WordPress Support Forums:
    Hi st3ph3n, If you are running Shareaholic for WordPress v7+, on the Available Apps screen,…

    9 months ago

  • Posted a reply to "Related content not working", on the site WordPress Support Forums:
    Hi Rebecca, I'm looking at your site right now, and it appears that recommendations are…

    9 months ago

  • Posted a reply to "Related content not working", on the site WordPress Support Forums:
    Hey snakeair, For the support ticket #5377 that you reopened on Wednesday, which we have…

    9 months ago

  • Posted a reply to "Related posts not showing preview image, just post title", on the site WordPress Support Forums:
    Hi chunk_stir, The thumbnails should now be appearing as expected :)

    9 months ago

  • Posted a reply to "Add as widget", on the site WordPress Support Forums:
    Hi wjwc, You can use the app's shortcode to insert it in a widget. Everything…

    10 months ago

  • Posted a reply to ""It appears that we are having some trouble setting up Shareaholic..."", on the site WordPress Support Forums:
    Anyone having trouble with the Retry prompt and running WordPress under localhost, make sure you…

    10 months ago

  • Posted a reply to ""It appears that we are having some trouble setting up Shareaholic..."", on the site WordPress Support Forums:
    Marcelo, Without a server-to-server connection between the plugin settings and our server, the problem will…

    10 months ago

  • Posted a reply to "Facebook share button not sharing the actual post", on the site WordPress Support Forums:
    Hey again, Marcelo :) Sorry that it took so long to get back to you.…

    10 months ago

  • Posted a reply to "Why are there 2 Shareaholic plugins in the WordPress directory", on the site WordPress Support Forums:
    Hi musicloverdenon, At this time, we are unable to integrate the Google+ share count into…

    10 months ago

  • Posted a reply to "Display Sexybookmarks button on Default WP Gallery!", on the site WordPress Support Forums:
    Hi milinpatel17, First, make sure you have our latest release installed (v7.0.4.6). Then, you can…

    10 months ago

  • Posted a reply to "Icons on two lines in a widget", on the site WordPress Support Forums:
    Matt, I have just the article for you! It provides everything you need to know…

    10 months ago

  • Posted a reply to "Icons on two lines in a widget", on the site WordPress Support Forums:
    Hi Mirko, Are you wanting to show all of the buttons? Since the release of…

    10 months ago

  • Posted a reply to "How does related posts actually work?", on the site WordPress Support Forums:
    @tzshng If you haven't contacted us directly via our support center, could you please provide…

    10 months ago

  • Posted a reply to "How does related posts actually work?", on the site WordPress Support Forums:
    Hi, So here's an update from this end: We hope to have fully transitioned to…

    10 months ago

  • Posted a reply to "Pagination & Share Buttons", on the site WordPress Support Forums:
    Hi Grace, See if manually positioning the buttons in the corresponding templates fix this problem…

    11 months ago

  • Posted a reply to "Shareaholic Update adds 6 Recommended Posts with No Styling Instead of 3 or 4", on the site WordPress Support Forums:
    At this time, if you would like to hide specific recommendations, you can apply custom…

    11 months ago

  • Posted a reply to "Shareaholic Update adds 6 Recommended Posts with No Styling Instead of 3 or 4", on the site WordPress Support Forums:
    Hi Linda, Please, upgrade to version 7 where you are given more styling options: http://wordpress.org/plugins/shareaholic/…

    11 months ago

  • Posted a reply to "Buttons and related content missing", on the site WordPress Support Forums:
    @canadianangelxo We are currently working on the Related Content app; development is in progress, and…

    11 months ago

  • Posted a reply to "Related Posts : url undefined ?", on the site WordPress Support Forums:
    There is an engineering ticket in review to have the undefined issue debugged in our…

    11 months ago

  • Posted a reply to "Manual positioning?", on the site WordPress Support Forums:
    Hi Gabriel, Please, update to our latest release (v7.x); you can find it here. And…

    11 months ago

  • Posted a reply to "Sometimes on... sometimes off... & sometimes pulling figures from Home totals", on the site WordPress Support Forums:
    Hi Elle, I just now read this thread. I apologize for the delay in response.…

    11 months ago

  • Posted a reply to "How does related posts actually work?", on the site WordPress Support Forums:
    Hi guys, We are currently processing sites into a new data management system with many…

    11 months ago

  • Posted a reply to "Buttons not showing on Android", on the site WordPress Support Forums:
    Hi everyone, I just wanted to check back in. If you run into a problem…

    11 months ago

  • Posted a reply to "Buttons and related content missing", on the site WordPress Support Forums:
    @reparde - The change in code was made within the JavaScript. Because of this, a…

    11 months ago

  • Posted a reply to "Buttons and related content missing", on the site WordPress Support Forums:
    Hi everyone, We rolled out a fix for the issue this morning. Make sure to…

    11 months ago

  • Posted a reply to "Buttons not showing on Android", on the site WordPress Support Forums:
    @superwaz We hope the fix applied later on the 5th did the trick. Could you…

    11 months ago

  • Posted a reply to "Trying to confirm email address", on the site WordPress Support Forums:
    Hi LD, sorry that I didn't see this thread earlier, but I appreciate that you…

    11 months ago

  • Posted a reply to "Buttons not showing on Android", on the site WordPress Support Forums:
    Thank you, superwaz, for checking on this. It looks like the problem has been resolved…

    11 months ago

  • Posted a reply to "Shareaholic Plugin Is Buggy On Safari Mobile Browser", on the site WordPress Support Forums:
    Hey everyone, We just released a fix that I hope has corrected the problem on…

    11 months ago

  • Posted a reply to "Buttons not showing on Android", on the site WordPress Support Forums:
    Hey guys, We applied a fix today, and I wanted to check how things are…

    11 months ago

  • Posted a reply to "Overriding links", on the site WordPress Support Forums:
    Awesome! Glad to hear it :) And thanks for your patience!

    11 months ago

  • Posted a reply to "Buttons not showing on Android", on the site WordPress Support Forums:
    Thanks Tessa, that's very helpful! I've added these details to the ticket.

    11 months ago

  • Posted a reply to "Works", on the site WordPress Support Forums:
    Thanks for your support! :)

    11 months ago

  • Posted a reply to "Pagination & Share Buttons", on the site WordPress Support Forums:
    There may be an issue with the particular pagination plugin you are using (or this…

    11 months ago

  • Posted a reply to "Buttons not showing on Android", on the site WordPress Support Forums:
    Thanks so much, @superwaz; so far, it looks like the majority of Android phones affected…

    11 months ago

  • Posted a reply to "Overriding links", on the site WordPress Support Forums:
    Thanks for getting back to me so quickly! The problem is just an issue with…

    11 months ago

  • Posted a reply to ""You May Also Like" links", on the site WordPress Support Forums:
    @Marcelo, I've responded on your other threads. If the issue concerns Facebook, this does not…

    11 months ago